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Whitley Bay, NE26
1.9/5, 37 Reviews
22% Recommended
50% letting valuation accuracy
47% letting fee satisfaction
Brannen and Partners are a local family run business which has been established at the Coast for over 20 years. The Brannen family has been synonymous with property on the Coast since the early 1900s - older generations of the family were prolific homebuilders in the area including on the Broadway, Linskill Terrac
e and Hawkeys Lane. There is also a ‘Brannen Street’ in North Shields, acting as a reminder of how the Brannen family has shaped the Coast brick by brick.
Today we rent and sell rather than build houses from our Whitley Bay and Tynemouth offices. We will provide bespoke marketing packages to clients looking to sell including A3 window cards and property particulars, floor plans, a professional photographer to take pictures of your home as well as advertising on property websites and within the News Guardian. We also have our own Facebook and Twitter pages! With good old fashioned hard work and customer service combined with the latest in technology, we provide our clients with a first class service which we believe is the best on offer at the Coast.
Whether you are looking to buy, sell or rent, with our first class knowledge of the local north east market you can trust us to provide clear, sensible advice and guidance. For more information please call 0191 2578484.
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 50% | 47.00% | £450 | £800 |
Areas covered
- NE25
- NE26
- NE28
- NE29
- NE30
- North Shields
- Tynemouth
- Whitley Bay
Address
Brannen and Partners
220 Parkview, Whitley Bay, Tyne and Wear
NE26 3QR
0191 2517878
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- OnTheMarket
- Rightmove
- ?Zoopla
Social Media
Members of
Rankings
Latest Properties
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Brannen and Partners Branches (View All 2)
Consistently awful. I'll ...
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1 Star Review
By : 'Ex'
Services : Letting( As a Owner )
Rent PCM : £600
Would you recommend ? : No
Postcode : NE25
3 Mar 2017
People found this helpful8
Consistently awful. I'll never use them again. They were marketing my property but it wasn't getting any viewings so I asked 2 people to mystery shop them and ask for a viewing at a) my property specifically and b) a property with the description, location and price of my property, in both cases... Read Full Review
Comments on Agent Fees
Average
Comments (1)Was this helpful?:
By : Jonathan Parker
17 Mar 2017Good Afternoon. Thank you for your comments. As we discussed previously, the property initially came onto the market in December which is traditionally a quiet time of year. However, we kept you...
Terrible... Don't clean the ...
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1 Star Review
By : 'Hate'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NE26
28 Feb 2017
People found this helpful3
Terrible... Don't clean the properties before they rent them out or anything.... Work that should of been done like checking to see if boiler works doesn't get checked if you want a tenancy with nothing but problems with no solutions go with brannens and... Read Full Review
Comments on Agent Fees
Bad especially as theyve done nothing
Comments (1)Was this helpful?:
By : Jonathan Parker
17 Mar 2017Good Afternoon, please contact me on jonathan.parker@brannen-partners.co.uk - if you wish to discuss any of these issues further. We would of course expect the boiler to be working when you moved...
Jacqui kept us updated ...
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5 Star Review
By : 'Steven'
Services : Letting( As a Tenant )
Rent PCM : £795
Would you recommend ? : Yes
Postcode : NE27
14 Jan 2016
People found this helpful1
Jacqui kept us updated through the process and l found her to be very professional with a thorough understanding of the requirements needed to let a property in the... Read Full Review
What agent could do to change your mind?
Good, unlike other agents that charge 60% of the first months rent. Brannen & Partners offer the best prices l have seen.
Comments on Agent Fees
Good, unlike other agents that charge 60% of the first months rent. Brannen & Partners offer the best prices l have seen.
Comments (1)Was this helpful?:
By : Jonathan
14 Jan 2016Thank you for the...
My partner and I have rented ...
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2 Star Review
By : 'Becca'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NE26
13 Jan 2016
People found this helpful3
My partner and I have rented a property for the last two years. The staff at the Park View office are just awful to deal with and I use the word deal loosely. They do not seem to understand the words customer and loosely. On our first visit one lady was complaining to us about another member of... Read Full Review
What agent could do to change your mind?
Fair, but not in cash.
Comments on Agent Fees
Fair, but not in cash.
Comments (1)Was this helpful?:
By : Jonathan
14 Jan 2016Dear Becca, please feel free to email me at jonathan.parker@brannen-partners.co.uk with any specifics you would like to report - I can then investigate further. We have separate accounts,...
My partner and I recently ...
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2 Star Review
By : 'sofi'
Services : Letting( As a Tenant )
Rent PCM : £450
Would you recommend ? : No
Postcode : NE27
3 Jan 2016
People found this helpful3
My partner and I recently moved into a property which we rented from Brannen and Partners. Despite telling Sam Winters I was 6 months pregnant and that there were repairs that needed to be made I was ignored. His mode of contact was to send one third party repairman who didn't know what he was... Read Full Review
Comments on Agent Fees
agents fees were stated at the start.... but they haven't carried out their part of the contract
Comments (1)Was this helpful?:
By : Jonathan Parker
4 Jan 2016Dear Sofia As discussed earlier today, we are doing everything we can to resolve the issues. The vendor has already spent £2000 to remedy the water ingress and will continue to tackle the problem ...
Myself and my partner moved ...
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1 Star Review
By : 'Unsatisfied'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NE2
26 Aug 2015
People found this helpful3
Myself and my partner moved into a property by advertised by themselves. Despite not having anything to do with the actual property and putting us directly in touch with the landlord they charged us nearly �300 in fees. I've no idea what these fees were for as the credit and refernece checks... Read Full Review
Comments (2)Was this helpful?:
By : Jonathan
26 Aug 2015Dear Tenant Thank you for providing us with feedback. The fees as stated on the internet (as part of the property details on Rightmove and On the Market), our own website, the property...
