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Boxmoor, Hemel Hempstead HP1
2.2/5, 18 Reviews
33% Recommended
50% sales valuation accuracy
0% letting valuation accuracy
83% sales fee satisfaction
0% letting fee satisfaction
No Description Found
Latest Reviews
Ana Maria Pascaru
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50.00% | 83% | £197,500 | £950,000 |
| Lettings | 0% | 0% | £0 | £0 |
Areas covered
- HP1
Address
David Doyle Estate Agents
45 St Johns Road, Hemel Hempstead, Hertfordshire
HP1 1QQ
01442 248671
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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David Doyle Estate Agents Branches (View All 3)
I would like to thank David ...
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4 Star Review
Charlotte
By : 'Gary'
Services : Sales( As a Vendor )
Sold price : £950000
Would you recommend ? : Yes
Postcode : HP1
3 Jan 2022
People found this helpful1
I would like to thank David Doyle for there hard work pushing through my house sale. I took a few nudges but we got over the line eventually. Special mention for Charlotte who kept us up to date with what was going on. Overall David Doyle did a good... Read Full Review
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Gary Crouch said about David Doyle Estate Agents
Services : Sales( As a Vendor )Date: 3rd Jan 2022
I would like to thank David Doyle for there hard work pushing through my house sale. I took a few nudges but we got over the line eventually. Special mention for Charlotte who kept us up to date with what was going on. Overall David Doyle did a good job
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Terrible service, didnt ...
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1 Star Review
By : 'Charlie'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : WD25
7 Jul 2021
People found this helpful1
Terrible service, didnt contact me when flat was under offer, ignored multiple emails and phone calls and generally terrible at communication. Only had communication after I put in an offer and suddenly they wanted everything done... Read Full Review
Comments (0)Terrible service, didnt contact me when flat was under offer, ignored multiple emails and phone calls and generally terrible at communication.
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Charlie said about David Doyle Estate Agents
Services : Sales( As a Buyer )Date: 7th Jul 2021
Terrible service, didnt contact me when flat was under offer, ignored multiple emails and phone calls and generally terrible at communication.
Only had communication after I put in an offer and suddenly they wanted everything done quickly....
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Generally we had good ...
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4 Star Review
Nicky
By : 'Hemel'
Services : Sales( As a Buyer )
Sold price : £358000
Would you recommend ? : Yes
Postcode : HP1
3 May 2021
People found this helpful0
Generally we had good experiences with David Doyle. We bought a house from them and found Nicky from After Sales was professional, helpful, informative, and great at keeping us updated. One negative was when we viewed the property for the second time, we were given the same time window as the... Read Full Review
Comments (0)Generally we had good experiences with David Doyle. We bought a house from them and found Nicky from After Sales was professional, helpful, informative, and great at keeping us updated.
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Hemel said about David Doyle Estate Agents
Services : Sales( As a Buyer )Date: 2nd May 2021
Generally we had good experiences with David Doyle. We bought a house from them and found Nicky from After Sales was professional, helpful, informative, and great at keeping us updated.
One negative was when we viewed the property for the second time, we were given the same time window as the first viewing and felt rushed through to try and do all the checks we needed. The agent showing us around had notes on the property but was unaware it was a second viewing and was limited in her support.
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Waste of ...
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1 Star Review
By : 'Ana'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £350000
Would you recommend ? : No
Postcode : HP1
16 Sept 2020
People found this helpful1
I have been looking at this house and was interested in it . I sent some questions in which I never got any answers back from the agency. This morning said house went under offer. Thanks david doyle for wasting my time . Bunch of unprofessional & unresponsive agents... Read Full Review
Comments (0)I have been looking at this house and was interested in it . I sent some questions in which I never got any answers back from the agency.
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Ana Maria Pascaru said about David Doyle Estate Agents
Services : Sales( Prospective Vendor/Buyer )Date: 15th Sep 2020
I have been looking at this house and was interested in it . I sent some questions in which I never got any answers back from the agency.
