The UK's Largest Customer Review Website for the Property Industry
Carter & Willow
4.9/5, 90 Reviews
97% Recommended
91% sales valuation accuracy
92% letting valuation accuracy
95% sales fee satisfaction
95% letting fee satisfaction
We believe that our greatest asset is you, the customer. We realise that you have a lot of choice and we therefore pride ourselves on going the extra mile for you. We believe that through superior customer service, transparency and hard work we will not just be able to attract you but retain you as a client.
O
ur greatest source of clients is referrals and we pride ourselves on long term relationships.
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 91.00% | 95% | £178,500 | £450,000 |
| Lettings | 92% | 95% | £690 | £2,850 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 24 | 0 | 42 | 2 | 12 | 0 | 7 | 0 | 2 | 1 |
Areas covered
- E13
- E14
- E15
- E16
- E3
- IG11
- IG3
- RM10
- RM8
- RM9
Address
Carter & Willow
482 Gale Street, Dagenham, Essex
RM9 4NU
02085954888
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:30 - 18:00
- 09:30 - 18:00
- 09:30 - 18:00
- 09:30 - 18:00
- 09:30 - 18:00
- 09:30 - 16:00
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- ?OnTheMarket
- Rightmove
- Zoopla
Social Media
Members of
Rankings
Latest Properties
No Property Found
No Property Found
Don t waste your ...
Share On :
1 Star Review
By : 'Raluca'
Branch : Dagenham, 482 Gale Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RM9
6 Sept 2022
People found this helpful0
You know very well that what you say is a lie. I have the emails with which I can prove how much I begged you to answer me. I schedule house visits just to meet the famous Rossie, in the hope that she will give me an answer. First, I received the confirmation email in which we were informed that I ... Read Full Review
Comments (0)Was this helpful?:
Breach of customer data ...
Share On :
1 Star Review
By : 'Victoria'
Branch : Dagenham, 482 Gale Street
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : RM9
22 Nov 2021
People found this helpful0
Breach of customer data protection and privacy!! AVOID at all costs. Horrible experience. I believe they put fake reviews as well to boost their ... Read Full Review
Comments (0)Was this helpful?:
I bought the house from ...
Share On :
5 Star Review
By : 'Adem'
Branch : Dagenham, 482 Gale Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : RM8
13 Dec 2020
People found this helpful0
I bought the house from Carter & Willow agency and the service has always been a very unique first class ALWAYS TOP CLASS ... Read Full Review
Comments (0)Was this helpful?:
We had a pleasure to trust ...
Share On :
5 Star Review
By : 'Ornela'
Branch : Dagenham, 482 Gale Street
Services : Letting( As a Owner )
Rent PCM : £326000
Would you recommend ? : Yes
Postcode : RM9
11 Dec 2019
People found this helpful0
We had a pleasure to trust our second home to Asa, the manager of the estate agency. He looked after our house while we rented it and then helped to sell it . Very pleased with service provided. Will definitely use them in the ... Read Full Review
Comments (0)Was this helpful?:
100% ...
Share On :
5 Star Review
By : 'John'
Branch : Dagenham, 482 Gale Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : HD9
26 Nov 2019
People found this helpful0
I have just completed on a house using Carter Willow, The problem I had when selecting an estate agent is that I live 224 miles from the house and the fact that I don't trust estate agents ( or solicitors ) made this a difficult task, my only guide was to trust the reviews and I am glad I ... Read Full Review
Comments (0)Was this helpful?:
Carter & Willow are ...
Share On :
5 Star Review
By : 'Nick'
Branch : Dagenham, 482 Gale Street
Services : Letting( As a Owner )
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : N13
24 Sept 2019
People found this helpful0
Carter & Willow are true experts in their industry and worked extremely hard to secure a tenant for me at the highest rent. Rental protection and legal cover is in place and rent collected and paid promptly. I have dealt with many other letting agents in the passed and non of them are as ... Read Full Review
Comments (0)Was this helpful?:
Asa and Adam from Carter ...
Share On :
5 Star Review
By : 'John'
Branch : Dagenham, 482 Gale Street
Services : Sales( As a Vendor )
Sold price : £390000
Would you recommend ? : Yes
Postcode : RM9
20 Aug 2019
People found this helpful0
Asa and Adam from Carter & Willow Dagenham were excellent in their handling of the sale of our property, they kept us informed every step of the way and had many contacts which was a bonus I would recommend them to all sellers and ... Read Full Review
Comments (0)Was this helpful?:
5 STAR ...
Share On :
5 Star Review
By : 'A'
Branch : Dagenham, 482 Gale Street
Services : Letting( As a Owner )
Rent PCM : £875
Would you recommend ? : Yes
Postcode : RM9
11 Jun 2019
People found this helpful0
Asa was so professional and was able to let two separate flats for me in Dagenham within 7 days of them being instructed in on both. They give immediate feedback and pitched the rent at the right market ... Read Full Review
Comments on Agent Fees
Fees are very reasonable
Comments (0)Was this helpful?:
I'm very happy with ...
Share On :
5 Star Review
By : 'Parmjeet'
Branch : Dagenham, 482 Gale Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : RM8
1 Feb 2019
People found this helpful2
I'm very happy with carter&willow to buy my dream house.asa & Adam both are excellent they are very helpful and up to date for everything. I'm highly recommend these agents to everyone. Thank you soooooo ... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
Excellent ...
