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Maida Vale, London W9

4.4/5, 79 Reviews
87% Recommended

100% sales valuation accuracy

83% letting valuation accuracy

100% sales fee satisfaction

76% letting fee satisfaction

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales100.00%100%£425,000£450,000
Lettings83%76%£1,200£7,000
Areas covered
  • Maida Vale
  • NW10
  • W10
  • W2
  • W9
Address

Dexters
298 Elgin AvenueLondon, Greater London
W9 1JS
020 7266 2020, 020 7266 2021

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Dexters Branches (View All 70)
An Easy ...

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5 Star Review

By : 'seller'
Services : Sales( As a Vendor )
Sold price : £450000
Would you recommend ? : Yes
Postcode : W9

14 Aug 2018
People found this helpful3

high end service with approachable staff - made our sale very easy and not stressful which is a breath of fresh... Read Full Review


Comments on Agent Fees

good

Comments (1)
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By : Marilyn

3 Sept 2018

Dear Sir/Madam, Thank you for your review regarding your experience with our Maida Vale office. I am delighted to read that we have achieved our aim of delivering a five star service. I would...

Trustworthy and ...

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5 Star Review
UserName

By : 'Lex'
Services : Letting( As a Owner )
Rent PCM : £7000
Would you recommend ? : Yes
Postcode : W9

7 Aug 2018
People found this helpful2

When living abroad it can become quite challenging to manage several high end properties in London , but not when you jave people like Anthony or Tudor who go above and beyond to get the job done and please both me and the tenants. Efficiency is an understatement when dealing with... Read Full Review


Comments on Agent Fees

Good

Comments (0)
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Amazing from start to ...

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5 Star Review
UserName

UserName

By : 'Happy'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : W9

20 Jul 2018
People found this helpful1

I cannot fault their high levels of service and attention to detail. They were fantastic from start to finish and did exactly what they said they would. On meeting my tenants for the first time they were honest with me and said that without Dexters input and friendly staff, they would've taken ... Read Full Review


Comments on Agent Fees

Very good

Comments (1)
Was this helpful?:

By : Marilyn

31 Jul 2018

Dear Sir/Madam, Thank you for your review regarding your experience with our Maida Vale Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would...

Best service in ...

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5 Star Review
UserName

By : 'Jerry'
Services : Property Management
Rent PCM : £3000
Would you recommend ? : Yes
Postcode : THE

20 Jul 2018
People found this helpful2

Straight forward and efficient are the best words to describe it. Tudor is always there when you need him with the best... Read Full Review


Comments on Agent Fees

Good

Comments (1)
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By : Marilyn

31 Jul 2018

Dear Jerry, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Maida ...

Soraya has been very helpful ...

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5 Star Review
UserName

By : 'Lucrecia'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W9

2 Jul 2018
People found this helpful2

Service has been excellent, very helpful and responsive. I've had to get the boiler replaced, communication has been prompt and timely and the agent (Soraya Perez) is available and very helpful every time I have contacted... Read Full Review

Comments (1)
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By : Marilyn

4 Jul 2018

Dear Lucrecia, Having read your review, we would like thank you for your feedback about our Property Management Team. Our service levels are very important to us, and recognition for the team's...

Terrible ...

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1 Star Review
UserName

By : 'Unhappy'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £1200
Would you recommend ? : No
Postcode : W9

30 Jun 2018
People found this helpful11

Had the misfortune of dealing with Aida in relation to a property I was helping my pensioner mother let on Shirland Road with my brother acting as a guarantor. We saw the property and decided to put down a holding deposit - our offer being accepted by the landlord. When my mother provided her bank... Read Full Review

Comments (1)
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By : Marilyn

2 Jul 2018

Dear Sir/ Madam, Thank you for your review, however I am very sorry to read that you have been unhappy regarding our Maida Vale office. As I am unable to find your details on our database from...

Review of A. ...

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5 Star Review
UserName

By : 'AZODI'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : W9

18 May 2018
People found this helpful3

I have been letting my property through Dexter's ever since they took over from Thamesview in 2016. Anthony Wozniak has been my principal contact since 2017: I cannot compliment him enough on his excellent communication, his readiness to explain the finer points of a tenancy agreement and... Read Full Review

Comments (1)
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By : Marilyn

23 May 2018

Dear Azodi, We appreciate you taking the time to submit your review regarding the service you received from our Maida Vale Office. We welcome all feedback and are very pleased to read that our...

THE WORST ESTATE AGENT I HAVE ...

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1 Star Review
UserName

By : 'Bec'
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : No
Postcode : W9

21 Mar 2018
People found this helpful18

Very dishonest and misleading. Do not have your best interest at heart. Dexters Maida Vale is the reason estate agents have a bad name. If you are a tenant go elsewhere to find a property as there is plenty of... Read Full Review

Comments (1)
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By : Alex Cooke

19 May 2018

Dear Rebecca, I have left you a voicemail to contact me. I understand you have been dealing with our Maida Vale Office, and property management team. I am the Area Director responsible for this...

I have been extremely ...

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5 Star Review
UserName

By : 'E'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NW89

23 Oct 2017
People found this helpful2

I have been extremely impressed by the professionalism shown by Dexters. In particular, I would like to compliment Mike Agbobu for his outstanding ability in being responsive, professional and courteous. From the initial viewing to completion of our move to St Johns Wood was made a very pleasurable ... Read Full Review

Comments (1)
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By : Marilyn

24 Oct 2017

Dear E Louise, We are delighted to read that our Maida Vale Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all...