This morning said house went under offer.
Thanks david doyle for wasting my time .
Bunch of unprofessional & unresponsive agents .
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The worst estate agent i have ...
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1 Star Review
By : 'Adam'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : HP1
15 Jun 2020
People found this helpful3
The worst estate agent i have ever used 11 months we have been up for sale nothing wrong with house very very poor setvice badly trained staff go to bairstow eves or an established agent these people are amatures very ... Read Full Review
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Adam Langston said about David Doyle Estate Agents
Services : Sales( As a Vendor )Date: 14th Jun 2020
The worst estate agent i have ever used 11 months we have been up for sale nothing wrong with house very very poor setvice badly trained staff go to bairstow eves or an established agent these people are amatures very poor
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Contacted David Doyle on ...
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1 Star Review
By : 'Adam'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : WD4
18 Jan 2020
People found this helpful1
Contacted David Doyle on Tuesday to arrange a viewing. * answered the phone and agreed to contact me to explore possibilities. Phoned on Saturday as I hadn't received the follow up call. Spoke to * again. Got the impression he had no interest in my call and no desire to help. I asked why I... Read Full Review
Comments (0)Contacted David Doyle on Tuesday to arrange a viewing. * answered the phone and agreed to contact me to explore possibilities.
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Adam Tully said about David Doyle Estate Agents
Services : Sales( Prospective Vendor/Buyer )Date: 18th Jan 2020
Contacted David Doyle on Tuesday to arrange a viewing. * answered the phone and agreed to contact me to explore possibilities.
Phoned on Saturday as I hadn't received the follow up call. Spoke to * again. Got the impression he had no interest in my call and no desire to help. I asked why I hadn't received a call back. He said there had been one. I explained I hadn't received a call. He offered no empathy or apology. He said “I'll look into that”.
Wouldn't trust this guy with getting a Big Mac order right. Haven't got a clue why he should be trusted with the purchase of a house
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We have had an excellent ...
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5 Star Review
By : 'Sandie'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : HP1
5 Jul 2019
People found this helpful2
We have had an excellent experience selling our house with David Doyle. They are a very friendly experienced team. The photos of my house and the way the property details were put together were of a very high standard and I believe this really helped to get potential buyers through the door. I... Read Full Review
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Sandie piper said about David Doyle Estate Agents
Services : Sales( As a Vendor )Date: 4th Jul 2019
We have had an excellent experience selling our house with David Doyle. They are a very friendly experienced team. The photos of my house and the way the property details were put together were of a very high standard and I believe this really helped to get potential buyers through the door. I would highly recommend David Doyle and would use them again.
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Contacted them to let out my ...
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1 Star Review
By : 'Neil'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : HP3
5 Mar 2018
People found this helpful2
Contacted them to let out my house. They were the company which offered the best service at the time. When I engaged them, I stated that I required a quick turnaround as I would have to start paying council tax in a month. Now I didn't expect it to be quick due to the time of year but I was ... Read Full Review
Comments on Agent Fees
Reasonable compared to other agents I spoke to.
Comments (0)Contacted them to let out my house. They were the company which offered the best service at the time.
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Neil Cooper said about David Doyle Estate Agents
Services : Letting( As a Owner )Date: 5th Mar 2018
Contacted them to let out my house. They were the company which offered the best service at the time.
When I engaged them, I stated that I required a quick turnaround as I would have to start paying council tax in a month. Now I didn't expect it to be quick due to the time of year but I was assured that the house would be let out very quickly and told that it was certain it would be let by the date stated.
In two months I had two viewings. I was informed of the appointment by text so was aware. I would then hear nothing about what had happened.
After The second appointment, I called up to get feedback, speaking to one of the staff there who told me there was news on the appointment.
