From the time Andrew came to do the valuation until the sale was completed we could not have asked for better service. We have lived here for nearly thirty years so did not really know what to do or expect. Gemma could not have been more helpful, from recommending a conveyanceing solicitor to... Read Full Review

I just wanted to write to say how much my wife and I appreciated all the help and support we received from Bournes whilst renting one of their managed properties. Stapley Cottage (24 Middle Bourne Lane). It was an extremely stressful time for us and whilst we were only in the property for 7... Read Full Review

I am appalled by their aggressive approach and sharp practise - constantly knocking on my door and telephoning but worst of all pestering my elderly mother who shares our home and is often alone home when my husband and I are at work. Does a foot in the door and virtually forcing your way into a... Read Full Review

Very happy Tenant with Bourne estate agents. Very flexible with last minute viewings also patient and supportive during the whole... Read Full Review

I found Jenna to be very helpful and polite and was always willing to answer questions and queries. She always returned phone calls the same day and was eager to ensure that you were kept up to date with the progress. Kieran was also friendly and helpful as he covered Jenna's holiday and I found... Read Full Review

Overall our experience with Bourne Estate Agents was excellent. Jenna was very helpful and made sure we were kept up to date with everything and was always available to answer our phone calls. Kieran was also very helpful when Jenna was on leave! Our only complaint would be with the referencing... Read Full Review

It's been a pleasure to deal with Bourne as house buyers, and specifically with Gemma who was our point of contact throughout the transaction. Bourne introduced us to a recommended, local mortgage broker and similarly to local solicitors, and having the three parties known to each other was a... Read Full Review

Bourne' were very helpful throughout the viewing and price negation for the purchase of the property. They are very professional and straight forward to deal with. This is the second house I have purchase through them and on both occasions I have been very pleased with the excellent service I have... Read Full Review

Dealings on the whole with Bourne were great, I dealt with Jenna and she was fantastic. She dealt with me from the first phone call to the day we moved in. The move took longer than I think we both expected but this was due to the landlord initially being off and then some work needed doing to the... Read Full Review

We found Bournes via a property alert on Zoopla. The arranged viewing, email and all other correspondence with Jenna were prompt and professional and it was a smooth process throughout. Jenna was professional, knowledgeable and friendly and would highly recommend her and... Read Full Review

All questions were answered quickly and fully. I was kept informed of all progress and never felt that time was being wasted. A highly professional service and I feel Jenna is a major asset to this... Read Full Review

Excellent service throughout the whole process. Queries handled quickly and satisfactorily and very flexible with access when we needed it. All in all a positive... Read Full Review

A proactive and positive experience from start to finish. Good communication at all stages of the process to explain what has happened, what is happening, and what is planned to happen. Actions carried out swiftly and efficiently. Competitive rate offered. Very pleased with the service... Read Full Review

Kieran Lamb managed the re-letting of our property; the day to day handling of this was taken care of by Jenna Yates. Jenna carried out an outstanding job, sourcing prospective tenants, keeping us informed of viewings, and identifying suitable tenants to match our criteria. Jenna liaised with the ... Read Full Review

Bourne Estate Agents provided an excellent service, and went above and beyond their duty to ensure the house was sold in a smooth and diligent manner. One thing that makes them stand out among the rest is the personal touch. They really want the best outcome for all parties, rather than looking out ... Read Full Review

My experience with Bourne Estate Agents and Jenna Yates in particular was a positive one from the start as once I had contacted the agency she returned my calls and identified suitable properties in the area we were looking for, with an added difficulty of having two cats. The entire transaction... Read Full Review

Excellent service and very clear communication. They made the whole process as smooth as possible and Jenna was very prompt in responding to my calls and emails. Very impressed with the service I have... Read Full Review

Bourne made the relocation experience a very easy one. The staff were very professional, provided the ideal property for my needs and processed all of the paperwork very efficiently achieving keys from the landlord within 1 week. Thank... Read Full Review

Excellent and friendly service. All given details about the property very specific, clear communication. Always helpful whenever called. Very efefficient. Thanks... Read Full Review

I asked Bournes to let my property for me. Kieran and Jenna both set to work immediately and had a shortlist of 3 potential tenants in no time at all. They recommended a couple following full tenant surveys. Excellent. Damian did all the paperwork admin in detail and promptly. Overall the... Read Full Review