Berkley Estate & Letting Agents

Not worth 1 Star ! Awful experience. The worst customer service ever. Don't answer the phone, never reply to e-mails. Very Dodgy... Dealt with a Mrs.Bateman, very poor at her job and obviously couldn't care less. Shockingly Bad, steer well clear of this ... Read Full Review

BEWARE ALL RENTAL TENANTS!! Vacated a house after 5 years, left in perfectly good order, house was sold on in the exact condition we left it. When we requested return of our deposit kept getting excuses for the delay, they then fabricated invoices for work they claimed was needed and kept our ... Read Full Review

Scammers would not recommend to use that agent as they very unprofessional! Booked a viewing to view a property that was for sale, half an hour before viewing had a phone call saying that landlord increased price by 40k from what it was advertised for… next week same house was up for ... Read Full Review

Avoid at all cost! Berkeley’s are the worst letting agents I have ever had the displeasure of dealing with. They are rude and there communication is diabolical. So glad I don’t have to deal with them ever again now I have moved home. The staff at the barrow office are the worst ... Read Full Review

I feel sorry for anyone selling property through this agent as they book viewings then claim there was no viewing booked. They take all your person information which seems to be their main goal & no one answers the sales team phone. If a cash buyer like me can be messed around & ... Read Full Review

We bought the house through them in 2018 during that time they were slow to respond to communications during the conveyancing period often not responding for days. Arranging a viewing involved weeks of delays We thought we would give them another go when selling, no ... Read Full Review

Horrible service. Negligent. Terrible communication. 1) did not respond to my initial report of the problem(18/1/21) via emails. They have a duty to reply promptly esp in emergency situations such as heat or hot water. They were very prompt to reply to my query when it came to Increasing my ... Read Full Review

Never answer the phone, tell you one thing about booking viewings after such and such day and the next thing you know the house is sold!. I'm sure there is some bribery going on...would avoid at all cost. If there was a house for sale and I saw Berkeley's as the estate agent, I would ... Read Full Review

I wish I could leave one star. Rude, ignorant, dare I say stupid staff. Takes months to get a response and then they make up nonsense to try and get money out of you. Disgrace - LEAVE WELL ... Read Full Review

I had a great experience from start to finish with Berkley. Paige was extremely helpful, I had never rented before and she took the time to explain the process and made sure I was happy and comfortable with everything. She was very professional but her bright personality made me feel like I was ... Read Full Review

Both my boyfriend and I have enjoyed renting from Berkley Lettings. They have been organised, helpful and attentive. When we needed maintenance sorting, we were taken seriously and someone would come out within a short space of time to take care of our issue. The workmen hired through the Berkley ... Read Full Review

Do not ever deal with these guys they will chase you constantly but not respond to any questions Shocking standard of service really don't want to deal with them ever ... Read Full Review

The worst customer service we have ever received. The service we received was poor in a number of fundamental respects including not undertaking explicit requests, lack of sales progress information, omission of buyers intention to renegotiate post survey, no support in renegotiation and constant ... Read Full Review

Do not usually bother with reviewing but honestly one the most dreadful service providers I have ever come across. After coming to an agreement for one of their properties they were letting, they stalled me for up to a week as they were apparently 'waiting for comfirmation from the landlord'. ... Read Full Review

I have had an amazing experience with berkley estate and letting agent. Alec, Cara and Liam have all been helpful and swift when it comes to dealing with any enquiries I make. Would recommend to anyone looking ... Read Full Review

After talking to many estate agents in Leicester, Berkley Estate Agents were the most friendly and helpful. Right from the viewing, they have been on hand to answer and questions or deal with any issues we have had. 2 months in and we have not had any ... Read Full Review

Berkley Estate & Letting Agents were very helpful in finding us a place. The best estate agents we've dealt with. Very professional and yet easy to talk to. Got back to us about every query we had. Would ... Read Full Review

Unprofessional sales team , just looking to max their commission when they say the property is off the market they are still showing clients and will take a higher offer knowing you have committed and incurred costs with surveys, solicitors and fixing fees from mortgage providers......... do not ... Read Full Review

I have had the misfortune to use berkleys as a landlord and as a potential investment buyer...... Completely useless on both counts. Students , landlords , sellers avoid, use more knowledgable and professional services of others like keywest next door or First4lettings; excellent ... Read Full Review

I am a student and I was renting a house with berkley this year with 3 other students. Upon receiving our deposit back we were informed they would be charging us a ridiculous amount for damages we did not inflict. They tried to charge is for things that did not belong to the house like the internet ... Read Full Review