By : 'Sue' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : WA5
25 Sept 2013
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Very unproffesional company the office in Sankey Street reflects this when you go in scruffy, dirty definatly not welcoming. Wished i had never taken on the let. Larraine always seemed to be out the back having a fag and alway stank of cigarette smoke never called you back or passed on messages to ... Read Full Review
Services : Letting( As a Tenant )Date: 25th Sep 2013
Very unproffesional company the office in Sankey Street reflects this when you go in scruffy, dirty definatly not welcoming. Wished i had never taken on the let. Larraine always seemed to be out the back having a fag and alway stank of cigarette smoke never called you back or passed on messages to the landlord regards problems with the property when first moving in thank god i got to deal directly with the landlord he was lovely dont know why he put his properties up with them and think hes now removed them. She was rude spoke over you and too many other things that would take me hours to put on here. I moved out of the property in March 2013 the above review has no reflection on the owner/landlord or the property.
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By : 'Unhappy' Services : Letting( Property Management ) Would you recommend ? : No Postcode : WA7
10 Jun 2013
People found this helpful0
If I had read the reviews on your site before signing a contract with Blackbear Lettings, I would not have gone ahead. If you leave a message, they do not call back. You have to be constantly chasing them during any marketing to make sure they arrange viewings etc. At one checkout, the tenant left ... Read Full Review
Services : Letting( Property Management )Date: 10th Jun 2013
If I had read the reviews on your site before signing a contract with Blackbear Lettings, I would not have gone ahead. If you leave a message, they do not call back. You have to be constantly chasing them during any marketing to make sure they arrange viewings etc. At one checkout, the tenant left the heating on and Blackbear did not even check. This was left on for months whilst they wasted time trying to get another tenant resulting in a very large utility bill which they refused to take responsibility for. They did not communicate to the landlord any of the damage that was done by the tenant and did not send him any photo so that it was only discovered two tenants later when changing over to a new agent! They lost the keys and when I rang to enquire about them, they were rude and abrupt. When I said that their customer service was bad, they said "you are not a customer any more" and they threw the phone down.Terrible service and terrible customer service. Do not use this agent - they may be cheap but their service is cheap too and you will regret it.
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Awards won by Black Bear Lettings, Warrington WA1 1SB