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Putney, London SW15
4.8/5, 76 Reviews
96% Recommended
95% sales valuation accuracy
100% letting valuation accuracy
93% sales fee satisfaction
97% letting fee satisfaction
Our estate agents in Putney are specialists in providing property for sale and for rent in and around Putney, SW15. Chestertons - a leading estate agents in London, offering advice on residential and commercial property for sales, lettings, valuations, property management and developments.
Read more at:
http://www
.chestertons.com/london-estate-agent/putney
Latest Reviews
Gareth thomason
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 95.00% | 93% | £326,000 | £1,150,000 |
| Lettings | 100% | 97% | £1,250 | £3,000 |
Areas covered
- Putney
- Southfields
- SW15
- SW18
- SW19
- Wimbledon
Address
Chestertons
153 Upper Richmond Road, London, Greater London
SW15 2TX
020 8246 5959
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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Chestertons Branches (View All 35)
Great at letting, poor ...
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1 Star Review
By : 'Camila'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : SW15
1 Sept 2023
People found this helpful0
Excellent at getting the property let, 5 stars for that. However management lets them down and is very poor with huge delays in getting any issues... Read Full Review
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Camila Lewis said about Chestertons
Services : Letting( As a Owner )Date: 31st Aug 2023
Excellent at getting the property let, 5 stars for that. However management lets them down and is very poor with huge delays in getting any issues resolved
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I have used ...
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5 Star Review
By : 'Pip'
Services : Letting( As a Owner )
Rent PCM : £1835
Would you recommend ? : Yes
Postcode : SW18
1 Jul 2023
People found this helpful0
I have used Chesterton's in Putney for about ten years as our letting agents and have always found them to be... Read Full Review
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Pip said about Chestertons
Services : Letting( As a Owner )Date: 1st Jul 2023
I have used Chesterton's in Putney for about ten years as our letting agents and have always found them to be excellent.
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I have nothing but praise for ...
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5 Star Review
Heather
Stephen
By : 'Nick'
Services : Letting( As a Owner )
Rent PCM : £3000
Would you recommend ? : Yes
Postcode : SW15
1 Jul 2023
People found this helpful0
I have nothing but praise for all with whom I have worked at with at Putney Chestertons as a Buy To Let landlord over many years, especially Stephen and Heather in Lettings...Nick... Read Full Review
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Nick Wakefield said about Chestertons
Services : Letting( As a Owner )Date: 1st Jul 2023
I have nothing but praise for all with whom I have worked at with at Putney Chestertons as a Buy To Let landlord over many years, especially Stephen and Heather in Lettings...Nick W
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First ...
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5 Star Review
By : 'George'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW20
29 Jun 2023
People found this helpful0
Heather has always gone above and beyond in her advice. She is clearly very knowledgeable and we’d definitely recommend... Read Full Review
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George H said about Chestertons
Services : Letting( As a Tenant )Date: 29th Jun 2023
Heather has always gone above and beyond in her advice. She is clearly very knowledgeable and we’d definitely recommend her.
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Henry and Rae at the Putney ...
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5 Star Review
Rae
By : 'Mr'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SW15
9 Feb 2023
People found this helpful0
Henry and Rae at the Putney branch of Chesterton's were magnificent. They were both friendly, genuine people totally focused on what they were doing. They were always up to date with my situation and made a point of keeping me up to date on developments. Their communication stood out as... Read Full Review
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Mr D Carlisle said about Chestertons
Services : Sales( As a Vendor )Date: 9th Feb 2023
Henry and Rae at the Putney branch of Chesterton's were magnificent. They were both friendly, genuine people totally focused on what they were doing. They were always up to date with my situation and made a point of keeping me up to date on developments. Their communication stood out as exemplary, both by phone and by email. I was never in the position of having to chase them to do something or to push them to act on something; they were always ahead of the game. They were fully competent and extremely efficient. I can't recommend them highly enough.
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We found Zoe very helpful in ...
