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Dudley, DY1
2.8/5, 11 Reviews
45% Recommended
0% sales valuation accuracy
100% letting valuation accuracy
88% sales fee satisfaction
88% letting fee satisfaction
No Description Found
Latest Reviews
Adejoh Ojimaojo Shekinah
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0.00% | 88% | £0 | £0 |
| Lettings | 100% | 88% | £500 | £850 |
Address
Connells
4 & 5 Stone Street, Dudley, West Midlands
DY1 1NS
01384 214 770
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Connells Branches (View All 160)
Not to be ...
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1 Star Review
Joe
By : 'Charlene'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : DY3
7 Oct 2023
People found this helpful0
Rated 0 out of 5 stars This agent is not to be trusted. This service is not to be trusted. As a first time buyer I was not assisted, guided or helped in any way with my offer. I was certain on a property I wanted. I wanted to make an offer, they put in a lower offer from no intuition taking... Read Full Review
Comments (0)
Rated 0 out of 5 stars
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Charlene Davies said about Connells
Services : Sales( Prospective Vendor/Buyer )Date: 7th Oct 2023
Rated 0 out of 5 stars
This agent is not to be trusted.
This service is not to be trusted.
As a first time buyer I was not assisted, guided or helped in any way with my offer. I was certain on a property I wanted. I wanted to make an offer, they put in a lower offer from no intuition taking advantage of my lack of house market understanding and blocked me, knowing how popular the property was. I was not the person they wanted and they knew how interested I was and the position I was in. Now I’m stuck in this unsafe rented property for who knows how long because of them. And I was warned about them and I didn’t want to believe negative things unless I knew for sure but I should have listened and not gone with them. They blocked my purchase attempt and couldn’t wait to let me know I’d been unsuccessful, but my constant emails and communication didn’t attract the same urgency. DONT GO WITH THEM.
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This agent is one of the best ...
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5 Star Review
Kamal
By : 'Tony'
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : DY2
29 Nov 2022
People found this helpful0
This agent is one of the best in the industry. A combination of dependable staff members (Kamal) and use of technology makes them unique and efficient. I am very satisfied with their services... Read Full Review
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Tony said about Connells
Services : Letting( As a Tenant )Date: 29th Nov 2022
This agent is one of the best in the industry. A combination of dependable staff members (Kamal) and use of technology makes them unique and efficient. I am very satisfied with their services end-to-end.
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Kamal at the Dudley branch ...
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5 Star Review
Kamal
By : 'Adejoh'
Services : Letting( As a Tenant )
Rent PCM : £525
Would you recommend ? : Yes
Postcode : DY1
6 Nov 2022
People found this helpful0
Kamal at the Dudley branch was really a great help during my letting process. He never stopped calling to give updates on the progress of my application. More so, he was always willing to answer all my questions, even those one may consider to be 'stupid'?. He made the whole process... Read Full Review
Comments (0)Kamal at the Dudley branch was really a great help during my letting process. He never stopped calling to give updates on the progress of my application. More so, he was always willing to answer all my questions, even those one may consider to be 'stupid'?. He made the whole process easy for me.
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Adejoh Ojimaojo Shekinah said about Connells
Services : Letting( As a Tenant )Date: 6th Nov 2022
Kamal at the Dudley branch was really a great help during my letting process. He never stopped calling to give updates on the progress of my application. More so, he was always willing to answer all my questions, even those one may consider to be 'stupid'?. He made the whole process easy for me.
I'm really glad he was assigned to me. I commend his passion for the work. Thank you Kamal.
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Unprofessional ...
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1 Star Review
By : 'ATuckwell'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : DY4
13 Jul 2021
People found this helpful0
I contacted Connells regarding one of their clients who had been evidently dishonest about their property, having relisted it at a significantly increased asking price despite a previous agreement between the client and myself. After having to chase Connells for a response, I eventually spoke with... Read Full Review
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ATuckwell said about Connells
Services : Sales( Prospective Vendor/Buyer )Date: 13th Jul 2021
I contacted Connells regarding one of their clients who had been evidently dishonest about their property, having relisted it at a significantly increased asking price despite a previous agreement between the client and myself. After having to chase Connells for a response, I eventually spoke with Kyle who was disinterested and patronising throughout the entire conversation; needing basic details repeated to him due to not paying attention and taking them out of context (it was almost as though he was trying to make me out to be confused in order to impress his colleagues – very peculiar behaviour for anyone over the age of 12). Instead of apologising on behalf of their client, he bizarrely boasted about how many offers they'd had. I found this hard to believe given the overpricing, that and the fact that the house was still on the market months later. Trump-esque levels of ignorance from an alleged manager who clearly thought it was okay to be poor at his job.
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Unprofessional ...
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1 Star Review
By : 'FS'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : DY2
8 Oct 2020
People found this helpful0
I arranged to rent a flat which the tenancy would start on 3rd of October. I was told that the tenant will leave the property on 30th of September. I called them on the 2nd of October in order to arrange a time to hand me the keys for the moving. They then informed me that the current tenant still... Read Full Review
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FS said about Connells
Services : Letting( As a Tenant )Date: 7th Oct 2020
I arranged to rent a flat which the tenancy would start on 3rd of October. I was told that the tenant will leave the property on 30th of September. I called them on the 2nd of October in order to arrange a time to hand me the keys for the moving. They then informed me that the current tenant still hasn't given back the keys and refuses to leave. I asked what should I do since I had arranged to leave the property I currently live in order to move to the new property. Simply their response was that was my problem and they can't do anything. I asked why wasn't I informed for that earlier the tenant should have left the property at least 3 days ago and they said that they didn't know... I asked for my deposit back, as I wanted to find a different flat since there is no guarantee that the tenant will leave and they refused... Verdict: they postponed my moving in day, they cost me £40 per day (£600 so far) as I have to rent a hotel room to stay and refused my deposit back... Never again with Connells...
