I’ve been living in this house for a while and by the time my second child was born, the health visitor noticed a mould and I did also, reported it and after a while a company they work with (LPC) came by. At first they assumed it was a leakage, but claimed to have checked and it just... Read Full Review

Honestly, one of the worst agencies, and people who work there… Landlord is making stuff up and creating excuses not to do his job, deducting money from deposit for nothing. Agent Richard… no words at all lost cause, when he needs you always will get in touch, when you need... Read Full Review

Mean and unhelpful. Replies only when they need something from you, but never when you do.. Promises to give your deposit back but never does.. Awful estate... Read Full Review

This was an important life move for my partner and myself and from the beginning Jon was helpful, inspired confidence and was accommodating to our needs including seeing our apartment earlier than we planned. Jon was always available by phone and email and within minutes all receipts and documents... Read Full Review

Horrible agency. I have been living in one of their properties for nearly three years and a half. During all this period we have been investing lots of our own money to make this place cosy, clean and comfortable. We definitely left the space in much better conditions than it was when we... Read Full Review

This agency is the worst I ever dealt with. Unprofessional , do not care about tenants, after contract is signed. Always hiding behind invisible landlord. On the end of tenancy we did not receive full amount of deposit as ladlord decided to clean garden using our money, even though flat was rented... Read Full Review

Incredibly pushy. Made to feel like I was doing them a favour and there time was more valuable than my own. Also incorrect about potential fees, with hidden new fees arising as we viewed the property. Deeply untrustworthy, I would not recommend to... Read Full Review

Really good agents, best I have dealt with in London. Very quick and sorting out issues, even outside of office hours. Would definitely recommend... Read Full Review

Defiantly the easiest and most pleasant agent I have ever used. Jon was always available and on hand to answer any questions and I'm really happy with my new home. Many thanks... Read Full Review

Jon was always easy to reach on the phone at any time, he was understanding and helpful with the process of becoming tenants of our Hampstead... Read Full Review

I have been a tenant in a property through Berns & co since July 2013 and have never had an issue with requests/queries and there has always been someone on the end of the line whenever needed. I have called Jon on numerous occasions when I have not been able to get directly in contact with... Read Full Review

I did enjoy dealing with Berns & Co. What instantly struck me when we first spoke was their friendly and tactful approach tailored to address the client's requirements, and they kept up to this standard further down the line. They were pragmatic at the stage of “box-ticking”... Read Full Review

I found Berns & Co to be very honest and upfront during my interaction with them. They offered a place near King's Cross at a very reasonable rate, which initially made me a little suspicious. I had contacted other agencies earlier through Zoopla, but they never seemed to have the deals they... Read Full Review

The guys at Berns & Co were nothing short of amazing to us. They helped us with everything, didn't create problems like many other real estate agents do, and generally looked (and are still looking) after us. They are fair and truthful, which is the best you can ask for. Don't hesitate working... Read Full Review

Students watch your backs, Richard and colleagues are not following legal process and keeping your deposits. This is a classic dirty little place with two weasels working there. I have contacted the... Read Full Review

Jon has been my best property agent eve. He helped me in my room studio and them with my 1 room flat It's been a pleasure to working with you Jon! Thank you for... Read Full Review

I can't say enough about Bern's and Co. Richard and Jon have always gone out of their way to be helpful and professional. We've lived in the same property for twelve years and never had any problems at all that weren't addressed immediately. We were also lucky that the Landlady and maintenance... Read Full Review

three years ago when i was looking for a two bedroom flat, i visited berns & co. Mr Richard was very helpful and polite. He helped me through all the process and whenever i needed help i would call him and he would try his best to sort it out. thank you Mr Richard. i would definitely... Read Full Review

Terrible service, promised a lot and never delivered anything. Worst customer service you can get. Very unhelpful resolving issues and always hiding behind "the landlord". I would advise not to deal with them and request everything is there before the deposit is... Read Full Review

Jon was very good with his communication, clear with his statements about the flat, established solid trust and ensured that he was flexible to help the tenant understand the... Read Full Review