The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

2.7/5, 4 Reviews
50% Recommended
0% letting valuation accuracy
50% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 50.00% | £1,600 | £1,800 |
Chestertons
234 Trafalgar Road, London, Greater London
SE10 9ER
020 8104 7500
By : 'H'
Services : 1
Would you recommend ? : No
Postcode : SE18
Chestertons is, without exaggeration, the most incompetent, unprofessional, and utterly useless “property manager” I have ever dealt with. If the goal of property management is to create headaches, waste time, and deliver zero accountability, Chestertons has perfected it. The lost keys debacle... Read Full Review
The so-called “property management fees” are a disgraceful joke given the execrable level of service delivered. Even basic responsibilities that should clearly fall under the core management fee are charged as extras, leaving me questioning what exactly the “management” fee covers. On top of this, I still had to do their job for them — chasing, following up, and fixing their repeated mistakes. In reality, these fees are nothing more than paying for stress, incompetence, and grief.
By : 'H'
Services : 1
Would you recommend ? : No
Postcode : SE18
Chestertons is, without exaggeration, the most incompetent, unprofessional, and utterly useless “property manager” I have ever dealt with. If the goal of property management is to create headaches, waste time, and deliver zero accountability, Chestertons has perfected it. The lost keys debacle... Read Full Review
The so-called “property management fees” are a disgraceful joke given the execrable level of service delivered. Even basic responsibilities that should clearly fall under the core management fee are charged as extras, leaving me questioning what exactly the “management” fee covers. On top of this, I still had to do their job for them — chasing, following up, and fixing their repeated mistakes. In reality, these fees are nothing more than paying for stress, incompetence, and grief.
By : 'Soha'
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £1800
Would you recommend ? : No
Postcode : SE10
Having dealt with a lot of agents, I have to say my husband and I were quite surprised by the level of service with the company... We had a very quiet, awkward lettings viewing with an agent who didn't say a single word throughout our viewing at a 2-bed property on Hadrian Street. Even when I... Read Full Review
Bad: I was told the landlord wanted 1800 for the property but could be "convinced" to let it at 1700. The next day I saw an ad from John Payne for the same property listed at 1700. I didn't appreciate that at all.


By : 'Michael'
Services : Letting (As a Tenant)
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : SE10
I am currently in the process of renting an apartment and have found Kyle and Alex to be extremely understanding of my situation and courteous. I'm extremely satisfied with my rental compared to my experience with another local... Read Full Review
Chesterton's fees are in line with other agents locally and not inflated.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.