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5 Star Review
Zoe
By : 'Gareth'
Services : Sales( As a Buyer )
Sold price : £720000
Would you recommend ? : Yes
Postcode : SW15
11 Mar 2020
People found this helpful0
We found Zoe very helpful in the purchase of our new flat in Putney. She made regular contact during the sale and was always happy to help. Chestertons provided a good service and would happily purchase through them in the... Read Full Review
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Gareth thomason said about Chestertons
Services : Sales( As a Buyer )Date: 11th Mar 2020
We found Zoe very helpful in the purchase of our new flat in Putney. She made regular contact during the sale and was always happy to help. Chestertons provided a good service and would happily purchase through them in the future.
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To tell you the truth, when ...
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5 Star Review
Heather
By : 'Daniela-Andreea'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW15
3 Aug 2019
People found this helpful0
To tell you the truth, when we start looking for a flat to rent all my hopes disappear , for people from outside UK is a little bit tricky to rent, but the universe send us Heather, and all our dreams come true. Very professional, and all the staff from agency got involved for us to have what we... Read Full Review
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Daniela-Andreea Petroi said about Chestertons
Services : Letting( As a Tenant )Date: 2nd Aug 2019
To tell you the truth, when we start looking for a flat to rent all my hopes disappear , for people from outside UK is a little bit tricky to rent, but the universe send us Heather, and all our dreams come true. Very professional, and all the staff from agency got involved for us to have what we call now Home! . Thanks for everything, I highly recommend Chestertons, and we wish them a long and prospective life in the market! Ionut and Daniella
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Top service all ...
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5 Star Review
Daniel
By : 'Andrew'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SW15
24 May 2019
People found this helpful0
Daniel Mitchell provided a superb service, constantly checking with the buyers/sellers to push through the deal as quickly as possible. He could not have been more helpful and... Read Full Review
Comments on Agent Fees
Very good.
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Andrew A said about Chestertons
Services : Sales( As a Vendor )Date: 23rd May 2019
Daniel Mitchell provided a superb service, constantly checking with the buyers/sellers to push through the deal as quickly as possible. He could not have been more helpful and professional.
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Great ...
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4 Star Review
oliver
By : 'S.'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW15
3 Apr 2019
People found this helpful0
Great and friendly service from Oliver. Great manner, knowledgeable about properties shown and not at all pushy. Would highly... Read Full Review
Comments on Agent Fees
N\/a
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S. B said about Chestertons
Services : Letting( As a Tenant )Date: 2nd Apr 2019
Great and friendly service from Oliver. Great manner, knowledgeable about properties shown and not at all pushy. Would highly recommend.
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Amazing ...
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5 Star Review
Rae
By : 'Mr.'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SW15
26 Oct 2018
People found this helpful0
I would like to say a huge thank you to Rae Firminger, who is based at the Putney Branch. From the first viewing through to completion (which is today) she was extremely kind and helpful. Thank you so... Read Full Review
Comments (0)I would like to say a huge thank you to Rae Firminger, who is based at the Putney Branch. From the first viewing through to completion (which is today) she was extremely kind and helpful.
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Mr. D J D P said about Chestertons
Services : Sales( As a Buyer )Date: 25th Oct 2018
I would like to say a huge thank you to Rae Firminger, who is based at the Putney Branch. From the first viewing through to completion (which is today) she was extremely kind and helpful.
Thank you so much
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Chris ...
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5 Star Review
Chris
By : 'Steve'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SW15
28 Sept 2018
People found this helpful0
In recent years Chris has sold us a large detached house and has also acted for us on the sale of a different detached property (both in Putney). I have also had numerous discussions with him about the local market over the last 10 years. In my opinion he is one of the most experienced and... Read Full Review
Comments on Agent Fees
Fees in line with the local market, and happy to pay them given the quality of advice and transactional support provided.
