The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

2.4/5, 85 Reviews
39% Recommended
45% sales valuation accuracy
78% letting valuation accuracy
55% sales fee satisfaction
58% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 45% | 55.00000000000001% | £0 | £0 |
| Lettings | 78% | 57.99999999999999% | £300 | £2,800 |
Adams Estates
66 Christchurch Road, Reading, Berkshire
RG2 7AZ
01189 351616

By : 'Students'
Services : Letting( As a Tenant )
Rent PCM : £2250
Would you recommend ? : No
Postcode : RG6
If 0 stars were an option, that’d be what I’d give - these guys are useless to put it bluntly. Be prepared to be ignored for months for basic maintenance issues. Ali might come around and gaslight you that your bin being near the wall is causing the entire wall to be damp. Also... Read Full Review
By : 'Anonymous'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG6
Terrible estates agents, avoid using this company AT ALL COSTS!! I have had numerous issues since renting a property under Adams Estates and there staff have been extremely unhelpful every single time. Not only was it impossible to get them to reply to me when I tried to contact them about issues... Read Full Review

By : 'Unknown'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG2
Worst estate agent ever. If you are a student looking for a house these people are the worse people to go to. Instead of helping people with certain situations they add more stress instead. Andrea Hames being one of... Read Full Review
By : aurora james
29 Apr 2024Adams estate is so bad, they are not considerate especially ANDREA HAMES! if you are not from the UK they will make you pay in advance even though reading student come from different places in the...
By : 'Marc'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG1
Luke Scott from Adams Estates as well as Talia Sandberg-Block were excellent. I assisted my daughter in securing a property to rent in Reading and both Luke and Talia were nothing short of superb to deal with. Highly recommend this agency as a result of these two... Read Full Review

By : 'Saqib'
Services : Letting( As a Tenant )
Rent PCM : £2400
Would you recommend ? : No
Postcode : RG6
I am so surprised with all these negativity around Adams Estates and their attitude etc. I have not one not two but three of my family members gotten houses from them and the way they have dealt has nothing below exceptional. They have been friendly, nice, cooperative what else do we need as... Read Full Review
By : 'Alex'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG1
Our house is covered in differential movement cracks all across the ground floor. 4 out of the 6 bedrooms have high levels of damp and mould build up. The estate agents themselves are frequently making mistakes in their emails, and then are never in past lunch time if you want to get a hold of... Read Full Review
By : 'Sumaiyah'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG6
The house we rented was mouldy, dirty, full of previous tenants rubbish, maggots in the carpet, broken doors, broken bannisters, broken blinds, broken cupboards. We couldn't move in for a week and when we did it was still filthy. (We were reimbursed this week's rent which felt helpful... Read Full Review

By : 'Fay'
Services : Letting( As a Tenant )
Rent PCM : £2700
Would you recommend ? : No
Postcode : RG1
Estate agency from Hell, If I can rate it below 0 star I would. This agency is Only interested in money by taking advantage on vulnerable students that just start in life. My daughter and her students friends were pushed to sign the contract in Adam’s estate agent’s office... Read Full Review
By : 'Gabriele'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG1
Unfortunately our experience with this estate agent has been really negative. While the landlord has always tried to help us with our issues, we can't say the same about Adams. The WIFI has not been working for several weeks and no-one has come to fix it or even contacted... Read Full Review
By : 'Imm'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : RG6
They are rude to people's mums. And are incapable. They don't appear to have watches. We are not happy with our experience so far.... Read Full Review


By : 'Sam'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG31
Very poor service . Staff are extremely rude ! accused us of blocking a drain and tried to evict us while their own contractor is the one who actually caused the issue . Whilst this was proved to be a fault of their own they did not even have the decency to apologise for their error . I would... Read Full Review
By : 'George'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG1
These estate agents will do the bare minimum and have you living in hazardous conditions. Please AVOID if you are a student - Only perform maintenance when it suits them e.g a house viewing. Never for the benefit of the tenants. They will steal your deposit by contriving with the landlord on the... Read Full Review
By : 'Murat'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG1
When we saw the flat and decided to rent the price go up £100 suprisingly, i and my wife spent a day for nothing. They are all... Read Full Review
By : 'Ben'
Services : Letting( As a Tenant )
Rent PCM : £530
Would you recommend ? : No
Postcode : RG1
Do not even think about approaching Adams to rent as a student. Absolute rats. Will not care about you at all- they only care about themselves and how much money they can steal from your deposit. 5 months after leaving the ** and I am still waiting for my full deposit back. They tried to steal as... Read Full Review

By : 'Rhoki'
Services : Property Management
Sold price : £1200
Would you recommend ? : No
Postcode : RG6
Very unprofessional agency. Some little bloke called Tazz was just talking rubbish on and on without a care about my dispute requirements. For some strange reason he had a pungent spice odour that followed him around. These people have a simple policy. "We got your money stop bothering... Read Full Review
By : '0090'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG1
Since our first day with Adams we had problems with almost every step of the renting process. They were very quick taking the reservation fee. The member of staff who was dealing with our tenancy agreement was extremely rude and incompetent. They tried to push an inventory which was done... Read Full Review

By : 'Make'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG1
I have been chasing up the dispute of my deposit since they took more than half of my deposit, one of them said it normally takes 3 MONTHS for the dispute resolution bearing in mind I left the house July, received the deposit August and around January after multiple attempts of trying to get even... Read Full Review
Bad.
By : 'Sam'
Services : Letting( As a Tenant )
Rent PCM : £400
Would you recommend ? : No
Postcode : RG6
Would NEVER recommend to use Adams as an Estate Agent. I thought Space were pretty bad but Adams makes Space look incredible. It has been 30 days since we have left the property with no word on the final amount to be deducted from our security deposit. Each time I have chased them up (yes have to... Read Full Review
What do the fees actually pay for? It certainly isn't for their customer service, as that is definitely non-existent.
By : Marion Mayger
11 Aug 2018Same story here, my Daughter moved out end of June and still no deposit back - her room was fine as I have photos to prove, and although they say there will be deductions due to another tenant it is...
By : 'Estelle'
Services : Letting( As a Tenant )
Rent PCM : £475
Would you recommend ? : No
Postcode : RG6
I have been to several estate agents in my life and I have to say me and my flatmates have never experienced such horrific service (if you can even dare to call that a service). If you want a low grade flat with agents who do not give a crap about you then go for them. They have never taken into... Read Full Review
Ridiculously expensive for the price

By : 'American'
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : No
Postcode : RG1
Caine was a very nice guy and he seemed very knowledgeable. He showed me two properties and was prompt with all communications. My wife and I moved over from the states and were not very familiar with the UK rental process so I made the mistake of not asking about fees. The one negative thing I... Read Full Review
The fees from Adams were the worst of anywhere that we saw and it wasn't close.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.