Today i've received fantastic advice/service from Davide Caruso who explained to me about all the options in depth related to my current mortgage situation and the best path I should take. I've learned alot in just about an hour and saved me hours of researching alone. Highly recommend ... Read Full Review

As letting agents this company is the asbolute worst. 1. Each aspect of your account will be dealt with by a completely different person. So the person dealing with your certifications will not be the same person that deals with your tenants and this person will not be same person who monitors... Read Full Review

I called the company (Barnard Marcus) to inform them that before selling the flat we have to resolve some issues with the owner, I have spoken with the manager in Croydon and he was so unrespectful, he laughed on me and he told me that they have the keys so they can sell it. This is unacceptable,... Read Full Review

What a shame I have to even give one star. AVOID at all costs. Badly managed from day 1. Poor communication. Poor sales ability. Poor attitude. Contract expired on Tuesday and they still won't take down the ad on rightmove so we can proceed with another agent. Inept is the best way to... Read Full Review

Absolutely awful. They were the estate agent I purchased a property through so had no choice but to interact with them. As a first time buyer they will use every scare tactic in the books and bully you into doing things they want. They said the seller wouldn't accept my offer if I didn't use... Read Full Review

Very bad service. They agreed to let our property based on a tailored made set of terms and conditions as our request was only for a finding fee for tenants. Once they found the tenants, they told us that they were not going to comply with the terms they signed and only if we signed a new set of... Read Full Review

I was very disappointed with the service and client liason from the letting team. They appeared not to have training on how to relate to clients and seemed inexperienced. I always had to call for updates on the situation and was passed from one person to another. There was adequate time to find... Read Full Review

I've been seriously impressed with Ellen, she's attentive and makes you feel important even though you're one of many! When we moved into our property it had been recently renovated and Ellen helped us and the landlord ensure the property was completed to a standard everyone was happy with. She... Read Full Review

I let my Croydon property through Barnard Marcus. They messed up everything. They kept sending arrears letters to my tenants when they weren't in arrears. They wrote to the council giving wrong tenancy start dates and messing up my tenants council tax bill. They forgot to send rent increase letters ... Read Full Review

After a viewing, I submitted an offer which was not responded to. After chasing the agent continuously to progress my offer, there was so much let down through the agent not contacting me as promised, and giving me very little information/updates. In the end, the property was no longer available,... Read Full Review

We had a really awful experience with Barnard Marcus, they are just thieves!!! Ridiculous hidden fees, we had to pay over £500 in fees and a double deposit before even moving in, they will try and squeeze you for every penny you have got and provide the worst service ever, they have an attitude of ... Read Full Review

I moved into a 2 bedroom apartment with my name on the tenancy, my wife was out of the country at the time. A week after moving in I went to notify Barnard and Marcus that when my wife returns she will be living with me. I also for a letter to have it in writing. The agent completely messed up,... Read Full Review

Fantastic service from day 1 , really friendly bunch not the typical estate agent would recommend them all day long good selection of houses and offered good mortgage advice too better than the... Read Full Review