It took me a week to get an answer, with promises of calls back broken repeatedly. People also told me that hey would get the person to call back, then when chased I would be reinforced that the person actually wasn't in the office working that day. Messages passed to the manager when I explained I had been waiting for several days were also ignored.
When I eventually spoke to the lettings agent he confirmed without my asking that he had received all the messages and notes. He didn't say anything else. The news on my letting was that it was declined due to the distance from the station. At this I wonder because it is five minutes from a train station, and ten to another so I have to question the knowledge of the area.
Based on the service I told him that I would be engaging another company, based on their lack of customer service. All I received were the normal platitudes; which didn't negate the fact that a quick phone-call with an update would have avoided this.
Whilst they might have reasonable rates their customer services are non-existent.
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We engaged David Doyle to ...
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1 Star Review
By : 'Ivona'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : HP1
8 Oct 2017
People found this helpful2
We engaged David Doyle to sell our house and it was a big mistake. We had only 11 viewing in 6 months. Not a singe feed back. They were unhelpful and they became difficult when we decided to leave them and go with another agency. We later sold our house with another... Read Full Review
Comments (0)We engaged David Doyle to sell our house and it was a big mistake. We had only 11 viewing in 6 months. Not a singe feed back.
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Ivona said about David Doyle Estate Agents
Services : Sales( Prospective Vendor/Buyer )Date: 7th Oct 2017
We engaged David Doyle to sell our house and it was a big mistake. We had only 11 viewing in 6 months. Not a singe feed back.
They were unhelpful and they became difficult when we decided to leave them and go with another agency.
We later sold our house with another agent
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After having our house on the ...
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1 Star Review
By : 'Roseanne'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : HP1
25 Sept 2017
People found this helpful2
After having our house on the market with David Doyle for 6 months we have now changed agents. They did absolutely nothing to help sell our house other than suggest dropping the price. This was my first time selling a house and upon further Exploration of estate agents I have found the pictures... Read Full Review
Comments on Agent Fees
Fair
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Roseanne Alcide said about David Doyle Estate Agents
Services : Sales( Prospective Vendor/Buyer )Date: 24th Sep 2017
After having our house on the market with David Doyle for 6 months we have now changed agents. They did absolutely nothing to help sell our house other than suggest dropping the price. This was my first time selling a house and upon further Exploration of estate agents I have found the pictures they took to be a really poor representation of our property. They never called with updates or to catch up, unless I made a complaint to them about it, in which case I received one call a week for two weeks! I'm made them aware of the problems I had and nothing changed so I definately would not recommend.
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By far the worst estate agent ...
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1 Star Review
By : 'Ellie'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : HP2
30 Jan 2017
People found this helpful6
By far the worst estate agent in Hemel Hempstead. Don't return calls do as little as possible and don't keep you informed at all. If I could have given them no stars I would have. They use weekend staff for viewings who know absulotely nothing about the property. A complete waste of space! 6... Read Full Review
Comments on Agent Fees
N/A
Comments (1)By far the worst estate agent in Hemel Hempstead. Don't return calls do as little as possible and don't keep you informed at all. If I could have given them no stars I would have. They use weekend staff for viewings who know absulotely nothing about the property. A complete waste of space!
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Ellie said about David Doyle Estate Agents
Services : Sales( As a Buyer )Date: 30th Jan 2017
By far the worst estate agent in Hemel Hempstead. Don't return calls do as little as possible and don't keep you informed at all. If I could have given them no stars I would have. They use weekend staff for viewings who know absulotely nothing about the property. A complete waste of space!
6 months later we still have there for sale sign, which ended up in a skip.
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By : David Doyle Estate Agents
31 Jan 2017We're sorry to hear that you felt this way. We certainly do our utmost to keep sellers informed at all times - and it would be usual for a buyer to have regular updates from their solicitor, so I'm...
Absolutely superb service! ...