Share On :
5 Star Review
By : 'Albert'
Branch : Dagenham, 482 Gale Street
Services : Letting( As a Tenant )
Rent PCM : £1175
Would you recommend ? : Yes
Postcode : RM9
25 Apr 2018
People found this helpful3
We are very grateful to Carter & Willow. Asa Collins has been very helpful in hiring the house we are staying in. It was an easy and straightforward process. We can say that Asa Collins and Adam Israel are very efficient and professional gentlemen. We have no hesitation in recommending this ... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
A Professional Estate ...
Share On :
5 Star Review
By : 'FM'
Branch : Dagenham, 482 Gale Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RM9
4 Apr 2018
People found this helpful3
Dear Sir, Carter & Willow I must State is a Professional Estate Agent that were very helpful every step of the Way. Adam and Asa were very excellent with their service every step of the way. They are very efficient in the discharge of their duties that towers above their peers. I am more than ... Read Full Review
Comments (0)Was this helpful?:
Carter & Willow is my ...
Share On :
5 Star Review
By : 'Stefan'
Branch : Dagenham, 482 Gale Street
Services : Letting( As a Owner )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : IG11
23 Feb 2018
People found this helpful5
Carter & Willow is my letting agent for the last 6 months, probably the best agent in East London. I have been a landlord in London for the last 35 years and I can honestly say that Mr. Asa Collins and Mr. Adams Israel are same the most efficient and professional gentlemens that I ever come ... Read Full Review
Comments on Agent Fees
What they charge for their letting service, I find to be reasonable.
Comments (1)Was this helpful?:
By : Carter & Willow
24 Feb 2018Dear Stefan, thank you so much for taking the time to relay your feedback. We are so pleased that the process has run smoothly and you have our assurances that your property will continue to receive...
Carter & Willow & Asa ...
Share On :
5 Star Review
By : 'Paul'
Branch : Dagenham, 482 Gale Street
Services : Mortgages
Would you recommend ? : Yes
Postcode : RM9
13 Feb 2018
People found this helpful6
Carter & Willow & Asa were very professional throughout the process of purchasing the house. They were always helpful and quick to respond to any of my emails and inquiries and they've provided me weekly and daily updates with all the necessary details to smooth and make the buying ... Read Full Review
Comments (0)Was this helpful?:
The experience and the ...
Share On :
5 Star Review
By : 'Donko'
Branch : Dagenham, 482 Gale Street
Services : Letting( As a Tenant )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : RM8
12 Feb 2018
People found this helpful5
The experience and the service that i have got provided was great. Also I whenever i have got a problem i call the agency or email them and they are working on ... Read Full Review
Comments on Agent Fees
Good
Comments (1)Was this helpful?:
By : Justina
22 Aug 2018Carter&Willow Agency helped us to rent a house very professionaly and it was very straight forward process. We are very thankful as a...
I am very happy the way I ...
Share On :
5 Star Review
By : 'Khurram'
Branch : Dagenham, 482 Gale Street
Services : Letting( As a Owner )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : RM8
12 Feb 2018
People found this helpful5
I am very happy the way I have been served from buying to rent my property. Asa Collins sorted out all the matters very professionally and I rate him 10 out of 10. ... Read Full Review
Comments on Agent Fees
All Good.
Comments (0)Was this helpful?:
We recently moved into a ...
Share On :
5 Star Review
By : 'Simon'
Branch : Dagenham, 482 Gale Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E15
7 Feb 2018
People found this helpful4
We recently moved into a rental property in Stratford that we found through Carter and Willow. From the initial contact to securing the property and the checkin, we found both Asa and Adam to be polite, professional and swift in responding to any questions we had. In particular, we felt that they ... Read Full Review
Comments on Agent Fees
The fees were reasonable. There was a £100 admin fee per tenant. The holding fee was deducted from the initial payment of rent.
Comments (0)Was this helpful?:
Truly proffesional. Involved ...
Share On :
5 Star Review
By : 'Dragos'
Branch : Dagenham, 482 Gale Street
Services : Sales( As a Vendor )
Sold price : £178500
Would you recommend ? : Yes
Postcode : RM9
1 Feb 2018
People found this helpful4
Truly proffesional. Involved 100% until the end of the transaction. Pragmatic and on the subject every time i talked to him.I'm already thinking about the next real estate deal which i'm going to do with him. I strongly recommend Mr Asa ... Read Full Review
Comments on Agent Fees
Very good
Comments (0)Was this helpful?:
Painfree experience from ...
Share On :
5 Star Review
By : 'stevenw'
Branch : Dagenham, 482 Gale Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : RM9
22 Jan 2018
People found this helpful3
Painfree experience from viewings to contract and also after care. Explained things and were patient and considerate throughout. Good ... Read Full Review
Comments (0)Was this helpful?:
I have been with this agent ...
Share On :
5 Star Review
By : 'Vanita'
Branch : Dagenham, 482 Gale Street
Services : Letting( As a Owner )
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : RM9
20 Jan 2018
People found this helpful3
I have been with this agent for half a year. I've been very happy so far with the efficiency finding a tenant and all the checks They have been very professional to deal with. Would definitely ... Read Full Review
Comments on Agent Fees
Very reasonable fees
Comments (0)Was this helpful?:
Great service, very prompt in ...
Share On :
5 Star Review
By : 'Karen'
Branch : Dagenham, 482 Gale Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N4
4 Sept 2017
People found this helpful5
Great service, very prompt in responding to our queries and they always effectively deal with any issues that arise. Highly ... Read Full Review
Comments (0)Was this helpful?:
1 - 20 of 90 items
No Staff Registered
NaN - NaN of items
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
The property ombudsman
Last updated at 5/30/2016, 3:11:13 AM by allAgents
