By : 'Jenny' Services : Letting( As a Prospective Landlord/Tenant ) Would you recommend ? : No Postcode : TQ1
30 Mar 2022
People found this helpful0
I am a fair person, I like to see the good in people and companies - but unfortunately in this case I can't.
My family and I need to find a home to rent- great tenancy record and decent income - We contacted this company about 3 rental properties - the first time we rang filled in the forms... Read Full Review
Services : Letting( As a Prospective Landlord/Tenant )Date: 30th Mar 2022
I am a fair person, I like to see the good in people and companies - but unfortunately in this case I can't. My family and I need to find a home to rent- great tenancy record and decent income - We contacted this company about 3 rental properties - the first time we rang filled in the forms - heard nothing back. Second time the same thing happened, this time I contacted them and a lady looked into things for me- she fed back that my application had gone to the wrong department- too late the property was under application I think. Third time we did get a phone call - message left- called back 3 times - no answer 4th time a lady said the agent was out, but said I would get a call back to arrange a viewing- nothing - I e-mailed - nothing back. So 3 properties despite applying to arrange to view as soon as advertised - we haven't had chance to view any. As it's so important to us to find a home, we couldn't use this company to help us as we don't feel that they would value us, or communicate properly. I know people get busy, but this experience has been just awful.
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5 Star Review
Sarah
By : 'Kenny' Services : Sales( As a Vendor ) Would you recommend ? : No Postcode : TQ3
24 Sept 2021
People found this helpful0
Good service all the way by all of the team, but a special mention must go to Sarah who went above and beyond. Many... Read Full Review
Services : Sales( As a Vendor )Date: 24th Sep 2021
Good service all the way by all of the team, but a special mention must go to Sarah who went above and beyond. Many thanks.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.