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5 Star Review
Andrew
Debbie
By : 'Jennifleur'
Services : Sales( As a Vendor )
Sold price : £197500
Would you recommend ? : Yes
Postcode : HP3
1 Dec 2016
People found this helpful2
Absolutely superb service! David Doyle were recommended to me by a friend who had used them for a house purchase. From the first appointment with Andrew, I felt confident that they would do a good job. They worked wonders with the sales brochure, under rather tricky circumstances. All the... Read Full Review
Comments on Agent Fees
Better than any other Agent had quoted me
Comments (0)Absolutely superb service!
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Jennifleur said about David Doyle Estate Agents
Services : Sales( As a Vendor )Date: 1st Dec 2016
Absolutely superb service!
David Doyle were recommended to me by a friend who had used them for a house purchase. From the first appointment with Andrew, I felt confident that they would do a good job. They worked wonders with the sales brochure, under rather tricky circumstances. All the viewing appointments were taken care of, whilst being communicated to me, so I knew what was happening and when. Within days of my property hitting the market, I accepted an offer above the asking price. Since then, Debbie has kindly kept me informed of any issues and the progress of the sale. From beginning to end, their performance has been faultless and I wouldn't hesitate to recommend them.
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From my initial quote to ...
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5 Star Review
Debbie
By : 'Claire'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : HP3
12 Sept 2016
People found this helpful1
From my initial quote to completion, I cannot fault the service provided by the team at David Doyle. Viewings were arranged for me and communicated via text, saving me time and stress. My property sold quickly for substantially more than the price guide. Debbie in the progressions team handled the... Read Full Review
Comments on Agent Fees
Fair for the excellent service provided
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Claire said about David Doyle Estate Agents
Services : Sales( As a Vendor )Date: 11th Sep 2016
From my initial quote to completion, I cannot fault the service provided by the team at David Doyle. Viewings were arranged for me and communicated via text, saving me time and stress. My property sold quickly for substantially more than the price guide. Debbie in the progressions team handled the rest of the process professionally and efficiently, ensuring clear lines of communication between myself and the buyers. She kept me regularly updated and informed. Thank you.
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By : David Doyle Estate Agents
13 Sept 2016So delighted to hear of your experience Claire. We always aim to get properties sold for our clients with the minimum stress possible, and we all wish you the very best in your new...
Having heard so many ...
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5 Star Review
Aedine
Steven
By : 'Charlotte'
Services : Sales( As a Buyer )
Sold price : £530
Would you recommend ? : Yes
Postcode : 23
30 Mar 2015
People found this helpful0
Having heard so many horrendous stories about estate agents I feel extremely lucky to have had such a positive experience with everyone at David Doyle, boxmoor. Great communication, professional and honest. I wouldn't hesitate to recommend... Read Full Review
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Charlotte Ashton said about David Doyle Estate Agents
Services : Sales( As a Buyer )Date: 29th Mar 2015
Having heard so many horrendous stories about estate agents I feel extremely lucky to have had such a positive experience with everyone at David Doyle, boxmoor. Great communication, professional and honest. I wouldn't hesitate to recommend them.
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By : David Doyle Estate Agents
13 Sept 2016Charlotte - great to hear that your experience was a good one. We always hope our buyers, and vendors, go away happy with the experience they have received. Hopefully by now you are nicely settled in ...
Our experience fits with all ...
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1 Star Review
By : 'S.Browne'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : HP3
3 Apr 2014
People found this helpful8
Our experience fits with all other reviews on this site. Worst estate agent i have ever come across. Calls are ignored. Messages are not returned. They aim to keep clients in the dark as much as possible. We were not informed when our chain collapsed a couple of times - only managed to keep... Read Full Review
What agent could do to change your mind?
All we wanted was for them to do their job - oil the wheels of the sale, keep us informed, make us feel like they care and are acting on our behalf and share in the success and joy when a sale finally goes through. We had warmer and more genuine congratulations from other agents in the local area who weren\'t responsible for the sale. Nothing could persuade us to sell via David Doyle when we come to that stage.
