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Charlesons
4.6/5, 120 Reviews
86% Recommended
91% sales valuation accuracy
84% letting valuation accuracy
91% sales fee satisfaction
91% letting fee satisfaction
Charlesons are a completely independent agency, which will allow our growth and direction to be shaped by learning, adapting, and responding ethically to our client’s needs.
We believe that now is the time to bring a more personalised way to professional estate agency in Redbridge.
What it
means for you…
Traditional customer service integrity - to meet the specific needs of twenty-first century property sales and lettings.
A personalised approach - a fresh way forward, whilst preserving the established values of client service and compliance to industry standards.
Latest Reviews
SANJIDA
Praveenkumar Dhavamani
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 91.00% | 91% | £75,850 | £660,000 |
| Lettings | 84% | 91% | £650 | £5,000 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 42 | 3 | 36 | 9 | 11 | 0 | 9 | 1 | 5 | 4 |
Areas covered
- Essex
- IG1
- IG2
- IG3
- IG5
- IG7
- Ilford
- London
- Redbridge
Address
Charlesons
357 Eastern Avenue, Ilford, Essex
IG2 6NE
0208 550 2221
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 18:30
- 09:00 - 18:30
- 09:00 - 18:30
- 09:00 - 18:30
- 09:00 - 18:30
- 09:00 - 14:00
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- OnTheMarket
- Rightmove
- Zoopla
Social Media
Members of
Rankings
Latest Properties
No Property Found
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Images and Videos
Am excellent ...
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5 Star Review
By : 'Erez'
Branch : Gants Hill, 357 Eastern Avenue
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : IG2
2 Jan 2025
People found this helpful0
A very professional and friendly staff who are easy to get along with and are there to support the ... Read Full Review
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Very ...
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1 Star Review
By : 'Zeshan'
Branch : Gants Hill, 357 Eastern Avenue
Services : Letting( As a Tenant )
Rent PCM : £2550
Would you recommend ? : No
Postcode : IG1
17 Apr 2024
People found this helpful0
Very unprofessional They don't have properties available which they advertised online and they just capture clients data for marketing purpose on the base of fake advertised properties online, I will not recommend them ever to any one, just waste of time, complete disappointment, very very ... Read Full Review
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Staff are very kind, friendly ...
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5 Star Review
By : 'SANJIDA'
Branch : Gants Hill, 357 Eastern Avenue
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : IG2
28 Jun 2023
People found this helpful0
Staff are very kind, friendly and helpful. Overall, a great ... Read Full Review
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Charlesons ...
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5 Star Review
By : 'Frank'
Branch : Gants Hill, 357 Eastern Avenue
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : IG1
23 Jan 2023
People found this helpful0
Charlesons is very good in keeping me up to date on my progress in achieving my goal in getting a flat. Very pleased with the ... Read Full Review
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Rude, greedy, and ...
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1 Star Review
By : 'G'
Branch : Gants Hill, 357 Eastern Avenue
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : IG2
6 Jan 2023
People found this helpful1
Rude, greedy, and unprofessional. Will try to rip off at the first opportunity. Unpleasant experience with them. I would not recommend dealing with ... Read Full Review
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Excellent experience with ...
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5 Star Review
By : 'Praveenkumar'
Branch : Gants Hill, 357 Eastern Avenue
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : 78GA
16 Nov 2022
People found this helpful0
Excellent experience with Charlesons Agency Team. Omari and Sharon Rooprai provided a fantastic professional service during the on-boarding into new house. They are treating the tenant very repective manner. Happy with their ... Read Full Review
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The worst agent from the ...
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1 Star Review
By : 'Dimitri'
Branch : Gants Hill, 357 Eastern Avenue
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : IG2
27 Sept 2022
People found this helpful0
The worst agent from the start to the end of our tenancy. Very unreasonable and do everything to make your check in, stay and check out very ... Read Full Review
Comments (1)Was this helpful?:
By : Charlesons
31 Oct 2022Dear Dimitri, We are extremely sorry that your experience with us did not live up to your expectations. We take pride in providing excellent customer service and dealing with all our landlords and ...
Charlesons Residential ...
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5 Star Review
By : 'Neena'
Branch : Gants Hill, 357 Eastern Avenue
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : IGI
28 Mar 2022
People found this helpful0
I decided to use Charlesons again to rent out my property and so glad I did. They have been fantastic. Dealing with Becky and the team from start to finish has been an absolute breeze. They kept me updated throughout the whole process and found tenants within a couple of weeks. They are very ... Read Full Review
Comments (1)Was this helpful?:
By : Charlesons
31 Oct 2022Dear Mrs Kundra, Thank you very much for taking the time to review our Lettings team. It is always great to hear Landlord feedback and their positive experiences with Charlesons. It is very...
Great ...
