The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

5/5, 89 Reviews
100% Recommended
96% letting valuation accuracy
99% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 96% | 99.00% | £395 | £2,100 |
Allen Residential
The Nib, Priory Health Park, Glastonbury Road, Wells, Somerset
BA5 1XJ
01749 672 678






By : 'Tonicha'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BA5
Myself and my partner have been looking for our first rented property for a few months now. Stuarts residential has been so brilliant with us. They were patient whilst we made a decision, they didn’t rush us and were brilliant when we made a decision. They gave us plenty of resources. We... Read Full Review
By : 'Damian'
Services : Letting( As a Tenant )
Rent PCM : £545
Would you recommend ? : Yes
Postcode : BA6
Excellent service. Very friendly and helpful made the whole process very straightforward. Would definitely recommend anyone to use Stuart's Residential... Read Full Review

By : 'Vanya'
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : BS27
Everything was perfect, thanks. We are very happy with the house and all the services that you had provided to... Read Full Review

By : 'Rebecca'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BS2
Dependable, effective and knowledgeable - Stuarts have managed my properties for years. With the increasing legislative framework surrounding property lettings, it has become really important to find a letting agent that you can trust to give you down to earth and relevant advice. Stuart has... Read Full Review
By : 'Nick'
Services : Letting( As a Owner )
Rent PCM : £400
Would you recommend ? : Yes
Postcode : BA4
Stuart has managed my property for the best part of a decade, whilst ive been overseas. He's always been trustworthy and comes back to me. The quality / tenure of tenants has always been good too. Highly... Read Full Review

By : 'Anne'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BA6
A very professional team providing a reliable and quick service . . . . . . . . .... Read Full Review

By : 'Clive'
Services : Letting( As a Owner )
Rent PCM : £675
Would you recommend ? : Yes
Postcode : BA16
Good service from all at Stuarts Residential. Kept informed thought out the whole process and a tenant fond quickly. Would... Read Full Review
By : 'Nigel'
Services : Letting( As a Owner )
Rent PCM : £995
Would you recommend ? : Yes
Postcode : BA3
Stuart and crew helped us to find a tenant at a time when we needed to act quickly. They were very effective in all aspects of the find, contract, and move in process. Would definitely use them again, thank... Read Full Review
By : 'Gareth'
Services : Letting( As a Tenant )
Rent PCM : £450
Would you recommend ? : Yes
Postcode : BA6
I’ve always found Stuart’s to be really helpful and friendly and understanding. Was with them for two and a half years and it was always a positive experience with lovely staff and I was a happy tenant! Thank you all!... Read Full Review
By : 'Kimberley'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BA4
Superb, efficient and friendly team at Stuarts Residential. They went out of their way to get our quick move sorted in time, even answering to our queries out of office hours! Thanks a... Read Full Review


By : 'Gregory'
Services : Letting( As a Tenant )
Rent PCM : £2100
Would you recommend ? : Yes
Postcode : TA5
Stuart and his team have been an absolute pleasure to deal with. We quickly found a perfect property for my family to rent and the Stuart's team went out of their way to ensure that we secured it. Information was requested and dealt with quickly and efficiently and any queries were addressed ... Read Full Review
In line with market fees and based on the service received worth every penny.

By : 'Beth'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TA11
I have had nothing but positive dealings with Stuart's Redsidential. I always find them to be very responsive and friendly. Nothing is too much trouble and I will continue to both use and recommend them as... Read Full Review
Very reasonable

By : 'Adèle'
Services : Letting( As a Owner )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : BA16
I am really pleased with the service that Stuart's provides. Lois is efficient, organised, assertive and knowledgeable. It was very reassuring working with Lois on a problem with the boiler in my flat. Lois arranged for a plumber to visit the property and address the problem within a very... Read Full Review
Good, I find them very reasonable.
By : 'SBC'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TA6
After being let down by our previous agents, Stuarts Residential took over the property. From day one the service has been excellent. I've found the staff very knowledgeable, friendly and efficient. I couldn't recommend them all highly... Read Full Review

By : 'Casian'
Services : Letting( As a Tenant )
Rent PCM : £535
Would you recommend ? : Yes
Postcode : BA6
It was a nice experience, very helpful all the time, quickly and correct , help me to get all my... Read Full Review
Fair
By : 'Keith'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BA16
I have found all staff members to be courteous, polite and efficient at all times. The fees charged are very... Read Full Review
I have found fees to be very reasonable.

By : 'Ryan'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BA4
fantastic communication through out my letting process, nothing is ever a problem or issue, stuart,lydia & lois great team. thankyou for your... Read Full Review
By : 'Pete'
Services : Letting( As a Tenant )
Rent PCM : £825
Would you recommend ? : Yes
Postcode : BA6
During my two years renting through Stuart's residential I have had cause to meet and have dealings with all the team. On every occasion I have always felt that the team were not only highly professional but showed a genuine interest in my individual needs. All round an excellent... Read Full Review
Very fair
By : 'Melanie'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BA5
I have recently become a tenant in a property that was let through Stuarts Residential, the whole process from arranging the viewing to moving into the property was seamless. The team there were always highly professional, friendly & happy to answer any queries. I would highly recommend them... Read Full Review
Good

By : 'Gerry'
Services : Letting( As a Tenant )
Rent PCM : £990
Would you recommend ? : Yes
Postcode : BA16
We were looking to return to the UK after being 14 years overseas. The team at Stuarts helped us with a smooth transition especially as we had to coordinate things from Miami. Every member of the team were attentive and prompt. Offering solutions and working beyond normal hours to help us. Thank... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
We are committed to providing a professional service to all our clients and customers. If things go wrong, we need you to tell us about them. This will help us to improve our service going forward and resolve issues as soon as possible.
If you have a complaint, please put this in writing (letter or e-mail) to us. We will then acknowledge and respond in line with the timescales and stages set out below.
Stage 1 – Your Complaint
Please put your complaint in writing either by letter or e-mail and address it to Stuart Nash – Managing Director. Please include as much detail as possible, including dates, names of any members of you dealt with, and where you can enclose\/attach any supporting evidence.
The Nib, Priory Health Park, Glastonbury Road, Wells, BA5 1XJ
stuart.nash@stuartsresidential.com
Stage 2 – Our Acknowledgement
Timescale: Within 3 working days of receiving your complaint
Your Complaint will be acknowledged, and we will start our in-house complaints process.
Stage 3 – Our Investigation
Timescale: Within 15 working days of receiving your complaint
Your complaint will be investigated, and Stuart Nash will provide a formal written response addressing your specific complaints and proposing resolutions where appropriate
Stage 4 – Final Viewpoint
Timescale: Within 15 working days of receiving your request for a further review.
If you remain dissatisfied, you should contact us again and we will conduct a separate review to take place by Stuart Nash. This will outline our final viewpoint on the matter.
Stage 5 – The Property Ombudsman
Timescale: You must refer your complaint to the Ombudsman within 12 months of receiving our final viewpoint letter
If our final viewpoint letter does not resolve matters (or more that 8 weeks has elapsed since the complaint was first made) you can request and independent review from the Property Ombudsman without charge.
The Property Ombudsman, Milford House, 43-55 Milford Street, Salisbury, SP1 2BP
01722 333 306
admin@tpos.co.uk
www.tpos.co.uk
If we have not addressed your complaints within eight weeks, you can refer your complaint to the Ombudsman. No charge will be made for any complaint we handle.
Last updated at 6/9/2025, 10:24:25 AM by allAgents