The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

1/5, 7 Reviews
14% Recommended
0% letting valuation accuracy
25% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 25.00% | £485 | £800 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 5 | 0 | 0 | 0 | 0 | 0 | 1 |
Cranbourne Homes
45 Bassett Ave, Southampton, Hampshire
so16 7dp
07786840763/02380573872
By : 'Tom'
Branch : Southampton, 45 Bassett Ave
Services : Letting (As a Tenant)
Rent PCM : £800
Would you recommend ? : No
Postcode : SO14
Absolutely awful. They have consistently dodged communication through the course of the tenancy and - having assured us that we would be able to discuss a formal extension 'in January' - have just let us know on the 1st December that we now need to vacate the property by the 5th ... Read Full Review


By : 'Jason'
Branch : Southampton, 45 Bassett Ave
Services : Letting (As a Tenant)
Rent PCM : £675
Would you recommend ? : No
Postcode : SO15
After moving out, I had been chasing the landlord for discussion on deposit and check-out report however it was evident he was avoiding me. After filing a claim on DPS for release of deposit, all of a sudden he wants to claim £150 off the deposit - £50 for cleaning and ... Read Full Review
By : 'I'
Branch : Southampton, 45 Bassett Ave
Services : Letting (As a Tenant)
Rent PCM : £800
Would you recommend ? : Yes
Postcode : SO15
I would have given them 0 stars but I couldn't. I was illegally evicted a month prior to my agreement ending as they found tennants who would pay more. Unforunately I was not aware of the laws surrounding this and actually left, more fool me. They then refused to pay my deposit back, ... Read Full Review
Money-grabbing crooks.


By : 'Rachel'
Branch : Southampton, 45 Bassett Ave
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SO50
Utterly disgraceful. They regularly demonstrate incompetency and negligence 0/5 ....rubbish. I would never recommend this company unless I wanted bad luck for that ... Read Full Review

By : 'Ivan'
Branch : Southampton, 45 Bassett Ave
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SO14
I rented a flat with Cranbourne and after I left they tried to take £150 off of my deposit, claiming that I had damaged the oven. They ignored my calls and emails and failed to provide any evidence to back up their claim. When I sent pictures proving that I had left the oven in an acceptable state, ... Read Full Review
By : 'jj'
Branch : Southampton, 45 Bassett Ave
Services : Letting (As a Tenant)
Rent PCM : £485
Would you recommend ? : No
Postcode : SO19
This firm are the worst I have ever had to experience. They charge so much in fees and do NOTHING for the tenants. They lie all the time and when you leave the property they even lie to the deposit protection people. Stay away from this firm. Run far, ran fast and dont look ... Read Full Review
Bloody terrible. They charge way too much

By : 'Disgruntled'
Branch : Southampton, 45 Bassett Ave
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
The lettings manager/agent of Cranbourne homes (Gurjit Atwal) blatantly lied about the rent on which we had verbally agreed, then had the audacity to imply I was being petty for squabbling over £5. In fact my aggrievement was solely the result of being lied to. I was then told in no uncertain ... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.