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CJ Hole Logo

Southville Branch, Bristol BS3

3.8/5, 80 Reviews
71% Recommended

78% sales valuation accuracy

83% sales fee satisfaction

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sale78.00%83.00%£222,000£503,500
Address

CJ Hole
268 North StreetBristol, City of Bristol
BS3 1JA
0117 9634373

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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CJ Hole Branches (View All 15)
The best team in Southville, ...

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5 Star Review
UserName

UserName

By : 'Paul'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BS3

26 Nov 2016
People found this helpful0

The best team in Southville, South Bristol I recently sold an apartment from a Victorian conversion that I had developed. From the moment that I engaged James and Sam to come and give their knowledge, professionalism and advice, all dealings and communication was excellent. The price was discussed ... Read Full Review


Comments on Agent Fees

Excellent. Very negotiable.

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Terrible company to rent ...

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1 Star Review

By : 'Unsatisfied'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BS3

16 Aug 2016
People found this helpful5

Terrible company to rent from. Do not be suckered into being their tennant. -Broken pieces to the property upon move-in -Slow movement getting those pieces fixed -Made promises in showing that we should have insisted were in contract but because they weren't they refuse to act on it -takes... Read Full Review


Comments on Agent Fees

The fees seemed comparable to other agencies and properties that we looked at.

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Considering how much you have ...

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1 Star Review

By : 'Lucy'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £925
Would you recommend ? : No
Postcode : B231

23 Jul 2016
People found this helpful4

Considering how much you have to pay in agency fees you'd expect them to know what they are doing. So far we've payed over £900 to contact 2 people, been given 3 different moving in dates there's things on the tenancy agreement which the letting agents are supposed to tell you whilst viewing... Read Full Review

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Terrible service, unfair and ...

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1 Star Review

By : 'D.C.'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : BS3

7 May 2016
People found this helpful1

Terrible service, unfair and careless. I am very disappointed with their way of dealing with my application. I viewed a flat and made an offer, then I didn't hear from them for at least on week, although I tried to contact them several times in order to have an update. They kept promising they... Read Full Review

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My partner and I have dealt ...

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1 Star Review
UserName

UserName

By : 'Ruben'
Services : Letting( As a Tenant )
Rent PCM : £695
Would you recommend ? : No
Postcode : BS3

2 Oct 2015
People found this helpful6

My partner and I have dealt with the Cj Hole branch located in Southville and had problems since the first day. First the agent who was responsible for the property we were interested in said that the tenancy term could be 6 months (we asked him as soon as they called us back after viewing the flat ... Read Full Review

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Amateur. Employees quite curt ...

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2 Star Review

By : 'Buyer'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : BS4

10 Sept 2015
People found this helpful1

Amateur. Employees quite curt when they should be helping you. Never received email responses. Unimpressed. They would call and be pushy about timings when we were waiting on them. A little politeness goes a long... Read Full Review


What agent could do to change your mind?

Be friendly, we are spending a lot of money and you are supposed to be a support rather than an irritant.


Comments on Agent Fees

The house was filthy when arrived. Might be worthy telling sellers to clean and remove items from their home as part of your job! Fees, fine I guess. Not really sure what you did.

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I was already aware of CJ ...

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1 Star Review
UserName

By : 'whocares'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : BS3

18 May 2015
People found this helpful6

I was already aware of CJ hole's terrible reputation via the email that went viral suggesting landlords raise their rent prices, the protest outside their office, and having previously rented via another branch many years ago. Nether the less we found a property that we liked on the internet and... Read Full Review


Comments on Agent Fees

Anything

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My husband and I found the ...

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1 Star Review
UserName

By : 'Homebuyer'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : BS3

8 Jan 2015
People found this helpful4

My husband and I found the service we recieved from CJ Hole to be poor and the agents we dealt with to be unprofessional, poorly informed and, in several cases, rude. For example: 1. During the house-hunting process, compared to other estate agents, the agents from CJ Hole knew little or nothing... Read Full Review

Comments (1)Was this helpful?:

By : CJ Hole Southville

12 Jan 2015

Thank you for your feedback. We have a complaints procedure. If you would like make a formal complaint, please email southville@cjhole.co.uk and we will investigate this matter for you. If after this ...

This was a difficult case as ...

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4 Star Review
UserName

By : 'Ginny'
Services : Sales( As a Vendor )
Sold price : £240000
Would you recommend ? : Yes
Postcode : BS3

14 Sept 2014
People found this helpful0

This was a difficult case as my first purchaser's mortgage fell through at the last moment. Undaunted by this, the guys put my property back on the market and looked for a cash buyer as I was in danger of losing the property which I wanted to purchase from the same Agency. It fell to Elliot then to ... Read Full Review

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Just basically really, really ...