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Steve W said about Chestertons
Services : Sales( As a Vendor )Date: 27th Sep 2018
In recent years Chris has sold us a large detached house and has also acted for us on the sale of a different detached property (both in Putney). I have also had numerous discussions with him about the local market over the last 10 years. In my opinion he is one of the most experienced and knowledgeable agents around. His analysis is first rate, and he overlays this with good judgement and strong communication to ensure that his clients are well advised and properly looked after. He is very personable and always behaves with integrity and decency. I would not hesitate to recommend him.
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Efficiency ...
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5 Star Review
Heather
By : 'Louise'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW15
7 Aug 2018
People found this helpful0
Heather was very reassuring and trustworthy in finding new tenants for my property. She generated a lot of viewings and was successful in securing a long term... Read Full Review
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Louise said about Chestertons
Services : Letting( As a Owner )Date: 6th Aug 2018
Heather was very reassuring and trustworthy in finding new tenants for my property. She generated a lot of viewings and was successful in securing a long term tenancy
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Excellent service, very ...
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5 Star Review
oliver
Catherine
By : 'Brenda'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW18
2 Jun 2018
People found this helpful0
Oliver was our first point of contact. Very personable, friendly and approachable. He always got back to us when promised and supported is throughout the Tenancy process. Thank you to both Oliver and Cathrine for the efficient and transparent service. We will recommend Chestertons to... Read Full Review
Comments (0)Oliver was our first point of contact. Very personable, friendly and approachable. He always got back to us when promised and supported is throughout the Tenancy process.
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Brenda said about Chestertons
Services : Letting( As a Tenant )Date: 1st Jun 2018
Oliver was our first point of contact. Very personable, friendly and approachable. He always got back to us when promised and supported is throughout the Tenancy process.
Thank you to both Oliver and Cathrine for the efficient and transparent service.
We will recommend Chestertons to everyone!
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Fantastic ...
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5 Star Review
Heather
By : 'Rui'
Services : Letting( As a Tenant )
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : SW15
26 Apr 2018
People found this helpful0
Heather introduced us to the property we currently reside in - We received attentive, knowledgable and professional service from her. She is a huge asset to your agency and deserve much kudos! We sincerely thank everyone at Chestertons who helped us to rent this lovely flat in... Read Full Review
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Rui said about Chestertons
Services : Letting( As a Tenant )Date: 25th Apr 2018
Heather introduced us to the property we currently reside in - We received attentive, knowledgable and professional service from her. She is a huge asset to your agency and deserve much kudos! We sincerely thank everyone at Chestertons who helped us to rent this lovely flat in Putney.
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Thank you to Heather for ...
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5 Star Review
Heather
By : 'Neil'
Services : Letting( As a Tenant )
Rent PCM : £2200
Would you recommend ? : Yes
Postcode : SW15
8 Mar 2018
People found this helpful0
Thank you to Heather for being super responsive, helpful and showing us the letting out of hours. The process was extremely easy and Heather went above and beyond to secure our requests. All round great... Read Full Review
Comments on Agent Fees
Good.
Comments (0)Thank you to Heather for being super responsive, helpful and showing us the letting out of hours.
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Neil H said about Chestertons
Services : Letting( As a Tenant )Date: 8th Mar 2018
Thank you to Heather for being super responsive, helpful and showing us the letting out of hours.
The process was extremely easy and Heather went above and beyond to secure our requests. All round great experience.
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Heather was helpful and swift ...
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4 Star Review
Heather
By : 'JB'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW15
7 Mar 2018
People found this helpful0
Heather was helpful and swift in her arrangement of our viewing, rental offer and subsequent commencement of our tenancy. Heather also liaised effectively with her colleagues to ensure all of our questions were answered ahead of and after the start of our tenancy, displaying a professional and... Read Full Review
Comments on Agent Fees
No comment
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JB said about Chestertons
Services : Letting( As a Tenant )Date: 7th Mar 2018
Heather was helpful and swift in her arrangement of our viewing, rental offer and subsequent commencement of our tenancy. Heather also liaised effectively with her colleagues to ensure all of our questions were answered ahead of and after the start of our tenancy, displaying a professional and proactive approach throughout.
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Quick and easy to respond via ...
