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Crawley, RH10
1/5, 9 Reviews
0% Recommended
100% letting valuation accuracy
33% letting fee satisfaction
We have an experienced, energetic team who firmly believe in treating people the way we would like to be treated ourselves.
2014 has seen the Crawley branch grow exponentially and consistently achieve the best prices in a timescale that suits our vendors.
We are a large corporate company with more local br
anches than any other agent Crawley, Horley, Redhill, Copthorne, Horsham, Haywards Heath, Burgess Hill & East Grinstead all work together ensuring we have more buyers than any other agent for your property.
The internet may be a useful tool but pro-active estate agency continues to be the most effective tool in attaining the highest price for your property.
Regardless of our resources and size we are anything but complaisant, we run the Crawley branch as if it were are own business. We are all local people with local knowledge and take a lot of pride in what we do. Nothing makes our jobs more worthwhile than vendors saying thank you to us the day it comes to moving.
If you would like a free, no obligation valuation please call... 01293 515444.
We also offer mortgages, conveyancing, surveyors and new homes. The complete 360 degree in-house package. Please call for more information.
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 33.00% | £825 | £1,050 |
Areas covered
- RH10
- RH11
Address
Connells
57 High Street, Crawley, West Sussex
RH10 1BQ
01293 515444
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Connells Branches (View All 160)
Really disappointed of their ...
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1 Star Review
By : 'Chakib'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : RH
12 May 2021
People found this helpful0
Really disappointed of their services , unprofessional was no respect for a customer first time buyer bringing all documents they need I won’t recommend them for any... Read Full Review
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Was the worst customer ...
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1 Star Review
By : 'Chakib'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : TH11
12 May 2021
People found this helpful1
Was the worst customer service with no respect for their customers We had an appointment I got all documents we need then left me waiting outside for sometime after been rude and told me to wait... Read Full Review
Comments (0)Was this helpful?:
Worst experience ...
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1 Star Review
By : 'RJain'
Services : Letting( As a Tenant )
Rent PCM : £1050
Would you recommend ? : No
Postcode : RH10
25 Mar 2019
People found this helpful0
The agent was highly unprofessional and had 3 viewing back to back for the same property. I was the first one to view and confirmed the property on the spot. I was told they still have to honor the rest of the viewings out of courtesy and as soon as the viewings are over, they will give me a call... Read Full Review
Comments (0)Was this helpful?:
Awful ...
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1 Star Review
By : 'Matt'
Services : Letting( As a Tenant )
Rent PCM : £825
Would you recommend ? : No
Postcode : RH11
20 Mar 2018
People found this helpful1
Truly the worst estate agents I have ever had the displeasure of dealing with. Long story short, decided to rent a property through Conells. Was constantly messed around by the branch, to the point that on moving in day, I was told I could no longer move in. This lead to 2 weeks in hotels (costing... Read Full Review
Comments on Agent Fees
Overpriced for such a poor service
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Do NOT use this agency. They ...
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1 Star Review
By : 'Ad'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : RH10
24 Mar 2016
People found this helpful7
Do NOT use this agency. They will constantly pester you to take a mortgage out with them and as soon as you say no your cards are marked. Lost out to a mystery investor however was told if I took out a mortgage with them I'd probably have my offer approved. Avoid at all... Read Full Review
What agent could do to change your mind?
Bad
Comments on Agent Fees
Bad
Comments (0)Was this helpful?:
Dreadful experience. From ...
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1 Star Review
By : 'disapointed.'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £360000
Would you recommend ? : No
Postcode : RH10
26 Sept 2014
People found this helpful2
Dreadful experience. From phantom buyers, to no shows to badly vetted buyers. Dont go near these clowns with a barge pole. After finally finding a buyer 7 months later they expect us to pay them the commission for a sale they didnt arrange, completely ignoring the fact they cost us £14k in rent ... Read Full Review
What agent could do to change your mind?
Done their job properly!
Comments (0)Was this helpful?:
Where do I start. Me and my ...
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1 Star Review
By : 'Adz'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : RH11
28 May 2014
People found this helpful5
Where do I start. Me and my girlfriend are first time buyers. We found a property in Crawley that we really loved, went to view and the agent (Emma) did not enter to show us around because "It smells terrible" so we viewed it on our own, she was really unhelpful and couldn't answer any... Read Full Review
What agent could do to change your mind?
obeyed the laws and regulations.
Comments (1)Was this helpful?:
By : James Gordon
16 Jun 2014"Dear Adam I was present at Connells throughout the whole process of this sale and whilst both staff members are no longer in this branch I believe this needs addressing publicly as your...
Another awful agency in a sea ...
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1 Star Review
By : 'angry'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : RH11
5 Dec 2013
People found this helpful5
Another awful agency in a sea of awful agencies. Don't buy from them as they will lead you into unnecessary credit checks which will effect your credit score when they are well aware your offer has not been accepted. They told us that our offer was very good when we put in asking price for a... Read Full Review
What agent could do to change your mind?
The agent should not have lead us to believe our offer would be accepted upon a credit check when they already had a cash buyer.
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Connells Crawley ...
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1 Star Review
By : 'Bektin'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : RH10
19 May 2013
People found this helpful7
Connells Crawley – Connells mortgage or no sale! Extreme Lying I just want to share my shocking experience with the estate agents Connells Crawley branch. Basically, myself and my husband viewed a property and put in an offer of the asking price. We were told by Connells... Read Full Review
What agent could do to change your mind?
They should not have lied to us or blocked our purchase
Comments (3)Was this helpful?:
By : pavol
12 Jul 2013thank you for your review, it was very helpful to us, as we are looking to purchase a property with the Connels. we have/had similar experience with the connels branch in poole. we put an offer and...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
All complaints can start out verbally to a senior member of staff (Senior Negotiator/Branch Manager)
If it is of a more formal nature please put in writing to the Branch manager where it shall be acknowledged within 3 days and responded to within 7.
If the response is not satisfactory you can escalate it to our Area manager or compliance department based at head office.
We are also a member of the Ombudsman of Estate Agents. Should your complaint not reach a satisfactory conclusion within Connells. They are independent from Connells. We are also subject to Trading Standards and the OFT.
Last updated at 6/24/2014, 9:17:06 AM by allAgents
