This experience could really not be any worse. And the owner / manager could not be more arrogant ! Extremely poor communication when looking for tenants for me, hence don’t want to use them for management. However they took management fee, without providing any management service and... Read Full Review

HORRENDOUS!!! Never rent property with these people. Flat left in disrepair, including unable to open windows which left us unhealthy in a hot flat this summer and no workable oven. They advertised the flat with a car parking space but it turned out to be a garage a street away. (I have a campervan ... Read Full Review

AWFUL. Would rate 0 stars if i could Problems: 1. OVERCHARGED us every chance they could. Eg £323 for a plumber to come plunge the toilet for less than 30 mins! No extra tools needed!! Just a plunger!!! 2. Extremely slow sorting issues. Took over 2 months to have someone in to sort... Read Full Review

My son rented a property with these agents and the whole year was a complete nightmare. They give a veneer of efficiency, and are are quick to take students money. Once you are signed up they really could not care about you. They are very tardy responding to queries, they seem to ignore regulations ... Read Full Review

I can't rate Gemma and Kayleigh highly enough. Communication is very important to me being 5 hours away and I never need to chase them for an update. They have now found me a suitable tenant on two occasions at the asking rent within 3 weeks of marketing and with no void... Read Full Review

We are very unhappy with these agents. The agency fee is too expensive and it does not include any services, so you just pay �500 for nothing. They even got the postcode of the property wrong on the contract and we had to ask them to correct it. Also, we were asking for an inventory, they sent it ... Read Full Review

Cliftons were friendly, helpful and efficient at all stages of the letting process. I dealt mostly with Kayleigh, who was always prompt in answering emails and questions, and did her best to make the process as easy and stress-free as possible. All necessary and relevant information was provided... Read Full Review

We are really happy to have found an agency like this. We found the flat on the website and we were able to fix the moving day when it was good for everybody (after a couple of weeks from the viewing). Now we are still living on this flat, we had to fix a couple of things into the bathroom, the... Read Full Review

The worst letting agent I've ever had to deal with. On moving into the property, they turned up with the wrong keys and then claimed they didn't have a proper set for the house. Even though earlier the same person turned up with keys to show us round. The landlady then had a 4 hour round trip... Read Full Review

We contacted Cliftons Estate Agents by phone to enquire about a property, and was told they would get back to us to check whether the Landlord of a certain property would be happy with our suggested move in date. Interestingly, they were about to put the phone down on us before even requesting our... Read Full Review