The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

3.1/5, 18 Reviews
59% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
44% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £325,000 | £1,010,000 |
| Lettings | 100% | 44% | £845 | £2,700 |
Dexters
54 Borough High Street, London, Greater London
SE1 1XL
020 7650 5100, 020 7650 5101
By : 'Alannah'
Services : 2
Sold price : £2200
Would you recommend ? : Yes
Postcode : SE1
I phoned dexters about a property and Adeel suggested another property and very quickly got us a viewing and all the details. He was super responsive and helpful, on hand anytime to answer questions. We got a lovely flat now and just signing everything... Read Full Review

By : 'Maryam'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SE1
I had the pleasure of working with Tom and his team in selling my flat. They were fantastic from the jump- super informative, responsive and gave me great results. I was super happy with my sale and couldn't recommend Dexter's London Bridge... Read Full Review
By : 'Layla'
Services : Letting( As a Tenant )
Rent PCM : £2000
Would you recommend ? : No
Postcode : SE1
Awful, the worst 2.5 years of letting a property via dexters. The lack of professionalism and competence was mind blowing up until the very end. We are relieved and happy to never have to deal with them... Read Full Review
By : Asma Chuhgtai
20 Jun 2023Dear Layla, I am sorry to read your 1 star review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this...

By : 'Shilpa'
Services : Letting( As a Tenant )
Rent PCM : £2700
Would you recommend ? : Yes
Postcode : TW10
We found Lauren at Dexter extremely professional and supportive in our property search . She understood our criterion very well and helped us find suitable property . I also believe Dexters properties are contemporary and full of character . That makes them stand out in the market... Read Full Review
By : Ria Burton
15 Feb 2022Dear Shilpa, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and ...

By : 'Desh'
Services : Letting( As a Tenant )
Rent PCM : £1700
Would you recommend ? : Yes
Postcode : SE1
Danielle made my experience at Dexter's extremely smooth and efficient. She had also gone the extra mile to ensure I was left with no questions at all and was offering all extra support where necessary. Overall, I great experience and would highly recommend to... Read Full Review
By : Louise Smith
13 Jan 2022Dear Desh, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the ...
By : 'Rudy'
Services : Letting( As a Tenant )
Rent PCM : £2700
Would you recommend ? : No
Postcode : TW1
Considering how much money they took from us each month, our service was laughable. After six months, they never responded to any of our requests to fix the property. During the pandemic, we asked for some financial forbearance, but they were not interested in talking. At this time the price of... Read Full Review
By : 'Oliver'
Services : Letting( As a Tenant )
Rent PCM : £845
Would you recommend ? : No
Postcode : SE17
I’ve rented in london for a few years now and so i understand the agent doesn’t particularly care about the tenant they are only interested in the landlord but Dexters really do take this to an extreme. The check in staff used were incompetent and failed to notice a prepaid... Read Full Review
By : Sarah Tranter
1 Dec 2020Dear Oliver, I am sorry to read your review and have brought your comments to the attention of the Director of the office. Kind regards, Sarah...

By : 'Louise'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SE1
Great service and advice! Magnus Skullerud was very helpful and responsive. He really helped me have a quick and smooth purchase. I'd highly recommend him and... Read Full Review

By : 'Kieran'
Services : Letting( As a Tenant )
Rent PCM : £1950
Would you recommend ? : No
Postcode : SE1
By far the worst experience dealing with any kind of residential property company and I have rented with a different company each year for 7 years now. Unhelpful, unresponsive and underhanded. Never fixed one of the plethora of things broken in our flat. Still have not returned my deposit a month... Read Full Review
By : 'Elle'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE16
I never EVER write reviews for anything, but I feel the responsibility to do so in hopes of sparing someone else the pure horror of the Dexters experience. To sum up, I have not spent a single day at ease at the flat letted by them. Pictures are absolute scams of the flat. Once you contact them,... Read Full Review
Not worth a single pence
By : 'Nelson'
Services : Letting( As a Tenant )
Rent PCM : £1993
Would you recommend ? : No
Postcode : SE1
We moved into a flat that is let and managed by Dexters and there were problems from start to finish. The fridge didn't work when we moved in, the landlord / previous tenants had left loads of junk that we were expected to store and the place hadn't been cleaned. We weren't aware of... Read Full Review
Any fees are bad when the service is so terrible. I appreciate they work for the landlord and not us as tenants but at the same time they have a duty to manage the property effectively.


By : 'philf'
Services : Sales( As a Vendor )
Sold price : £1010000
Would you recommend ? : Yes
Postcode : SE1
We are really impressed with the traffic that Dexters have been able to generate for us on the sale of our home. We had made the error of starting with another agent, then switched to Dexters, the interest and viewing increased drastically and got to offer within a 6 week period. We have been... Read Full Review
By : 'Richard'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : SE1
Very disppointed in the services, called in the morning to book 6pm viewing, waited for almost a hour still no body showed up, or called to explain anything, I called few time, and they said they will get back to me which never happened. No not use Dexter, no service what so... Read Full Review
Too much
By : Marilyn
3 Sept 2018Dear Richard, I am concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at customerrelations@dexters.co.uk and provide me with more...

By : 'Edward'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE1
Dexters is the current managing agent on the property where I live now. To be honest, there has been more than a few occasions where they could have done a better job, but in regard as to Emily - she has always been great with me. I feel like she actually cares and that she acts in my best... Read Full Review
By : Marilyn
2 Jul 2018Dear Edward, Thank you for putting aside the time to post your review, your comments are very helpful to us and we will continue to review and improve our service levels against the feedback we...

By : 'Tim'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SE1
I had an excellent experience with Dexters selling my first flat in Borough. Great advice throughout. Thank you to Tom and... Read Full Review
Worth every penny
By : Marilyn
14 May 2018Dear Tim, I am writing to say thank you for your kind comments about the service you received from our London Bridge Office. We really appreciate you taking the time to post this review as...

By : 'James'
Services : Letting( As a Owner )
Sold price : £845000
Would you recommend ? : Yes
Postcode : SE1
I am grateful to Dexters at London Bridge office and especially Emily Wells who was dilligent in her role, available when I emailed her, forthcoming about details of the tenancy she managed for me. She was an exceptional property manager and made my life as a landlord... Read Full Review
Exactly as expected
By : Marilyn
12 Apr 2018Dear James, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our...

By : 'Lugg17DD'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE1
I would not wish this estate agent on my worst enemy. They take weeks to respond, hand out personal details to any stranger who asks (including numbers, names, address and occupation) and clearly do not care about their tannants or the homes they occupy! They get paid far far too much for their... Read Full Review
Not worth what they are paid. May have a nice sofa but have awful, manipulative, creepy, rude and immoral practice.
By : Marilyn
31 Jan 2018Dear Sir/Madam, I am very concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at customerrelations@dexters.co.uk and provide me...
By : 'Bernadine'
Services : Sales( As a Buyer )
Sold price : £680000
Would you recommend ? : Yes
Postcode : SE1
I bought a property which took a long time to get exchange executed due to the Vendor's solicitor who appeared not pro-active enough to overcome the cause of the delay.I had been in constant contact with Tom, Adam & my solicitor who seem to be the only pro-active ones in trying to get... Read Full Review
By : Marilyn
7 Nov 2017Dear Bernadine, Thank you very much for your great review regarding our London Bridge Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like...
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