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Joe at the Dudley branch ...
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5 Star Review
Joe
By : 'Nicole'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : B64
17 Jul 2020
People found this helpful0
Joe at the Dudley branch really helped myself and my sister when it came to securing a property he literally went above and beyond to ensure the process was as smooth and as quick as possible for us. Due to our difficult circumstances joe was very understanding when it came to us being not able to ... Read Full Review
Comments (0)Joe at the Dudley branch really helped myself and my sister when it came to securing a property he literally went above and beyond to ensure the process was as smooth and as quick as possible for us.
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Nicole Harris said about Connells
Services : Letting( As a Tenant )Date: 16th Jul 2020
Joe at the Dudley branch really helped myself and my sister when it came to securing a property he literally went above and beyond to ensure the process was as smooth and as quick as possible for us.
Due to our difficult circumstances joe was very understanding when it came to us being not able to move in. Gave a courtesy call and was very understanding.
In my near future I will definitely be going back when I am ready to move out
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find a ...
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5 Star Review
Joe
By : 'Graham'
Services : Letting( As a Owner )
Rent PCM : £625
Would you recommend ? : Yes
Postcode : DY4
10 Jul 2020
People found this helpful0
Joe at the dudley branch found me tenants in double quick time for 2 properties he was professional and courteous and a pleasure to deal... Read Full Review
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Graham butler said about Connells
Services : Letting( As a Owner )Date: 9th Jul 2020
Joe at the dudley branch found me tenants in double quick time for 2 properties he was professional and courteous and a pleasure to deal with
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Letting manager hassled me to ...
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1 Star Review
By : 'Jangeer'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : DY2
18 Apr 2020
People found this helpful0
Letting manager hassled me to let my property to there good friend at a discounted price after several calls to me I agreed. Was told working family good friend. Turned out nightmare tenant had 3 dogs trashed all walls and new carpets. 6 months in arrears,Asked the agent about the deposit was told... Read Full Review
Comments (0)Letting manager hassled me to let my property to there good friend at a discounted price after several calls to me I agreed. Was told working family good friend. Turned out nightmare tenant had 3 dogs trashed all walls and new carpets. 6 months in arrears,Asked the agent about the deposit was told some manager has put it in a scheme. When I only agreed to tenan6finder fee the deposit should be under landlord scheme. No guarantor was taken no paperwork was given to me. Took me 9 months to get the tenant out. So much for
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Jangeer Badsha said about Connells
Services : Letting( As a Owner )Date: 17th Apr 2020
Letting manager hassled me to let my property to there good friend at a discounted price after several calls to me I agreed. Was told working family good friend. Turned out nightmare tenant had 3 dogs trashed all walls and new carpets. 6 months in arrears,Asked the agent about the deposit was told some manager has put it in a scheme. When I only agreed to tenan6finder fee the deposit should be under landlord scheme. No guarantor was taken no paperwork was given to me. Took me 9 months to get the tenant out. So much for
a friend of the agents...
I stick to gumtree from now on a do the vetting my self.
..
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Excellent Customer ...
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5 Star Review
Aisha
By : 'ClreC'
Services : Letting( As a Tenant )
Rent PCM : £600
Would you recommend ? : Yes
Postcode : DY2
29 Sept 2018
People found this helpful0
I approached Connells after receiving poor customer service from another provider and had the good fortune to meet with Aisha and Justin. I'd been waiting weeks for options in a new development and yet just one week after meeting with Aisha I have the keys to my dream apartment in my hands and ... Read Full Review
Comments on Agent Fees
Fees were very reasonable
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ClreC said about Connells
Services : Letting( As a Tenant )Date: 28th Sep 2018
I approached Connells after receiving poor customer service from another provider and had the good fortune to meet with Aisha and Justin. I'd been waiting weeks for options in a new development and yet just one week after meeting with Aisha I have the keys to my dream apartment in my hands and I'm moving in!! I'm ecstatic, couldn't be happier with the professional service, the high level of communication and obvious focus on customer service.
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Absolutely ...
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1 Star Review
By : 'avoidconnells'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : DY2
15 May 2018
People found this helpful0
I would avoid this letting agency at all costs. totally unprofessional, liars and just pure rude. My house fell through and I am so glad because this agency is a... Read Full Review
Comments (0)I would avoid this letting agency at all costs.
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avoidconnells said about Connells
Services : Letting( As a Tenant )Date: 14th May 2018
I would avoid this letting agency at all costs.
totally unprofessional, liars and just pure rude.
My house fell through and I am so glad because this agency is a joke,
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Most unprofessional agent ...
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1 Star Review
By : 'Jetjetter'
Services : Letting( As a Tenant )
Rent PCM : £500
Would you recommend ? : No
Postcode : DY1
6 Jun 2016
People found this helpful1
Most unprofessional agent even particularly the letting manager. Now you can understand why the branch is under performing. Moved in the flat and nothing works. Took 15 days to respond to my complaint and it was full of lies. I don't understand why fudging customers? Just be honest and say sorry we ... Read Full Review
What agent could do to change your mind?
Rediculouse but fee is not the issue service is the issue
Comments on Agent Fees
Rediculouse but fee is not the issue service is the issue
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Jetjetter said about Connells
Services : Letting( As a Tenant )Date: 5th Jun 2016
Most unprofessional agent even particularly the letting manager. Now you can understand why the branch is under performing. Moved in the flat and nothing works. Took 15 days to respond to my complaint and it was full of lies. I don't understand why fudging customers? Just be honest and say sorry we screwed up what can we do to remedy this????
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