The UK's Largest Customer Review Website for the Property Industry
Mayfair, London W1K
5/5, 10 Reviews
100% Recommended
90% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
Established in 1855 with 38 offices across the country including 13 in central London, our expert sales, lettings and new homes teams are best placed to advise sellers, buyers, landlords, tenants and developers on all their property requirements.
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 90% | 100% | £0 | £0 |
| Lettings | 100% | 99% | £3,000 | £8,000 |
Address
Carter Jonas
18 Davies Street, London, Greater London
W1K 3DS
020 7493 0676
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- OnTheMarket
- Rightmove
- ?Zoopla
Social Media
Members of
Rankings
Latest Properties
No Property Found
No Property Found
Carter Jonas Branches (View All 36)
James was easy to deal with, ...
Share On : 
5 Star Review
By : 'TenantX'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W1K
15 Mar 2018
People found this helpful0
James was easy to deal with, communicated well and very efficient. He helped in resolving some minor issues and I moved in on... Read Full Review
Comments (0)Was this helpful?:
In our search for a rental in ...
Share On :
5 Star Review
By : 'Eric'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W1K
15 Mar 2018
People found this helpful0
In our search for a rental in Mayfair George has been an absolute star: patient, resourceful and well plugged into the neighbourhood and the community. He helped us twice inside a year and twice he showed us a range of attractive properties in the price band we requested. He saw the whole deal... Read Full Review
Comments on Agent Fees
Fees are industry standard
Comments (0)Was this helpful?:
As a first time tenant the ...
Share On :
5 Star Review
By : 'Susanne'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W1K
6 Feb 2018
People found this helpful0
As a first time tenant the whole process was new and a little scary for me. I was so relieved I chose Carter Jonas, Mayfair branch and met the manager there, Kim Bays, who runs an excellant team, so well informed and willing to help. Highly recommended to me, now I will forward that recommendation... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
I have been in contact with ...
Share On :
5 Star Review
By : 'Lilly'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : W1K
5 Feb 2018
People found this helpful0
I have been in contact with the Carter Jonas team for a number of years, working with Kim Bays, George Vernon, Charlie Gibson and James Gubbins. All mentioned went the extra mile to ensure all my needs were thoroughly met, to a very high standard. They are the best and I would recommend them highly ... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
I have worked with the ...
Share On :
5 Star Review
By : 'Alex'
Services : Letting( As a Owner )
Rent PCM : £8000
Would you recommend ? : Yes
Postcode : W1K
1 Feb 2018
People found this helpful1
I have worked with the lettings team for many years. They are very professional and more importantly tailor to your individual requirements. George Vernon has great enthusiasm and provides excellent... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
I have worked with Carter ...
Share On :
5 Star Review
By : 'IFGB'
Services : Letting( As a Tenant )
Rent PCM : £3000
Would you recommend ? : Yes
Postcode : W1K3
1 Feb 2018
People found this helpful1
I have worked with Carter Jonas Mayfair letting department for many years. I can not speak highly enough of the wonderful personal service they give. Especially the professionalism of Kim Bays. I would not hesitate to recommend Carter Jonas... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
I have been working with ...
Share On :
5 Star Review
By : 'Sarah'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W1K7
1 Feb 2018
People found this helpful1
I have been working with George Vernon and Kim Bays since a long time and can only recommend the Carter Jonas team on Mount Street. They are very professional, listen to your needs and have found three perfect flats for me in the last few years. I always get an excellent service, especially from... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
A lovely team who go above ...
Share On :
5 Star Review
By : 'Natalie'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W1
1 Feb 2018
People found this helpful2
A lovely team who go above and beyond to help you find a home- I would definitely recommend you contact them... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
I have been working with the ...
Share On :
5 Star Review
By : 'Barbara'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : W1K
1 Feb 2018
People found this helpful1
I have been working with the Mayfair Lettings since 2011. They are extremely helpful ,efficient, reliable and professional. They constantly keep me up to date on the progress with the rentals and the ever changing legislation. I am very happy to be working with Kim Bays and her Lettings Team who... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
I have recently rented a ...
Share On :
5 Star Review
By : 'Ms'
Services : Letting( As a Tenant )
Rent PCM : £5708
Would you recommend ? : Yes
Postcode : SW1Y
30 Jan 2018
People found this helpful0
I have recently rented a property in Mayfair, James was extremely helpful from start to finish and the whole team were very... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
1 - 10 of 10 items
No Staff Registered
NaN - NaN of items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
COMPLAINTS PROCEDURE
FOR MATTERS RELATING TO LETTINGS OR RESIDENTIAL SALES
Carter Jonas is committed to providing a professional service to all clients and customers and if something goes
wrong we need to know about it.
If you have a complaint that you have been unable to resolve satisfactorily with your local Carter Jonas office
please write to us giving as much detail as possible.
By email to complaints@carterjonas.co.uk
Or/
By post to Carter Jonas Compliance, 51 Northbrook Street, Newbury. RG18 9QT
We will always endeavour to deal with any complaint as quickly as possible however you should be aware that we
have up to eight weeks to consider the matter. If we have not resolved it within this time you may refer your
complaint to the Property Ombudsman, details below.
So that you know what to expect we have summarised the typical stages of reviewing a complaint.
Acknowledgement ? You will receive an acknowledgement that we have received your complaint
within 3 working days.
Investigation ? We will investigate the circumstances of your complaint and discuss with the
local Office where appropriate.
Findings ? We will provide a written summary of our findings within 15 working days of
sending you the acknowledgement letter.
Review ? If you wish to comment or request a further review you should contact us
again.
Final response ? We will then have 15 working days to complete our review at which time we
will send you a final written viewpoint on the matter.
If you are dissatisfied with this conclusion or any aspect of our handling of your complaint you may refer it to The
Property Ombudsman (TPOS) to request an independent review. Such a referral must be made within 12 months
of our final review letter.
You may write to The Property Ombudsman Ltd, Milford House, 43-45 Milford Street, Salisbury, Wiltshire. SP1 2BP
(www.tpos.co.uk). Our registration number with TPOS is R00346.
Last updated at 10/3/2025, 12:38:55 PM by allAgents
