Bourne Estate Agents

Absolutely speechless at the level of unprofessionalism. If they weren't so rude, incompetent and arrogant I'd say they act like sharks. But this is too much of a compliment. I've never known a company and its staff to act so appallingly. I visited the office a few times and each ... Read Full Review

Unethical and I highly question the integrity of their conduct. A bunch of children who don't ever seem to know what they're doing. They draw close to the line with how they do business and seem rather willing to tell quite significant lies and manipulate people. Filthy business to be ... Read Full Review

We appointed this agent and met with the manager Andy Gearing who made a wonderful presentation about the high achievements and great marketing, open days , drone photography, results, dedication. All pie in the sky. Against our better judgment we took him at his word In 4 weeks we had 5 viewers ... Read Full Review

We've hired them as our rental property managers and they will always side with the tenants. The tenants constantly misused and broke things in our house and Bourne Estate agents blamed us for it. In addition, Bourne's contractors are +25% more than local contractors. This cost is ... Read Full Review

thanks for the work guys. was pleased with my purchase. the guys (especially david) went above and beyond. chasing solicitors is a nightmare but takes alot of the stress out when the agents are helpful enough and can engage for you which these guys did. would use again for ... Read Full Review

Great service by Tom, Jim and David, where all my questions were answered and any issues were quickly chased with the seller. I would recommend Bourne Estate Agents in ... Read Full Review

Seemed nice and helpful at first but turned out to be very slow to replying when it came to faults with the the house. Getting the deposit back has been a nightmare and they are very bad at ... Read Full Review

Made it very clear throughout the tenancy that their own concern was making sure the landlord got his money, rather than addressing any of the issues we had. Due to the landlord refusing to replace a broken boiler throughout our tenancy, costing us thousands of pounds on top of our energy costs, ... Read Full Review

As a buyer I have never been able to view a single property through Borne whether Woking office or Guildford office. The staff always have some excuse for not showing the property. Once, only once, I manged to secure a viewing a week in advance, on the day they cancelled on me the last minute. When ... Read Full Review

Very unprofessional, and they do not take responsibility.. they like to wash their hands of responsibility. The agents did not professionally handle the keys to the property and a set of keys were lost/misplaced. They do not wish to accept responsibility and pay for new locks. They do not have a ... Read Full Review

I have recently rented a property with Bourne and had the pleasure of being looked after during the process by Molly Calder in Lettings. From start to finish, Molly was tip top with efficiency and helpfulness - would highly recommend her and the team at Bourne. Thankyou Molly ... Read Full Review

We had a buyer and I had an onward purchase set to complete in December. Our buyer wanted to complete in September. The agent said they would not tell the buyer that my completion date was not until December so as not to frighten her off. I thought this was unprofessional and could put her in an ... Read Full Review

I liked these agents from the first meeting until completion day. They made what was always going to be a difficult and stressful sale less complicated and painful. I was always kept up to date on what was happening and they were always at the end of the phone when I felt out of my depth. They are ... Read Full Review

I have been dealing with Phoebe at Bourne for the last few months in the sale of my father's house after he passed away. I cannot praise her high enough for all her help with everything. She has gone above and beyond and been a godsend even with the solicitors. She has kept me informed every ... Read Full Review

Jon Bright was excellent, he kept me updated with all aspects of the sale of my property. Professional whilst being friendly Only Jon and Marc did viewings and always gave constructive feed back. I would recommend Bourne if you want a great ... Read Full Review

Great work by Rob (and colleagues) with both our house sale and purchase. Quick responses and helpful team. A bit of humour helped things along during the process ... Read Full Review

Flexible, prompt and efficient. The Alton team looked after me well as a landlord and I felt in safe ... Read Full Review

I just wanted to write that I had such a hard time finding a property a lot of estate agents where unhelpful and quite rude to me. Until I came across Bourne estate agents the 2 lady's who help me find a property where the nicest people ever and went the extra mile to help me and I am so ... Read Full Review

Worst estate agents I've ever used. Terrible communication, when it came to the end of our tenancy they tried charging us for damages to the property that already there when we moved in, and stated in the check in report. We used a cleaner recommended by them which apparently wasn't up ... Read Full Review

I used Bourne's to purchase my first property and was delighted at the communication and process - Ross in particular was brilliant, communicative and level-headed through a mildly stressful and lengthy purchase in the middle of a pandemic. Excellent estate agents, highly ... Read Full Review