The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

3.1/5, 18 Reviews
47% Recommended
75% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
63% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 75.00% | 100% | £0 | £0 |
| Lettings | 100% | 63% | £1,800 | £3,100 |
Dexters
174 Lavender Hill, London, Greater London
SW11 5TG
020 7350 1300




By : 'Millie'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SW11
My experience with Dexters has been extremely disappointing. As a tenant, I felt consistently disrespected and disregarded. The agency treats tenants poorly, often picking and choosing which pieces of information they want to share, expecting you to be fully accountable obscure details buried in... Read Full Review
By : 'Monika'
Services : Letting( As a Tenant )
Rent PCM : £1
Would you recommend ? : No
Postcode : SE1
THEY PUT ME IN DEPTS AND CHANGED CONTRACT 3 TIMES Price was agreed one last day when needed move out they changed contract with price increase and I was with luggage already to move in as agreed so was forced to signed contract with price increase never the less after living in flat almost 6... Read Full Review
By : Sarah Tranter
16 Feb 2021Dear Monika, I understand that this matter is currently being dealt with by the office and I am hopeful we will be able to resolve this for you. Kind regards,...
By : 'tash'
Services : Letting( As a Tenant )
Rent PCM : £3100
Would you recommend ? : No
Postcode : SW11
I am refusing to rent from any landlords that use Dexters. My experience renting with Bettersea Dexters was absolute awful. First of all staff does not seem to talk to each other and there is an extremely high turn over rate, meaning you will most likely have to explain your issue to many... Read Full Review

By : 'Christopher'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW11
Excellent service. Very knowledgeable and friendly agents. Really super helpful with the renting out of my property. Can't fault them at... Read Full Review

By : 'Peter'
Services : Letting( As a Owner )
Rent PCM : £1800
Would you recommend ? : Yes
Postcode : SW11
I have used Dexters as a Landlord to let property for a number of years and have found them to be first class, not only in securing the initial letting but as is often the case, sorting out all the details, major and minor, before, during and importantly after the contractual side has been sorted.... Read Full Review

By : 'Lisa'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SW11
Dexter’s new office on the corner of Northcote Road/St John’s Road have been excellent - particularly Millie, who has been extraordinarily... Read Full Review

By : 'lucy'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW11
Dexters were managing agent on my previous property, they were helpful and courteous. Recently dealt with Lauren who was excellent. I would... Read Full Review
By : Marilyn
19 Jun 2018Dear Lucy, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our...


By : 'Louise'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SW11
Very impressed by Dexters Battersea. High energy, efficient, positive attitude, always accessible and friendly team. Would not hesitate to recommend them... Read Full Review
By : Marilyn
12 Feb 2018Dear Louise, Thank you for your review regarding your experience with our Battersea Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like...

By : 'Battersea'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SW11
Friendly and helpful from start to finish when we purchased our house. Took the time to return our calls and follow up on our questions. Particularly grateful to Nicole for all her help once we had put the offer in. Georgia was also really helpful throughout. Would definitely recommend and use... Read Full Review
NA
By : Marilyn
19 Jun 2017Dear Sir/Madam, Thank you very much for your great review regarding our Battersea Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to...


By : 'Lhy'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NW11
Lauren has been working for us for almost one year. I am very happy with her service. She has good communication skill and builds good relationship with our... Read Full Review
Reasonable

By : 'Ian'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : SW11
I have an excellent experience with Laura and team during the sale of my flat off Lavender Hill. Great communication, expert knowledge and maximised the price during the short sales process. The exchange and completion process was extremely smooth with good communication throughout.... Read Full Review
Competitive
By : Marilyn
9 Jan 2017Dear Ian, Thank you very much for taking the time to leave your review regarding your experience with our Battersea office. I am delighted to read that we have achieved our aim of delivering...
By : 'Disappointing'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SW11
Just Don't! Unfortunately the worst decision in my adult life was to go through Dexter's. Useless/ Unhelpful/ disappointing/ Poorly assisted throughout. Have since recommended landlords/ ladies not to use. Awful representation of the profession. Cant say many worse things whilst holding my... Read Full Review
By : Marilyn
24 Jun 2016Hello, I am really sorry to hear that you have been unhappy with the service provided by our Battersea Office. I am Head of Customer Relations and I wondered if I could be of any further...


By : 'Loulou'
Services : Letting( As a Tenant )
Rent PCM : £1800
Would you recommend ? : No
Postcode : SW11
lovely when looking around and then terrible! Aggressive, incompetent, untruthful and generally incredibly unpleasant. I would NEVER use them again and would advise all of my friends against it. They are so aggressive i can't even go into details. Horribly upsetting to deal... Read Full Review
By : Marilyn
7 Aug 2015Hello, I am really sorry to hear that you have been unhappy with the service provided by our Battersea branch. I am head of Customer Services and I wondered if I could be of any further...
By : 'Oval'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : SW9
I found this company to have the wrost internal communcations I have ever had! I arranged to view one flat with one agent. Then got spammed by two others about possible other properties that were the same listings. I then cancelled the viewing with the first agent as I could no longer make it. On... Read Full Review
By : Marilyn
24 Apr 2015Hello, I am really sorry to hear that you have been unhappy with the service provided by our Dexters branch. I am the Customer Services Manager and I wondered if I could be of any further...


By : 'J'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SW11
This was without a doubt the WORST agency I have ever dealt with, and in my time in London, I have dealt with at least 4/5 others. They are horribly and inexcusably impolite, unprofessional, and immoral. They make all kinds of promises to try and get you to rent a property then turn everything... Read Full Review
By : Asma
2 Oct 2013Hello, I am really sorry to hear that you have been unhappy with the service provided by Dexters. I am Head of Customer Services here at Dexters and I wondered if I could be of any further...

By : 'A'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW11
I have rented property through Dexters over the last 2 years and have found the servcie to be excellent. Rob at the Clapham offcie is a criedit to the comany and I would reccomend his servcies to anyone looking to let out or rent a property. The whole tream provide a 5* servcie and this includes... Read Full Review
By : 'violated'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SW11
The most unethical estate agents I have come across, and that is saying something for a profession with an already tarnished reputation. On the first day they came to value the property I was renting and moved my personal property around without any permission. As if this wasn't inappropriate... Read Full Review
By : Louise
12 Feb 2013Hello, I am really sorry to hear that you have been unhappy with the service provided by Dexters. I am head of Customer Services here at Dexters and I wondered if I could be of any further...
By : 'Chulin'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SW11
I would advise anyone to stay away from this suit-and-tie company and keep looking elsewhere, even if the property is tempting. They are the less transparent agent I had to deal with so far (along with suit-and-tie Keaton's probably) I am very thankful to allgents site for finding out... Read Full Review
They should have shown us the property properly, show a genuine interest in us as customers, not asking for credit card details and be far more flexible with the conditions.
By : Louise
14 Jan 2013Hello, I am really sorry to hear that you have been unhappy with the service provided by Dexters. I am head of Customer Services here at Dexters and I wondered if I could be of any further...
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