The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

2.5/5, 15 Reviews
40% Recommended
50% letting valuation accuracy
50% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 50% | 50.00% | £850 | £1,200 |
Chancellors
56 The Broadway, Thatcham, Berkshire
RG19 3HP
01635 869440, 01635 31915

By : 'jamal'
Services : Sales (As a Vendor)
Sold price : £402000
Would you recommend ? : Yes
Postcode : RG19
Chancellors found a buyer extremely quickly and assisted in initiating the conveyancing process efficiently. The marketing was well managed very well with accurate weekly updates on progress on the period leading up to exchange of... Read Full Review
By : 'Mrs'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : RG19
A waste of time. Registered with Chancellors, looking for a house. Would not communicate potential houses but advertised houses no longer for... Read Full Review
By : 'Tina'
Services : Sales (As a Buyer)
Sold price : £242500
Would you recommend ? : Yes
Postcode : RG18
I have been trying to move house recently, involving a long distance. I have asked several estate agents to help me, but sadly have been let down, promised return phone calls that never came and constantly put through to Head Offices, when the agents at the branch are busy. I have had none of... Read Full Review
By : 'Sally'
Services : Letting (As a Owner)
Rent PCM : £850
Would you recommend ? : No
Postcode : RG19
I let my flat through chancellors. From day 1 there has been problems. Each and every time iv contacted them they never admit they are at fault. They always state different sections of any agreements. Send letters to Tennant when requested not to. Fire alarm took 6 months to be replaced, no... Read Full Review
By : 'Thatcham'
Services : Letting (As a Owner)
Rent PCM : £1200
Would you recommend ? : No
Postcode : RG19
Beware charges above that agreed, even complaining to head office was a waste of time so be warned, I will never use... Read Full Review
Much higher than competitors
By : 'Jacqueline'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : RG19
If you contact this estate agent expect the property you have phoned about to be already sold or on... Read Full Review

By : 'Chris'
Services : Letting (As a Owner)
Rent PCM : £900
Would you recommend ? : No
Postcode : RG19
Let my house with Chancellors no problems Tenant easily found. They handle everything that is where the problem starts. Their maintenance department is terrible they send out their contractors to diagnose faults and carry out repairs. Three times to diagnose one fault 3 lots of costs and parts... Read Full Review

By : 'Simon'
Services : Sales (As a Buyer)
Sold price : £227500
Would you recommend ? : Yes
Postcode : RG19
Giles Mitchell of Chancellors in Thatcham was very help and went out of his way to help arrange flexible viewing times to suit our needs. Once we made an offer on a property, Chancellors were very helpful and kept us up-to-date with all the processes and procedures, even helped to arrange... Read Full Review


By : 'Steph'
Services : Sales (As a Buyer)
Sold price : £2017500
Would you recommend ? : Yes
Postcode : RG18
We had been looking for a property for a long time and because of the market we put a few offers in here and there but had no luck for 9months - during this time we dealt mainly with Giles but had spoken to a few staff members over time - everyone was always very polite and professional. ... Read Full Review

By : 'Paul'
Services : Sales (As a Vendor)
Sold price : £220000
Would you recommend ? : Yes
Postcode : RG19
Chancellors in Thatcham and in particular Giles Mitchell were very friendly and professional. They gave us all the information needed to deal with every request promptly and efficiently. They helped us with additional surveys and recommend and arranged them for us as well. We would definitely... Read Full Review
By : 'Mr'
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : RG18
I must of spoke to each member of staff at some time they just get some body else to phone don't no what their doing from start to finish invoicing ,paperwork... Read Full Review
Send them on some sort of training
By : Chancellors HQ
22 May 2014We are sorry to learn you feel you have had to talk to too many teams at Chancellors. I understand that your tenants wished to renew their tenancy and you contacted our Thatcham branch concerning...

By : 'chancellorssuck'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : RG18
We have been looking for a house for 8 months , we dread having to look at a house via chancellors. Their sales team are rude and unhelpful. Its to the point now that even if I saw a house I liked I would not buy it if it was listed by chancellors. They are unprofessional , sloppy and have poor... Read Full Review
If they had of supported us, made suggestions for other properties, not been sarcastic, blunt and antagonistic. We\'re cash buyers for god sake. I WILL NEVER BUY FROM CHANCELLORS!!!!
By : Chancellors HQ
25 Apr 2014We are sorry to hear that you were unhappy with the service you received from the staff at our Thatcham office – we aim to provide a courteous and friendly service to all of our clients and...
By : 'Disgusted'
Services : Sales (As a Buyer)
Would you recommend ? : No
The house I was buying had been advertised through Chancellors as well as another agent. I bought through the other agent. Having moved in I went out to the shops one day and arrived home to find one of Chancellor's agents in my lounge showing prospective buyers round. I pointed out that i had... Read Full Review
By : 'tricky'
Services : Sales (As a Vendor)
Would you recommend ? : No
[[EDIT ORIGINAL START]] Appalling from start to finish, sadly there isn't the option of ‘awarding' no stars on here, rest assured I'd use this option given the opportunity! We have recently completed on a house purchase through Chancellors in Thatcham, Berkshire and can honestly say that ... Read Full Review
By : 'mk'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Bril, sold with in 2 weeks of putting the house on the market and kept me up to date on... Read Full Review
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