The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

1.8/5, 8 Reviews
0% Recommended
100% letting valuation accuracy
50% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 50.00% | £430 | £650 |
Countrywide Residential Lettings
1 Winkley Street, Preston, Lancashire
PR1 2AA
01772 258317
By : 'Lee'
Services : Letting( As a Tenant )
Rent PCM : £600
Would you recommend ? : No
Postcode : PR$
Rented a house, while sorting out a new house and flats for myself. Was the worst company i have ever dealt with, so decided that i would go to a different letting agency for my flats. Once i bought my house over a month later there was still no sign of my deposit being returned. No call is ever... Read Full Review
Had no idea about fees until i got a letter through the door.Since i paid for the boiler and the fence to be repaired. Apparently the boiler was too old to fix? I got someone who fixed it in less than an hour.
Had no idea about fees until i got a letter through the door.Since i paid for the boiler and the fence to be repaired. Apparently the boiler was too old to fix? I got someone who fixed it in less than an hour.
By : 'Annoyed.'
Services : Letting( As a Tenant )
Rent PCM : £430
Would you recommend ? : No
Postcode : PR7
Terrible company; absolutely nobody takes ownership of a problem. They make false promises or drag their feet over things. They managed to re-let my property and the new tenant had already moved in but nobody seemed bothered about returning my deposit. Several phone calls later, I lost my temper... Read Full Review

By : 'JayCee'
Services : Letting( As a Owner )
Rent PCM : £550
Would you recommend ? : No
Postcode : PR5
Firstly, all Countrywide Landlords, did you know that Countrywide (or is it Bridgefords) do a deal with energy providers. When a tenant leaves your property, they switch your energy provider - getting a back-hander from the energy company as they now have your next tenants business. Currently in... Read Full Review
Customer service is more important than you realise. Be more efficient. Realise who your customer is. Realise where your money is coming from. Customer service. Stop lying. Customer service. Get the facts instead of reporting what you think. Customer service. Get a CRM and proper tenancy housing computer system. Customer service. This market is getting much bigger and you have gone from being the biggest and best to one of the worst. Oh, and did I mention that your customer service is appalling.
Starting up fees are above others but as up to now, you have always found me good tenants, quickly, am happy to pay this. Everything after this is overpriced and in numerous cases down right underhand and these grind very heavily on the back of my mind. If everything after check-in were perfect, higher costs are acceptable but as everything after check-in is appalling, they are not.
By : 'Jemma'
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : No
Postcode : PR2
Initialy they were fine, we got the flat smoothly and moved in with no problems. Then the issues started. At first they simply ignored the issues we identified on moving in, such as advertised white goods not working properly, a sink leaking, the shed being full of rubbish from previous tennants... Read Full Review
The actual condition of the appliences meant this property should really have been on the market for a lower rent.
The actual condition of the appliences meant this property should really have been on the market for a lower rent.
By : 'Not'
Services : Letting( As a Tenant )
Would you recommend ? : No
:-( Never ever go with this company!!! I have had tiles coming off behind my sink taps in my bathroom for near 2 years!! (Since I moved in) With a little 2 year old.... not a goood idea!!! Now trying to say I owe them money for my rent??? No idea! And have contacted my guarantor saying that I owe... Read Full Review
Nothing they are pretty useless!
By : 'ANGRY'
Services : Letting( As a Tenant )
Would you recommend ? : No
absolutely crap!! rude, incompitent, unprofessional and dishonest, i rented off countrywide/bridgfords for nearly 2 years and had nothing but trouble. if you want passing between staff none of which who know what they are doing, lost paerwork, no correspondence, wrong amounts of money taken from... Read Full Review
ABSOLUTELY NOTHING, NO THANKS!!
By : 'annoyed'
Services : Letting( As a Tenant )
Would you recommend ? : No
[[EDIT ORIGINAL START]] absolutely horrendous, lazy, incompitent, un organised...shall i carry on!! spent 2 years renting through bridgfords in preston and they never failed to cock up the task given, they never called back, replied to queeries or even admitted to speaking to me! Danielle, Niki... Read Full Review
By : 'Mike'
Services : Letting( As a Owner )
Would you recommend ? : No
I'd like to have rated them 0 stars, but was prevented from doing so. Ironically, as a direct result of dealings with them, I decided that I could do a better job and now run a lettings agency elsewhere. We had two flats with them in a new development (at the time) and they took an inordinate ... Read Full Review
Care a bit.
By : Mike
15 Aug 2011THIS SHOULD BE A ONE STAR RATING. ACTUALLY, IT SHOULD BE NO STAR, BUT THE RIDICULOUS SOFTWARE WON'T ALLOW IT. NOT A TERRIBLY RELIABLE SITE IS...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.