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S.Browne said about David Doyle Estate Agents
Services : Sales( As a Buyer )Date: 2nd Apr 2014
Our experience fits with all other reviews on this site. Worst estate agent i have ever come across. Calls are ignored. Messages are not returned. They aim to keep clients in the dark as much as possible. We were not informed when our chain collapsed a couple of times - only managed to keep ourselves informed by setting up direct conversations with the vendor. We heard nothing after a relative collected the keys on our behalf - not even a congratulations or good luck wishes for our new (first) home. No communications at all since completion. As someone else said they 'sucked the joy' out of the entire process. On one occasion we discovered that the chain above us had (temporarily) collapsed. We set out in the car straight away keen to arrange some new 'just in case' viewings. On the phone to the agent in the car, I was told it wouldn't be possible to secure any viewings at such short notice, by the time we stood in front of them in the office they miraculously were able to make 3 appointments for the same day. Another member of staff told us he was a property developer and worked at the agency to identify the best properties before they even go on the market.
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Worst estate agent I have ...
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1 Star Review
By : 'Paul'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : HP3
30 Sept 2013
People found this helpful9
Worst estate agent I have ever come across. They don't ring you back when you want to view a property; block you when you want a second viewing but they have a 'preferred buyer' rather than encouraging buyers to compete; don't ring you back when you make an offer; and don't talk to buyer or... Read Full Review
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Paul said about David Doyle Estate Agents
Services : Sales( As a Buyer )Date: 30th Sep 2013
Worst estate agent I have ever come across. They don't ring you back when you want to view a property; block you when you want a second viewing but they have a 'preferred buyer' rather than encouraging buyers to compete; don't ring you back when you make an offer; and don't talk to buyer or seller when a sale is agreed. Exchange of contracts is a miracle that happened despite this lot and could easily have fallen through because of their unwillingness to return phone calls and inability to talk to buyers and sellers alike. They don't even apologise or offer any excuse when confronted with these facts. Potential sellers - avoid at all costs. Go to *the agent* across the road. Potential buyers - if more than one agent represents a seller, call the other one. If you must buy/sell through this lot get the contact details of the other party because this lot are the epitomy of terrible. Why can't I give them zero stars - previous comments are 100% representative of our experience.
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[[EDIT ORIGINAL ...
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1 Star Review
By : 'I'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : HP2
24 Apr 2013
People found this helpful25
[[EDIT ORIGINAL START]] WORST ESTATE AGENTS EVER, WOULD NOT RECOMMEND. These people are the Ryan Air of Estate Agents. They make the process more difficult than needed, and leave a thoroughly unpleasant taste in the mouth. They have sucked all the joy out, even at the very last point as I... Read Full Review
What agent could do to change your mind?
Your agents need to know the basics of each property they show around. In fact, your job is to know more than the basics, so get a grip and start doing some homework. A 5 minute read of the facts before arriving at the viewing is NOT too much to ask. Sort it out. Your office needs to be more responsive. You have one job to do, sell properties, and you have telephones and mobile phones. No body is so busy, or should be so arrogant, that they cannot extend common courtesy to those who pay for their services. This is the UK and we expect a basic level of service, if not more. Get it right. Do unto others as you would expect to be done to you. Arrogance and rudeness...Sort it out. Being an estate agent does not mean you need to have these characteristics. Can I advise you go undercover, pretend to be a buyer, and see how all the other estate agents in Hemel area do it. You will be surprised and may be inspired to change your ways. Finally, if you cannot take my suggestions on board, I advise you to shut your office down immediately and do us all a favour. The world would be a better place indeed.
Comments (1)[[EDIT ORIGINAL START]]
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I hate david doyles said about David Doyle Estate Agents
Services : Sales( As a Buyer )Date: 23rd Apr 2013
[[EDIT ORIGINAL START]]
WORST ESTATE AGENTS EVER, WOULD NOT RECOMMEND.
