Bricks&Mortar

A massive thanks to Jordan all her help and assistance in setting up the guarantor my grandson. Always willing to help and advise and most importantly kept us informed. A pleasure to deal with and a credit to your ... Read Full Review

Hi tenant once again with Bricks & Mortar, pleased with everything they do, my maintenance issues were sorted out quickly by Reece who also does our inspections, very often! Overall ... Read Full Review

Great co ordination from Jill, as a Landlord the Bricks and Mortar team communicate regularly with inspections and maintenance with a friendly service along the ... Read Full Review

happy Landlord, pleased to my 2 bed flat with nice tenants, good team at Bricks & ... Read Full Review

Avoid at all costs. They moved me into a flat with no working plumbing which they knew prior to the start date but neglected to tell me, they ignore emails and texts, their staff gaslight you, they turn up at your home unannounced sometimes letting themselves in and I don't think I've ... Read Full Review

A great company to deal with. Megan helped me through the whole letting process. Highly ... Read Full Review

Just been out with Lauren, just found the most amazing flat in Rothbury Terrace. Thank you so much for finding just what I was looking ... Read Full Review

If it was possible to give less than 1 star, I would. Quite possibly the worst estate agent I have ever dealt with. Didn't respond to calls, sent workers round to the house without notice and the move out process was even worse. Having moved out in October and still not received my ... Read Full Review

I live in one of the properties let by Bricks and Mortar and have had an awful experience. Since moving in in September there has been 4 house viewings, non of which I have been informed about. I have phoned up bricks and mortar after every viewing and told them to update my phone number and inform ... Read Full Review

I am a student at one of these properties and since moving in In august there has been what seems like thousands of viewings from investors, are we a museum? I think not but this company seems to think we are. Another thing I lost my key and went to see if I could get a new one and all they said ... Read Full Review

The property was let to students who arrived to black mouldy mattresses, appalling condition of the place. It HAD NOT been properly cleaned. Drawer broken, curtain rails hanging off the wall, fridge broken. I have so many photos to prove this. Fire door broken, hob doesn't light. All ... Read Full Review

The property was let out to students in a filthy state with damp and structural issues in July 2022. It's now nearly November 2022 and they have yet to make any real progress with the work outstanding. You get ignored and pushed from pillar to post with everyone at the agents making excuses ... Read Full Review

Awful company- avoid at all costs! Use any other company you can, wasted my time, money and gave awful customer ... Read Full Review

Absolutely abysmal. The fact that Bricks and Mortar have had to rename themselves due to such a bad reputation speaks volumes. House had no double glazing and heavily used mattresses when we moved in resulting in our house having to sleep on the couches for the first month says it all. To top it ... Read Full Review

Overwhelmed with property, ready for my date. All clean with modern utlities. Great communication with all that helped get me started ... Read Full Review

Fire to Mould Incredibly poor service- left a tenant with a fire dmaaged roof that leaked for 11 WEEKS, which lead to unsafe mould in their house. They then decided to paint over the mould to try and fix it! Great work guys, paint fixes everything! Took ages to respond and help the ... Read Full Review

Golden mouldies! Tenants beware, B&M are good at showing you round sub-standard properties (without letting their current tenants know), but not so good at resolving tenant issues. Bright side, if you'd like to experience the great outdoors from the comfort of your own home - ... Read Full Review

This agent left tenants waiting for months for repairs to deal with black mould and damp, leaving tenants to bear the cost of attempting to keep their property dry, Agents visited the property unannounced, which is unacceptable, and still failed to address the problems. Really shocking. Would ... Read Full Review

Wow! An unmissable opportunity for mold fans. You know that bit in the Bob Hoskins Mario film where Dennis Hopper turns the king into fungus? Times that by over 9000. Your wildest mold fantasies will come true. Mood can be customised with a thin layer of paint. Add spice to the experience of ... Read Full Review

Spending 3 months with leaks and damp in property that still haven't been fully repaired to any sort of livable and acceptable standard is just not good enough. As well as turning up unannounced (not good!! what business are you running!?) they lie to tenants that they can't get in ... Read Full Review