The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.8/5, 402 Reviews
97% Recommended
98% sales valuation accuracy
100% letting valuation accuracy
96% sales fee satisfaction
96% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98.00% | 96% | £22,500 | £73,000,000 |
| Lettings | 100% | 96% | £500 | £1,750 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 11 | 0 | 7 | 2 | 138 | 5 | 71 | 1 | 7 | 1 |
Brown & Cockerill Estate Agents
12 Regent Street, Rugby, Warwickshire
CV21 2QF
01788 551111










By : 'Oluwaseye'
Branch : Regent Street, Rugby, 12 Regent Street
Services :
Would you recommend ? : Yes
29 Nov 2025We are excited to be moving to our new home very soon and I'd like to thank Carl who we found to be both very friendly and very ... Read Full Review
By : 'Mary'
Branch : Regent Street, Rugby, 12 Regent Street
Services : 3
Sold price : £178000
Would you recommend ? : Yes
Postcode : CV22
Great team from the start putting our House on the market through to it being sold they were perfect always keeping us updated and always on hand to answer any ... Read Full Review
By : 'Phil'
Branch : Regent Street, Rugby, 12 Regent Street
Services :
Would you recommend ? : Yes
15 Nov 2025Top quality service that helped with a quick and efficient sale. Great team of ... Read Full Review

By : 'Reza'
Branch : Regent Street, Rugby, 12 Regent Street
Services :
Would you recommend ? : Yes
16 Oct 2025The sales team at Brown and Cockerill was superb from start to finish. They went above and beyond to arrange two separate viewing appointments at our request and were extremely helpful in facilitating communication with the seller. Throughout the process — from discussions, negotiations, and ... Read Full Review

By : 'Reza'
Branch : Regent Street, Rugby, 12 Regent Street
Services : Sales( As a Buyer )
Sold price : £290000
Would you recommend ? : Yes
Postcode : CV21
The sales team at Brown and Cockerill was superb from start to finish. They went above and beyond to arrange two separate viewing appointments at our request and were extremely helpful in facilitating communication with the seller. Throughout the process — from discussions, negotiations, and ... Read Full Review

By : 'Leanne'
Branch : Regent Street, Rugby, 12 Regent Street
Services :
Would you recommend ? : Yes
3 Oct 2025Excellent team, punctual, organised and generally happy with their ... Read Full Review
By : 'Jane'
Branch : Regent Street, Rugby, 12 Regent Street
Services : 3
Sold price : £252000
Would you recommend ? : Yes
Postcode : CV21
A very good company to deal with! Thankyou to the team who worked hard to make the sale ... Read Full Review

By : 'David'
Branch : Regent Street, Rugby, 12 Regent Street
Services :
Would you recommend ? : Yes
1 Oct 2025Fantastic service from the team led by Luke Bayliss. I was kept informed of all developments during the process and given sound advice when needed. All in all a great service delivered by an excellent ... Read Full Review
By : 'Jane'
Branch : Regent Street, Rugby, 12 Regent Street
Services :
Would you recommend ? : Yes
1 Oct 2025A Very trustworthy estate agent, informative, helpful and they give professional service, thank you so much team Brown and Cockerill!!! Less than two months completion- ... Read Full Review

By : 'Enigma'
Branch : Regent Street, Rugby, 12 Regent Street
Services :
Would you recommend ? : Yes
1 Oct 2025I recently sold a property through Brown & Cockerill and was very impressed with the service from start to finish. Both Luke Bayliss and Ellie Dymek, along with the wider team, were professional, approachable, and always on hand to guide me through the process. Their communication was clear and ... Read Full Review
By : 'mohammad'
Branch : Regent Street, Rugby, 12 Regent Street
Services :
Would you recommend ? : Yes
30 Sept 2025It has been a pleasure buying my property through brown and cockerill the team have been fantastic the sales team have been wonderful answered all my questions and supported me with chasing solicitors and keeping me updated throughout the whole ... Read Full Review
By : 'Jenny'
Branch : Regent Street, Rugby, 12 Regent Street
Services :
Would you recommend ? : Yes
10 Sept 20255 star from us, we highly recommend the team. Answered all questions from start to finish on selling our house, and helping us with the new house. We wouldnt go anywhere else. We thank you for all you have done for us. Alan and ... Read Full Review
By : 'Darren'
Branch : Regent Street, Rugby, 12 Regent Street
Services :
Would you recommend ? : No
27 Aug 2025After Matthew left and Lee came in they really went down hill, the whole staff team just weren't up to it. I don't think my experience was quite as bad as 'John' on here's, but it was pretty bad and cost me a lot of ... Read Full Review
By : 'Christine'
Branch : Regent Street, Rugby, 12 Regent Street
Services : 3
Sold price : £335
Would you recommend ? : Yes
Postcode : CV8
This is a super dynamic team of professionals who really know their stuff and who wasted no time in getting on with the job of selling our property. Matt O’Dell was thorough, clear and realistic in our first meeting with the team and once the house was on the market we were kept regularly updated ... Read Full Review