These people are the Ryan Air of Estate Agents. They make the process more difficult than needed, and leave a thoroughly unpleasant taste in the mouth. They have sucked all the joy out, even at the very last point as I was getting the keys, they were too lazy to call me, claiming to be busy, and in the end, when I went to the office, they were stood around talking football. Cliche.
They are slow to respond, arrogant in communications, rude over the phone, and in most instances they don't have the answers to questions.
The seller had made the choice to use them, so I had no options. But I thought that would be fine, as David Doyles have the majority of properties in the area, so I assumed that they would be friendly and knowledgeable. How very wrong I was.
The agents who show you round the properties are just there to let you in. They have NO info on things that matter, like council tax, service charges, age of building, seller's profile, nothing. They don't even have information to hand which is already readily available online on in their own paperwork.
I have viewed a huge number of properties with different agents in this area, as well as North London and Milton Keynes, and I can say with confidence that DD agents are a total joke. They should be ashamed of themselves. If I provided that level of service withing my own business I would be fired immediately. It is a truly astonishing level of bad customer service.
As for the office, well, not much better. I was consistantly made to feel as if I am bothering them whenever I call, which was not very often. They were notoriously difficult to get hold off. The receptionist was rude and arrogant, and I must have had a call back once in every 10 times I tried. They were consistantly defensive, and spent a lot of time making excuses for issues which they thought I was complaining about, but all I actually wanted was to get some info and move the sale forward. But, as mentioned, they don't actually have any knowledge or info, so maybe they are trained to waste time talking about nonsense instead of things that mattered.
After a few months of the sale dragging out I started getting frustrated, but rather than complain, I started suggesting ways they could help, in a way I was trying to manage them, as they were not managing themselves. This did not help either. Whilst they were agreeing with my proposals, and thanking me for the advise, they would not act on it, and as per normal, would not call me back. It was a farce. A really comedy, Faulty Towers, Del and Rodney farce, filled with excuses and voicemails and the rudest cast members ever.
Many people in my office are sharing the same experience as me, and not one has shared a positive story about them. Many have said that they ended up moving away from David Doyle for their sale.
Regardless, David Doyle still seem to have the majority of sales in the area, so I can only assume that they are doing something right for some people. But nobody has recommended them to me. Which is strange.
I guess all I can really say is that they were the worst estate agent that I personally dealt with, and that I would not recommend them. Other reviews seem to agree, but the sheet huge size of their business might suggest otherwise.
Good luck with whomever you decide to use. I just wish David Doyle and I never cross paths ever ever ever again.
And can I add, this feedback website has been a great catharsis, what a relief to be able to get my experience out to the wider public.
Thanks for reading.
[[EDIT ORIGINAL END]]
WORST ESTATE AGENTS EVER, WOULD NOT RECOMMEND.
These people are the Ryan Air of Estate Agents. They make the process more difficult than needed, and leave a thoroughly unpleasant taste in the mouth. They have sucked all the joy out, even at the very last point as I was getting the keys, they were too lazy to call me, claiming to be busy, and in the end, when I went to the office, they were stood around talking football. Cliche.
They are slow to respond, arrogant in communications, rude over the phone, and in most instances they don't have the answers to questions.
The seller had made the choice to use them, so I had no options. But I thought that would be fine, as David Doyles have the majority of properties in the area, so I assumed that they would be friendly and knowledgeable. How very wrong I was.
The agents who show you round the properties are just there to let you in. They have NO info on things that matter, like council tax, service charges, age of building, seller's profile, nothing. They don't even have information to hand which is already readily available online on in their own paperwork.
I have viewed a huge number of properties with different agents in this area, as well as North London and Milton Keynes, and I can say with confidence that DD agents are a total joke. They should be ashamed of themselves. If I provided that level of service withing my own business I would be fired immediately. It is a truly astonishing level of bad customer service.