Been a long term (and ...

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5 Star Review
UserName

UserName

By : 'Pat'
Services : Letting( As a Owner )
Rent PCM : £1733
Would you recommend ? : Yes
Postcode : W9

2 Jun 2017
People found this helpful8

Been a long term (and on-going) customer (local landlord) of this office for over 15+ years - Reasons ‎for repeat business include: Excellent local/ market knowledge, Customer service, care, focus and ‎professionalism exemplary. Service excellence assured and more importantly consistent.... Read Full Review


Comments on Agent Fees

Market Rates and Competitive versus some peers

Comments (1)
Was this helpful?:

By : Marilyn

6 Jun 2017

Dear Pat, We are delighted to read that our Maida Vale Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best...

Aida was great in helping us ...

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5 Star Review
UserName

By : 'G'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W9

30 May 2017
People found this helpful8

Aida was great in helping us find a flat, she was courteous and professional and explained to us what to expect each step of the process. Definitely recommending her to ALL my... Read Full Review

Comments (1)
Was this helpful?:

By : Marilyn

6 Jun 2017

Dear Sir/Madam, We are delighted to read that our Maida Vale Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the ...

Just dealt with this lady ...

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5 Star Review
UserName

By : 'Laura'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W9

30 May 2017
People found this helpful10

Just dealt with this lady with the rental of a new flat. Aida knew exactly what i wanted and is extremly helpful, even helping me out of hours! Would highly... Read Full Review


Comments on Agent Fees

Good

Comments (1)
Was this helpful?:

By : Marilyn

6 Jun 2017

Dear Laura, Thank you very much for your great review regarding our Maida Vale Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to...

Aida was very helpful and ...

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5 Star Review
UserName

By : 'Steve'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : W9

30 May 2017
People found this helpful10

Aida was very helpful and secured us an easy move into our new flat. The process was incredibly simple compared to other agencies we have previously used and Aida remained professional throughout providing us with constant updates and always made time to answer any questions of concerns we had.... Read Full Review


Comments on Agent Fees

Reasonable for the area

Comments (1)
Was this helpful?:

By : Marilyn

6 Jun 2017

Dear Steve, I am writing to say thank you for your kind comments about the service you received from our Maida Vale Office. We really appreciate you taking the time to post this review as...

Worse experience ever. ...

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1 Star Review

By : 'Cristina'
Services : Letting( As a Tenant )
Rent PCM : £1712
Would you recommend ? : No
Postcode : W9

21 Feb 2017
People found this helpful29

Worse experience ever. Arrogant, rude and unprofessional agent. I contacted Dexter to rent a 2 bed flat with another 2 friends. After the first viewing our agent Aida started to rush us into making an offer, pushing a horrible flat that she thought it's more suitable for us. We really likes... Read Full Review

Comments (1)
Was this helpful?:

By : Marilyn

23 Feb 2017

Dear Cristina, I am concerned to read your review and keen to discuss this with you. If you could contact me at customerrelations@dexters.co.uk and provide me with further details, I would...

Being new to the UK, ...

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5 Star Review
UserName

By : 'Matteo'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : W9

10 Feb 2014
People found this helpful1

Being new to the UK, Pembertons and Nick in particular has been my life saver through the lengthy process of buying a property in London. My offer was accepted in mid March, and even though every week seemed the right one to exchange, it took more than half year to get this done. Nick has been... Read Full Review

Comments (1)
Was this helpful?:

By : Marilyn

14 May 2014

Hello, I am head of customer services here at XXXXXX and I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy customers....

I recently bought a property ...

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5 Star Review
UserName

By : 'mb'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : W10

11 Dec 2013
People found this helpful0

I recently bought a property through Pembertons and was very pleased with their service. There were a few complications with the sale (as it was a repossession property) but Nicholas Savva was very assertive to help push the sale through with as little hassle as possible. I would highly recommend... Read Full Review

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I highly recommend this ...

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5 Star Review
UserName

By : 'Kelly'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NW8

5 Dec 2013
People found this helpful0

I highly recommend this branch, despite the property being out of their area, the staff made every effort to ensure there was a consistent flow of viewings and it paid off! We reached the asking price despite there being complicated works on the ex local authority property which could have hindered ... Read Full Review

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Nicholas assisted with the ...

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4 Star Review
UserName

By : 'Paul'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : W9

4 Dec 2013
People found this helpful0

Nicholas assisted with the difficult procedure when buying this property. There were a number of issues that need his input to secure the deal, which may have not happened without Nick's... Read Full Review

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Our property purchase was ...

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5 Star Review
UserName

UserName

By : 'Victoria'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : W9

26 Nov 2013
People found this helpful1

Our property purchase was made very challenging by a combination of a very difficult seller and overly cautious solicitor. However Nick Garston at Pembertons went absolutely out of his way to see the sale through to completion. Nick did all he could to ensure both the buyer and seller and our... Read Full Review

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I have been resident in Maida ...

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5 Star Review

By : 'Pat'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : W9

26 Nov 2013
People found this helpful1

I have been resident in Maida Vale for the past 20 years and have dealt with Pembertons Estate ‎Agents from the very outset (amongst other local agents) both in the capacity of home owner and ‎landlord for a number of buy to let and development opportunities. In this time I have had... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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