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1 Star Review

By : 'hiphopgirl'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BS3

29 Jun 2013
People found this helpful6

Just basically really, really bad customer service. Whenever we have tried to contact them we get a "we'll give you a ring back" and then never hear from them. We have been totally left in the dark on important information about our property, like how to use the boiler and heating system ... Read Full Review


What agent could do to change your mind?

If they actually just spoke to us about the issues we had, and actually phoned us back when they said they would. We were left without hot water for 2 weeks as we didn\'t know how to work the boiler, and we only worked it out from switching different switches all over the house. They\'re a professional estate agent, not a bad boyfriend, good customer service is NOT hard! We are currently looking to buy a property and they will not be having our custom.

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Having recently sold our ...

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5 Star Review
UserName

UserName

By : 'N'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BS3

31 May 2013
People found this helpful0

Having recently sold our property I wanted to post a few words about our positive experience. In the first instance Sam Gray managed a particularly tricky negotiation situation extremely professionally and in the best interest of all parties, which was followed by an excellent service from Michael ... Read Full Review

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I contacted Michael Prowse ...

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5 Star Review
UserName

By : 'Jane'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BS3

20 Feb 2013
People found this helpful5

I contacted Michael Prowse direct because he had previously been active in selling a property for me. The circumstances of the new sale were delicate as I was selling the property as Executor of an Estate. I went back to Michael due to my experience of him as calm, knowledgable authoritative and... Read Full Review

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I wanted to say a big thank ...

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5 Star Review
UserName

By : 'Jacqui'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BS3

20 Feb 2013
People found this helpful5

I wanted to say a big thank you to Michael and the team at CJ Hole, Southville, Bristol for helping me to sell my house in what is currently a difficult economic climate . It has been many years since I have sold a house and property laws have changed and are now more complex, therefore, it was... Read Full Review

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Being a cash buyer of this ...

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5 Star Review
UserName

By : 'DR'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : BS3

18 Feb 2013
People found this helpful5

Being a cash buyer of this Bedminster property and the property being chain free, I was seeking a quick completion. The problem was the solicitors not doing their job and the process dragged on for 4 months. Michael Prowse kept all parties informed, chased the solicitors and pro actively ensured... Read Full Review

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I first attempted to sell my ...

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5 Star Review
UserName

UserName

By : 'Ian'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BS3

9 Jan 2013
People found this helpful8

I first attempted to sell my rented apartment through CJ Hole in 2010 but in a diffcult market climate there was little interest, and Michael Johnson rightly advised me to wait until the market improved. I then tried again a year ago but after no sale by August, the tenants having vacated in May, C ... Read Full Review

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Brilliant Service they helped ...

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5 Star Review
UserName

By : 'NIck'
Services : Letting( As a Tenant )
Would you recommend ? : Yes

18 Oct 2012
People found this helpful18

Brilliant Service they helped us specially James when we were in a big trouble.Quality service highly recommendable.I always goes with them in the... Read Full Review

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Both the vendor and my ...

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5 Star Review
UserName

By : 'F'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : BS3

27 Sept 2012
People found this helpful24

Both the vendor and my husband and I were desperate to get the sale of the property through as quickly as possible and Michael Prowse was fantastic at pushing the process forward. He kept in contact with solicitors on both sides and our mortgage advisor and ensured that there were no unnecessary... Read Full Review

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Becky Holland has been a ...

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5 Star Review
UserName

UserName

By : 'louisesjohnson'
Services : Letting( As a Tenant )
Would you recommend ? : Yes

24 Sept 2012
People found this helpful21

Becky Holland has been a great lettings manager and always got back to us promptly if we ever had any queries throught our duration of the tenancy (1 year). James Dear was very helpful and went out of his way to help us when it came to the end of our tenancy and us moving into our new property.... Read Full Review

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As a first time buyer, ...

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5 Star Review
UserName

By : 'Katy'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : BS32

20 Sept 2012
People found this helpful20

As a first time buyer, beginning the house buying process was all very daunting; Michael Prowse was extremely helpful throughout, from the initial viewings to completion. He quickly ascertained what type of property I was looking for by patiently listening, asking questions and answering my many... Read Full Review

Comments (0)Was this helpful?:
Sam was excellent at ...

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5 Star Review
UserName

By : 'Dee'
Services : Sales( As a Buyer )
Would you recommend ? : Yes

8 Jun 2012
People found this helpful3

Sam was excellent at communicating information and getting us into see all the houses we wanted to see, when we wanted to see them. A very professional service. Thank you... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure



Last updated at 11/30/2, 12:00:00 AM by allAgents

Awards won by CJ Hole, Bristol BS3 1JA

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