As for the office, well, not much better. I was consistantly made to feel as if I am bothering them whenever I call, which was not very often. They were notoriously difficult to get hold off. The receptionist was rude and arrogant, and I must have had a call back once in every 10 times I tried. They were consistantly defensive, and spent a lot of time making excuses for issues which they thought I was complaining about, but all I actually wanted was to get some info and move the sale forward. But, as mentioned, they don't actually have any knowledge or info, so maybe they are trained to waste time talking about nonsense instead of things that mattered.
After a few months of the sale dragging out I started getting frustrated, but rather than complain, I started suggesting ways they could help, in a way I was trying to manage them, as they were not managing themselves. This did not help either. Whilst they were agreeing with my proposals, and thanking me for the advise, they would not act on it, and as per normal, would not call me back. It was a farce. A really comedy, Faulty Towers, Del and Rodney farce, filled with excuses and voicemails and the rudest cast members ever.
Many people in my office are sharing the same experience as me, and not one has shared a positive story about them. Many have said that they ended up moving away from David Doyle for their sale.
Regardless, David Doyle still seem to have the majority of sales in the area, so I can only assume that they are doing something right for some people. But nobody has recommended them to me. Which is strange.
I guess all I can really say is that they were the worst estate agent that I personally dealt with, and that I would not recommend them. Other reviews seem to agree, but the sheet huge size of their business might suggest otherwise.
Good luck with whomever you decide to use. I just wish David Doyle and I never cross paths ever ever ever again.
Your agents need to know the basics of each property they show around. In fact, your job is to know more than the basics, so get a grip and start doing some homework. A 5 minute read of the facts before arriving at the viewing is NOT too much to ask. Sort it out.
Your office needs to be more responsive. You have one job to do, sell properties, and you have telephones and mobile phones. No body is so busy, or should be so arrogant, that they cannot extend common courtesy to those who pay for their services. This is the UK and we expect a basic level of service, if not more. Get it right. Do unto others as you would expect to be done to you.
Arrogance and rudeness...Sort it out. Being an estate agent does not mean you need to have these characteristics.
Can I advise you go undercover, pretend to be a buyer, and see how all the other estate agents in Hemel area do it. You will be surprised and may be inspired to change your ways.
Finally, if you cannot take my suggestions on board, I advise you to shut your office down immediately and do us all a favour. The world would be a better place indeed.
And can I add, this feedback website has been a great catharsis, what a relief to be able to get my experience out to the wider public.
Thanks for reading.
The UK's Largest Customer Review Website for the Property Industry
By : David Doyle Estate Agents
13 Sept 2016Thank you for your feedback - we are sorry to hear that you did not have a good experience of your house purchase. Although of course our responsibility is to our client, as the vendor, we do always...
awful estate agents - very ...
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1 Star Review
By : 'DippyRascal'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
20 May 2012
People found this helpful10
awful estate agents - very bad at getting back to you when trying to book viewings. Once we actually got viewings booked the agents were terrible at showing us round properties, never knew anything we were asking them, they might as well have stayed outside whilst we looked round they were that... Read Full Review
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DippyRascal said about David Doyle Estate Agents
Services : Sales( Prospective Vendor/Buyer )Date: 19th May 2012
awful estate agents - very bad at getting back to you when trying to book viewings. Once we actually got viewings booked the agents were terrible at showing us round properties, never knew anything we were asking them, they might as well have stayed outside whilst we looked round they were that useless! Didnt inspire us with any confidence to actually want to buy any property on their books even if it had been perfect!!!
The UK's Largest Customer Review Website for the Property Industry
By : David Doyle Estate Agents
13 Sept 2016We are very sorry to hear that you felt this way. I see that this was some time ago, and do hope that if you chose to buy or sell in the future, you will come back to find a very different...
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