Just an awful experience! Continuously talking to us in a raised voice dismissing everything we said, talking over us and very very bad manners - how do people like this get jobs? I'd be embarrassed as an employer! Zero customer service! Quite frankly she didn't care at... Read Full Review

I have used Black Katz for the last 10 years. they are professional, courteous and proactive. They keep me updated and their charges are... Read Full Review

Professional performance in a somewhat less active marketplace Dealt with paperwork with usual efficiency Good quality and reliable tenants always... Read Full Review

Arrogant, "*" and "*". Three words that perfectly sum up my experience with Black Katz. Alarm bells should have been ringing from the start when on our first visit, an estate agent called George had the temerity to say he couldn't be bothered to take us to view a prospective... Read Full Review

They initially told us one fee and then increased it just before the signing. They did not tell the truth to our tenants. I will never ever use them... Read Full Review

We got a very good first impression of Blackkatz and without a doubt we did pay the first deposit, After that the hell on earth started, the price went up, we where given a contract that did included fees we never been told, The administration Lady was the absolutely worst, she did harass us,... Read Full Review

Blackkatz are TERRIBLE, avoid them at all costs. They are very unhelpful, unfair and totally unprofessional. Save yourself and avoid using blackkatz. There raised our rent 2 weeks before we moved back in in september (after being away in summer) meaning that we had no time to find anywhere cheaper... Read Full Review

Dealing with BlackKatz was a pleasure, I was looking for a place to rent for weeks and when I called them they showed me one flat and... bingo! The agent (Marc) had real knowledge of the Camden area, he drove me around and gave me the full tour! I would definitely recommend them to... Read Full Review

They helped us through the process and weren't pushy at all. Jordan even went into work on his day off to help us get the offer through. Cheers... Read Full Review

Black Katz are by far one of the most shambolic businesses I have come across. Having rented from them for a year I can safely say to anyone that they should run a mile in the opposite direction before considering renting through them. Myself and my flat mate are currently chasing for our deposit ... Read Full Review

Black Katz are simply the worst estate agents I have ever come across. Whilst they were attentive and friendly in showing us properties once the contract was signed we could never get hold of anyone. we had no electricity for 4 days and they wouldnt put us in contact with the landlord or help in... Read Full Review

I recently rented a flat from Black Katz, and I must say that the agent was awesome, George was attentive, helpful and a credit to the organisation. Once everything was signed however and I was handed over to the management team the problems started. The main issue is one of communication, if you ... Read Full Review

Black Katz were a pleasure to work with - really friendly and positive - they gave us the heads up on a flat before it went on the market and negotiated a great rent for us that we are really happy with. Lauren and Caley in paticular were extremely helpful - a real change from other estate agents ... Read Full Review

This estate agents was fantastic, could not have been more helpful from the word go. After emailing them one evening along with several other estate agents, they were the first to call in the morning and the person calling (George) was so helpful, I turned down the offers of help from other estate... Read Full Review

John was an excellent estate agent - he got us a viewing at a flat that matched our exact requirements within a few hours of it coming on the market, and we put down a deposit on the day. Everyone at Black Katz was incredibly helpful, and explained the ins and outs of the process clearly. Their... Read Full Review

Although Black Katz were great for finding us flats to view, it was when a flat had been chosen that problems started to arrise. When we first started searching with them, we gave them the date range that we were able to move within. Each property that we were shown was within this range and as... Read Full Review

Very helpful whilst I was looking for a property. Unlike many other agencies keep a record of who you are and what you are looking for. Professional and... Read Full Review

Caley was able to find us two flats over the past two years, therefore I decided to ask him for help again for our current search. He has always been very kind and helpful and did his job with dedication and passion. Our search wasn't easy, however he understood from the very beginning what our... Read Full Review

Genuinely helpful and professional agency. I didn't know Black Katz were as well established as they are. Everyone was polite, friendly, and helpful - and very patient, as my demands were optimistic for my budget. James showed me a long list of properties and never gave any pressure to choose one ... Read Full Review

I dealt with John Curry. Good things are those made easy, simple and fast and that's the way everything went with John. 1st property I saw, I liked it and 20min later I was signing a pre-agreement. I would highly recommend him (the agency) to anyone who is looking for a... Read Full Review