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5 Star Review
By : 'Devina'
Branch : Gants Hill, 357 Eastern Avenue
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : E2
17 Jan 2022
People found this helpful0
My experience with Charlesons as an agent has been really great from the start of my contract to the end of my contract. I was abroad when I have searched for a property to rent and the agent has been so helpful (Ash, Rebecca, Kevin) to answer all my queries. Everything was done online and was ... Read Full Review
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Premium rate for a premium ...
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5 Star Review
By : 'Minal'
Branch : Gants Hill, 357 Eastern Avenue
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : IG2
17 Jan 2022
People found this helpful0
I have endless praise for the Charlesons team – Rebecca, Omari and Yaseen provided a fantastic professional service from the first time we interacted with them all the way through to our new tenant moving in. As a first-time landlord, I had so many questions – and they never ... Read Full Review
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Premium rate for a premium ...
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5 Star Review
By : 'Minal'
Branch : Gants Hill, 357 Eastern Avenue
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : IG2
17 Jan 2022
People found this helpful0
I have endless praise for the Charlesons team – Rebecca, Omari and Yaseen provided a fantastic professional service from the first time we interacted with them all the way through to our new tenant moving in. As a first-time landlord, I had so many questions – and they never ... Read Full Review
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It was a great experience ...
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5 Star Review
By : 'Ashok'
Branch : Gants Hill, 357 Eastern Avenue
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : IG2
19 Sept 2021
People found this helpful0
It was a great experience with the Charlesons' team, they are very professional and friendly. Great letting agent in the ... Read Full Review
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Leading Estate ...
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5 Star Review
By : 'Atif'
Branch : Gants Hill, 357 Eastern Avenue
Services : Property Management
Would you recommend ? : Yes
Postcode : IG1
13 Aug 2021
People found this helpful0
I have dealt with Charlesons Gants Hill for over 3 years now and have pleasure in saying that I am the happiest customer. All the segments handled by Sharon, Becky, Ash and Kevin are most professionally ... Read Full Review
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Ash and Becky form a polite ...
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5 Star Review
By : 'Aqib'
Branch : Gants Hill, 357 Eastern Avenue
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : IG5
2 Jun 2021
People found this helpful0
When I first viewed the property I wanted to rent, I had seen reviews that Ash and Becky made a great team. I am pleased to confirm this is definitely true. Ash and Becky assisted me with my upcoming move in to my new studio flat and were both very helpful. Communication is very important to me, ... Read Full Review
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‘’Ash, ...
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5 Star Review
By : 'Soe'
Branch : Gants Hill, 357 Eastern Avenue
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : IG2
10 May 2021
People found this helpful0
‘’Ash, Becky and the rest of the team are very professional and helpful’’ . I would definitely recommend them to others. Thank you very ... Read Full Review
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Excellent ...
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5 Star Review
By : 'John'
Branch : Gants Hill, 357 Eastern Avenue
Services : Letting( As a Tenant )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : IG2
30 Apr 2021
People found this helpful0
Ash and Becky are the perfect team! They helped us all throughout the entire process and everything went just really well. The communication is open and they are very responsive to our inquiries. Hats ... Read Full Review
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Lovely ...
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5 Star Review
By : 'Jerome'
Branch : Gants Hill, 357 Eastern Avenue
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : IG5
28 Apr 2021
People found this helpful0
Very competent & professional in there service - all dead lines were stuck to & ensured I got the place I wanted! Would recommend to anyone who’s looking to rent ASAP ... Read Full Review
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Professional, Patient and ...
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5 Star Review
By : 'Kamaldeep'
Branch : Gants Hill, 357 Eastern Avenue
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : IG6
19 Oct 2020
People found this helpful0
Had the pleasure of working with the exceptionally talented staff at Charlesons (Arvinder, Rebecca and Sharon) and was very happy with how they dealt with arranging our tenancy agreement. The situation was far from straight forward in this instance, but they worked diligently and guided all ... Read Full Review
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Have used Charlesons many ...
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5 Star Review
By : 'Fahmida'
Branch : Gants Hill, 357 Eastern Avenue
Services : Letting( As a Owner )
Rent PCM : £1135
Would you recommend ? : Yes
Postcode : IG1
5 Oct 2020
People found this helpful0
Have used Charlesons many times, I am really happy with the personal one to one services these guys provide, they worked really hard for us in an unpredictable market. Will be using ... Read Full Review
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Great team of ...
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5 Star Review
By : 'Atif'
Branch : Gants Hill, 357 Eastern Avenue
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : IG1
28 Nov 2019
People found this helpful0
Charlesons is a great team of professionals. Under one roof you are provided all the services and in the most professional manner. I am an overseas investor and must say I never felt that I am not around. The team involved me in everything. I have worked with other agents and letting companies but ... Read Full Review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 10/31/2017, 8:52:29 AM by allAgents