Kendal has been polite and ...
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5 Star Review
By : 'Brian'
Services : Sales( As a Vendor )
Sold price : £185000
Would you recommend ? : Yes
Postcode : NE26
30 Mar 2015
People found this helpful2
Kendal has been polite and very professional in her dealings with us throughout the sale process and has always endeavoured to collect any information requested or queries raised in a very speedy manner. In short a great help in moving the sale to a successful and hassle free... Read Full Review
Comments on Agent Fees
Agreed a special competitive rate
Comments (0)Was this helpful?:
Exceptional service, we were ...
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5 Star Review
By : 'Emma'
Services : Sales( As a Vendor )
Sold price : £112000
Would you recommend ? : Yes
Postcode : NE29
29 Jan 2015
People found this helpful1
Exceptional service, we were kept up to date at all aspects of the sale of our property. Staff were very professional and courteous and really went above and beyond. We had viewings within hours of the property going on the market! Highly... Read Full Review
Comments (0)Was this helpful?:
Brannen and partners have ...
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5 Star Review
By : 'Mr'
Services : Property Management
Sold price : £117000
Rent PCM : £550
Would you recommend ? : Yes
Postcode : NE29
12 Dec 2014
People found this helpful1
Brannen and partners have acted for me in several capacities since the year 2000. In the first place they are the managing agents for the apartment building, in the second place they were my factor for the letting and maintenance of my flat and lastly they were the selling agents when I finally... Read Full Review
Comments (0)Was this helpful?:
Good effective team offering ...
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4 Star Review
By : 'Howell'
Services : Letting( As a Owner )
Rent PCM : £725
Would you recommend ? : Yes
Postcode : NE25
4 Dec 2014
People found this helpful1
Good effective team offering a full service. VERY fast @ finding GOOD tennants and keeping you informed of progress and responsive to issues raised by both... Read Full Review
Comments (0)Was this helpful?:
Brannen & Partners ...
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5 Star Review
By : 'Phil'
Services : Letting( As a Owner )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : NE25
26 Nov 2014
People found this helpful1
Brannen & Partners provided a friendly, helpful and professional service when I became a landlord. I could trust them to fully manage my property, and would recommend them to any landlord or for someone who was looking to rent from an estate agent. I have also been a customer with Brannen & ... Read Full Review
Comments (0)Was this helpful?:
Agent was always ...
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5 Star Review
By : 'Ray'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : NE26
20 Nov 2014
People found this helpful1
Agent was always professional, friendly and supportive. Questions always answered accurately and queries were followed up quickly with the vendor. Definitely one of the better estate agents I have had dealings with due to the high quality of service from their staff.... Read Full Review
Comments (0)Was this helpful?:
I am currently renting a ...
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1 Star Review
By : 'Sarah'
Services : Letting( As a Tenant )
Rent PCM : £575
Would you recommend ? : No
Postcode : NE25
17 Jun 2014
People found this helpful6
I am currently renting a property managed by this agency. I moved in a month and a half ago. I have never lived in the UK before, so I think that I have been and still being exploited to the maximum. There was a week's delay in my moving in date, which resulted in staying at hotels for almost a... Read Full Review
Comments (0)Was this helpful?:
This estate agents is an ...
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1 Star Review
By : 'Lynsey'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NE28
8 Apr 2014
People found this helpful3
This estate agents is an absolute disgrace. They have no interest in the welfare of their tenants and are interested only in finding ways to keep bonds and insult customers. My partner rented a flat from them in a disgusting state (due to desperation at the time) and proceeded to improve the... Read Full Review
Comments (0)Was this helpful?:
As a property management ...
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1 Star Review
By : 'Coastal'
Services : Property Management
Would you recommend ? : No
Postcode : NE26
8 Oct 2013
People found this helpful6
As a property management company Brannen & Partners are the worst I have ever had to deal with. They show no interest in running & maintaining the property & are only concerned with demanding CASH for their service charges ( whilst not carrying out the relevant services!) The staff are ... Read Full Review
Comments (0)Was this helpful?:
We arranged to rent a ...
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1 Star Review
By : 'Ell1973'
Services : Letting( As a Tenant )
Would you recommend ? : No
3 Sept 2012
People found this helpful4
We arranged to rent a property through them and was a nightmare from start to finish. Thank god they are not managing the property. After arriving to pay the deposit they didn't tell us that we had to pay cash. We then had to go away and find the cash. I asked if we can pay on card for the bond... Read Full Review
Comments (0)Was this helpful?:
When i saw the flat i wanted ...
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2 Star Review
By : 'AD'
Services : Letting( As a Tenant )
Would you recommend ? : No
5 Apr 2012
People found this helpful6
When i saw the flat i wanted was up with Brannen my heart sank. Both me,my sister and dad find their attitude generally unfeeling. I am sure they're following policies and procedures...but i'm sure companies can change trends a certain amount. Checking i'm not wrecking the flat every 6 months is ... Read Full Review
What agent could do to change your mind?
Genuinely care about people who work...pay rent on time and look after the properties! See and act on the different TYPE of tenant and bend the rules if appropriate!!
Comments (1)Was this helpful?:
By : YD
5 May 2017£210 'reference fees' followed by a refusal to communicate. At one point I was told they are too busy to arrange entry to the property. Given 30minutes max to exchange cash/ keys, ask questions...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 5/26/2015, 9:15:55 AM by allAgents