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5 Star Review
oliver
Heather
By : 'Professional'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW15
3 Mar 2018
People found this helpful0
Quick and easy to respond via email and phone call, all questions answered very fast. Very good and professional... Read Full Review
Comments on Agent Fees
Standard fee
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Professional agent said about Chestertons
Services : Letting( As a Tenant )Date: 3rd Mar 2018
Quick and easy to respond via email and phone call, all questions answered very fast. Very good and professional agent
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We were looking for a flat in ...
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5 Star Review
Heather
By : 'JimG'
Services : Letting( As a Tenant )
Rent PCM : £2200
Would you recommend ? : Yes
Postcode : SW15
23 Feb 2018
People found this helpful0
We were looking for a flat in Putney and contacted a number of agents; Heather was the most helpful and energised member of staff of any we dealt with in the area. I would recommend using Chestertons and especially... Read Full Review
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JimG said about Chestertons
Services : Letting( As a Tenant )Date: 23rd Feb 2018
We were looking for a flat in Putney and contacted a number of agents; Heather was the most helpful and energised member of staff of any we dealt with in the area. I would recommend using Chestertons and especially Heather.
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Excellent .Heather was Very ...
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5 Star Review
Heather
By : 'Nick'
Services : Letting( As a Tenant )
Rent PCM : £1900
Would you recommend ? : Yes
Postcode : SW15
12 Feb 2018
People found this helpful0
Excellent .Heather was Very helpful and diligent . She turned it around quickly Everything went smoothly . I would recommend this service to others Thanks Heather... Read Full Review
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Nick Hansford said about Chestertons
Services : Letting( As a Tenant )Date: 12th Feb 2018
Excellent .Heather was Very helpful and diligent . She turned it around quickly Everything went smoothly . I would recommend this service to others Thanks Heather !
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We had the pleasure of having ...
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5 Star Review
Heather
By : 'AndrewW'
Services : Letting( As a Tenant )
Rent PCM : £2900
Would you recommend ? : Yes
Postcode : SW15
3 Jan 2018
People found this helpful0
We had the pleasure of having our search for a rental property managed by Heather. We found her to be professional and personable. She fairly protected the landlord and, at the same time, steered us towards the appropriate property for our needs. Some months on we are very grateful for her... Read Full Review
Comments on Agent Fees
okay
Comments (0)Was this helpful?:
AndrewW said about Chestertons
Services : Letting( As a Tenant )Date: 3rd Jan 2018
We had the pleasure of having our search for a rental property managed by Heather. We found her to be professional and personable. She fairly protected the landlord and, at the same time, steered us towards the appropriate property for our needs. Some months on we are very grateful for her guidance.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
The Royal Institution of Chartered Surveyors requires that there is a written complaints procedure
which is set out below.
At Chesterton Humberts, we endeavour to provide the highest levels of service. We do however
recognise that on occasions things do not go according to plan and in such instances we operate an
in house complaints procedure so that our clients may inform us of any issues they have experienced.
1. Please contact in writing with a summary of your complaint:
Complaints Handling Officer
Chesterton Humberts
3rd floor Connaught House
1-3 Mount Street
London
W1K 3NB
2. We will acknowledge receipt of your written complaint within 3 working days, and advise you
who will be investigating your complaint.
3. Within a further 21 days the above person will write to you to inform you of the outcome of the
investigation into your complaint and to let you know what (if any) actions have been or will be
taken. If a longer period is required to consider your complaint you will be notified in writing
with a revised timescale.
4. If the complaint has not been resolved to your satisfaction, we agree to the referral of you
complaint to
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
WILTS, SP1 2BP
Please note that this must be done within six months of Chesterton Humberts final viewpoint
letter.
5. For business clients we will agree a referral of the complaint by mediation with you in
accordance with the Neutral Evaluation Procedure for Surveying Disputes (IDRS). If mediation
should fail then the case will be referred for formal Arbitration and the Arbitrator’s fees will be payable as directed by the Arbitrator at his/her discretion.
Last updated at 11/11/2016, 11:41:10 AM by allAgents
