The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

3.8/5, 80 Reviews
71% Recommended
78% sales valuation accuracy
83% sales fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 78.00% | 83.00% | £222,000 | £503,500 |
CJ Hole
268 North Street, Bristol, City of Bristol
BS3 1JA
0117 9634373








By : 'Paul'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BS3
The best team in Southville, South Bristol I recently sold an apartment from a Victorian conversion that I had developed. From the moment that I engaged James and Sam to come and give their knowledge, professionalism and advice, all dealings and communication was excellent. The price was discussed ... Read Full Review
Excellent. Very negotiable.
By : 'Unsatisfied'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BS3
Terrible company to rent from. Do not be suckered into being their tennant. -Broken pieces to the property upon move-in -Slow movement getting those pieces fixed -Made promises in showing that we should have insisted were in contract but because they weren't they refuse to act on it -takes... Read Full Review
The fees seemed comparable to other agencies and properties that we looked at.
By : 'Lucy'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £925
Would you recommend ? : No
Postcode : B231
Considering how much you have to pay in agency fees you'd expect them to know what they are doing. So far we've payed over £900 to contact 2 people, been given 3 different moving in dates there's things on the tenancy agreement which the letting agents are supposed to tell you whilst viewing... Read Full Review
By : 'D.C.'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : BS3
Terrible service, unfair and careless. I am very disappointed with their way of dealing with my application. I viewed a flat and made an offer, then I didn't hear from them for at least on week, although I tried to contact them several times in order to have an update. They kept promising they... Read Full Review


By : 'Ruben'
Services : Letting( As a Tenant )
Rent PCM : £695
Would you recommend ? : No
Postcode : BS3
My partner and I have dealt with the Cj Hole branch located in Southville and had problems since the first day. First the agent who was responsible for the property we were interested in said that the tenancy term could be 6 months (we asked him as soon as they called us back after viewing the flat ... Read Full Review
By : 'Buyer'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : BS4
Amateur. Employees quite curt when they should be helping you. Never received email responses. Unimpressed. They would call and be pushy about timings when we were waiting on them. A little politeness goes a long... Read Full Review
Be friendly, we are spending a lot of money and you are supposed to be a support rather than an irritant.
The house was filthy when arrived. Might be worthy telling sellers to clean and remove items from their home as part of your job! Fees, fine I guess. Not really sure what you did.

By : 'whocares'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : BS3
I was already aware of CJ hole's terrible reputation via the email that went viral suggesting landlords raise their rent prices, the protest outside their office, and having previously rented via another branch many years ago. Nether the less we found a property that we liked on the internet and... Read Full Review
Anything

By : 'Homebuyer'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : BS3
My husband and I found the service we recieved from CJ Hole to be poor and the agents we dealt with to be unprofessional, poorly informed and, in several cases, rude. For example: 1. During the house-hunting process, compared to other estate agents, the agents from CJ Hole knew little or nothing... Read Full Review
By : CJ Hole Southville
12 Jan 2015Thank you for your feedback. We have a complaints procedure. If you would like make a formal complaint, please email southville@cjhole.co.uk and we will investigate this matter for you. If after this ...

By : 'Ginny'
Services : Sales( As a Vendor )
Sold price : £240000
Would you recommend ? : Yes
Postcode : BS3
This was a difficult case as my first purchaser's mortgage fell through at the last moment. Undaunted by this, the guys put my property back on the market and looked for a cash buyer as I was in danger of losing the property which I wanted to purchase from the same Agency. It fell to Elliot then to ... Read Full Review
By : 'hiphopgirl'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BS3
Just basically really, really bad customer service. Whenever we have tried to contact them we get a "we'll give you a ring back" and then never hear from them. We have been totally left in the dark on important information about our property, like how to use the boiler and heating system ... Read Full Review
If they actually just spoke to us about the issues we had, and actually phoned us back when they said they would. We were left without hot water for 2 weeks as we didn\'t know how to work the boiler, and we only worked it out from switching different switches all over the house. They\'re a professional estate agent, not a bad boyfriend, good customer service is NOT hard! We are currently looking to buy a property and they will not be having our custom.


By : 'N'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BS3
Having recently sold our property I wanted to post a few words about our positive experience. In the first instance Sam Gray managed a particularly tricky negotiation situation extremely professionally and in the best interest of all parties, which was followed by an excellent service from Michael ... Read Full Review

By : 'Jane'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BS3
I contacted Michael Prowse direct because he had previously been active in selling a property for me. The circumstances of the new sale were delicate as I was selling the property as Executor of an Estate. I went back to Michael due to my experience of him as calm, knowledgable authoritative and... Read Full Review

By : 'Jacqui'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BS3
I wanted to say a big thank you to Michael and the team at CJ Hole, Southville, Bristol for helping me to sell my house in what is currently a difficult economic climate . It has been many years since I have sold a house and property laws have changed and are now more complex, therefore, it was... Read Full Review

By : 'DR'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : BS3
Being a cash buyer of this Bedminster property and the property being chain free, I was seeking a quick completion. The problem was the solicitors not doing their job and the process dragged on for 4 months. Michael Prowse kept all parties informed, chased the solicitors and pro actively ensured... Read Full Review


By : 'Ian'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BS3
I first attempted to sell my rented apartment through CJ Hole in 2010 but in a diffcult market climate there was little interest, and Michael Johnson rightly advised me to wait until the market improved. I then tried again a year ago but after no sale by August, the tenants having vacated in May, C ... Read Full Review

By : 'NIck'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Brilliant Service they helped us specially James when we were in a big trouble.Quality service highly recommendable.I always goes with them in the... Read Full Review

By : 'F'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : BS3
Both the vendor and my husband and I were desperate to get the sale of the property through as quickly as possible and Michael Prowse was fantastic at pushing the process forward. He kept in contact with solicitors on both sides and our mortgage advisor and ensured that there were no unnecessary... Read Full Review


By : 'louisesjohnson'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Becky Holland has been a great lettings manager and always got back to us promptly if we ever had any queries throught our duration of the tenancy (1 year). James Dear was very helpful and went out of his way to help us when it came to the end of our tenancy and us moving into our new property.... Read Full Review

By : 'Katy'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : BS32
As a first time buyer, beginning the house buying process was all very daunting; Michael Prowse was extremely helpful throughout, from the initial viewings to completion. He quickly ascertained what type of property I was looking for by patiently listening, asking questions and answering my many... Read Full Review

By : 'Dee'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Sam was excellent at communicating information and getting us into see all the houses we wanted to see, when we wanted to see them. A very professional service. Thank you... Read Full Review
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Last updated at 11/30/2, 12:00:00 AM by allAgents