The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

3/5, 4 Reviews
50% Recommended
100% letting valuation accuracy
99% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 99.00% | £750 | £750 |
Connells
29-30 Watling Street , Canterbury, Kent
CT1 2UD
01227 457441
By : 'Jacqui'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CT2
My son rented a student property through Connells from Sept 2019 to Summer 2021 and they were excellent from start to finish. The contract was very clear and easy to understand and we had a very good experience with them. They fixed things that needed fixing in a timely way and i would definitely ... Read Full Review

By : 'Gary'
Services : Letting( As a Owner )
Rent PCM : £750
Would you recommend ? : No
Postcode : TN23
Never call you back when they promise they will. And biggest grievance is that they can never tell me if my tenant has paid the rent or not as they say they are too big with too many payments coming in and won’t know so will have to... Read Full Review
By : 'D.Connolly'
Services : Letting( As a Owner )
Rent PCM : £6
Would you recommend ? : Yes
Postcode : CT4
I have used Touchstone to manage a flat I rent out. I have been a landlord for about 10 months now. I have received excellent service from the team at Touchstones in Canterbury. The team have always been very responsive, helpful and polite. I have used other letting agents in the past, and... Read Full Review
By : 'James'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : CT1
To add some context, the property in focus was listed under both Touchstone Residential Lettings as well as Regal Estates, Canterbury. We approached both agencies to enquire about all anticipated fees and deposits in the hope that we would then arrange a viewing. The crux of this review came... Read Full Review
Basic customer service training.
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