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1/5, 1 Reviews
0% Recommended
0% sales valuation accuracy
0% letting valuation accuracy
0% sales fee satisfaction
0% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
| Lettings | 0% | 0% | £0 | £0 |
Allen Estates
53 Newland Street, Witham, Essex
CM8 2BD
01376 521522




By : 'Disgruntled'
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : CM8
Unprofessional company who seem to pass blame back and forth for their miscomings. They are extremely rude and treat customers as if they are idiots.... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
1. Should a member of the Public decide to put in a complaint in writing to Allen Estates on either Residential Sales or Lettings they should address it in the first instance to the relevant office manager, the office manager – without fail must respond within 7 days, even if it is only an initial courtesy letter advising the member of public that you are investigating the matter and will communicate with them again within 14 days of the date of this letter.
2. Should a member of the Public not be satisfied with the response from the relevant office manager, the matter should be referred to: Residential Sales - Russell Davis and Residential Lettings – Robert Allen. They should review the information to hand and write a letter accordingly.
3: Should a member of Public not be satisfied with their response they should write in once again for the attention of the Company Director – M. Allen at our Witham address. Mr Allen will then respond within 3 days, acknowledging receipt of letter and then within 21 days of this initial letter, after he has carried out his own investigations.
4: Should a member of Public not be satisfied with Mr Allen’s response then it would be Mr Allen’s recommendation that they now go to direct to the Ombudsman for an independent opinion.
Last updated at 10/8/2019, 2:55:53 AM by allAgents