By : 'Darius'
Branch : Regent Street, Rugby, 12 Regent Street
Services :
Would you recommend ? : Yes
10 Aug 2025An incredible good agency, helpful and spot on. The awesome crew, especially Sharon and Ellie who supported us thru the whole process. We were surprised how fast was it. Every single time we saw smile and kindness. They love their job and work with customers. We definitely recommend it, don't ... Read Full Review
By : 'John'
Branch : Regent Street, Rugby, 12 Regent Street
Services :
Would you recommend ? : No
2 Aug 2025If you are a landlord avoid this company. I employed Brown and Cockerill to fully manage my property thinking that it would take the stress out of being a landlord. How wrong I was, what I got was mismanagement. I entrusted my newly renovated property to Brown and Cockerill and it soon became ... Read Full Review
By : 'Taran'
Branch : Regent Street, Rugby, 12 Regent Street
Services :
Would you recommend ? : Yes
25 Jul 2025Recently brought my new place through these, and they were very helpful and informative throughout the whole process. Much appreciate the help and support these have given ... Read Full Review

By : 'Elin'
Branch : Regent Street, Rugby, 12 Regent Street
Services :
Would you recommend ? : Yes
25 Jul 2025B&C were fantastic throughout. In the space of a week, we had two viewings of the same property, and our offer accepted. Once the offer was accepted, Ellie was very communicative throughout. There were challenges that she handled very well, and we couldn't have asked for a nicer ... Read Full Review
By : 'Fiona'
Branch : Regent Street, Rugby, 12 Regent Street
Services :
Would you recommend ? : Yes
25 Jul 2025We recently sold a house with Brown & Cockerill. They were helpful and professional every step of the way. ... Read Full Review

By : 'Dipesh'
Branch : Regent Street, Rugby, 12 Regent Street
Services : Sales( As a Vendor )
Sold price : £307500
Would you recommend ? : Yes
Postcode : CV21
We can't speak highly enough of the exceptional service we received from Brown & Cockerill during the sale of our house. From our very first meeting, their professionalism shone through. They provided invaluable guidance every step of the way, making what could have been a stressful process feel ... Read Full Review
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We aim to provide a first class service to all of our customers, but if you believe we have made a mistake, please get in touch with us as soon as possible and we will do everything we can to put it right. In the unlikely event that you feel dissatisfied with our service, our aim is to deal with your problem sympathetically, fairly and quickly. However, if you feel that your complaint has not been resolved to your satisfaction, then as members of The Property Ombudsman scheme, you have the right to have this reviewed by them. Please note that the Property Ombudsman will not investigate your complaint before you have completed our complaints procedure, and received a letter from us giving our final response. Complaints procedure: 1. Please raise your complaint with the property advisor that is handling your case who will try to resolve your complaint as quickly as possible. 2. If the property advisor cannot resolve the issue for you, then please submit your complaint in writing addressed to the Branch Manager. 3. We will respond to your complaint in writing within 3 working days and commence with a full investigation. 4. A full written outcome will be sent to you within 15 working days (in line with the Property Ombudsman guidelines). 5. If you are not satisfied with the full written outcome response from the Branch Manager, you can write to the Managing Director who will respond to you with a statement if the final findings of the matter within 15 days. 6. If you are still not satisfied with the outcome, you can raise your complaint with the Property Ombudsman http://www.tpos.co.uk/. The Ombudsman will request that you have exhausted the internal complaints procedure before contacting them. 7. When you have raised a complaint with the Property Ombudsman they will write to us requesting our version of events. A case officer with then undertake a formal review of your complaint based on the evidence and documents from both sides.
Last updated at 9/6/2017, 6:20:06 AM by allAgents