The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

2.4/5, 85 Reviews
39% Recommended
45% sales valuation accuracy
78% letting valuation accuracy
55% sales fee satisfaction
58% letting fee satisfaction
By : '0090'
Services :
Would you recommend ? : No
Postcode : RG1
Since our first day with Adams we had problems with almost every step of the renting process. They were very quick taking the reservation fee. The member of staff who was dealing with our tenancy agreement was extremely rude and incompetent. They tried to push an inventory which was done years before we moved in. They increased the rent every time when we renewed and increased the administration fee as well. They lie to you on your face and hope that you are not able to read the contract. When you prove them wrong they even don't apologize to you for giving you the wrong information. They were very slow at fixing maintenance issue. We have spent first 2 weeks with no light in the bathroom as they gave us the flat with a broken lightening unit. At renewing of our tenancy agreement Ruchika was very unprofessional. We requested a 6 months contract with a break clause, she tried to charge us for a 12 months contract instead. When we refused to continue the negotiations Ruchika tried to make us to stay over the contract finish date. When we proved her wrong with quotes from tenancy agreement she even didn't apologize for her mistakes. When we lived the property they tried to charge us a ridiculous amount of money. During the tenancy, they didn't fix some maintenance issues and tried to charge us with them at the end of the tenancy. We almost ended up in the tribunal. We were lucky to have evidence to prove them wrong and they paid our deposit back. I don't know where they get all the positive reviews from. Please avoid them as this is the less professional agency that you can find. Rude staff, poor customer service, high prices, ignorance...
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 45% | 55.00000000000001% | £0 | £0 |
| Lettings | 78% | 57.99999999999999% | £300 | £2,800 |
Adams Estates
66 Christchurch Road, Reading, Berkshire
RG2 7AZ
01189 351616
By : 'Becky'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG6
I do not recommend this company. Our uni house has had problems with it since we moved in. We had days without hot water when our boiler was leaking due to a crack in a pump (something that should have been noted when the boiler was supposedly serviced over the summer) and we have had a leak under... Read Full Review
By : 'Paul'
Services : 2
Would you recommend ? : No
Postcode : RG8
We rented a house in Pangbourne, The Granary, 3 years and left it better than how we received it. Adams were conducting reviews of the house every 6 months, and our maintenance was always outstanding. Adams never help in anyway whenever we told them about the noise the slamlords were producing at ... Read Full Review
Adams Estate are incompetent and unprofessional
By : 'Damon'
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : No
Postcode : RG1
Avoid Adams at all costs. My family and I rented a 2 bedroom flat in Reading for 3 years. We took very good care of the property and left it in a much better state that when we took over the tenancy. For the most part, any maintenance was carried out quickly by their engineers. However virtually no ... Read Full Review


By : 'Sean'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : RG2
After switching to Adams Estates, I noticed a significant improvement in my rental returns and tenant satisfaction. They really know their stuff, the bigger group agents are just not as pro-active as these... Read Full Review


By : 'Willie'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : RG2
Working with Adams Estates has been a fantastic experience. They are hands-on and truly understand the rental market. My properties are in good... Read Full Review


By : 'Zak'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : RG6
I have complete peace of mind with Adams Estates managing my property. They handle everything with integrity, and my tenants are happy... Read Full Review


By : 'Sophia'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : RG4
Adams Estates has been managing my property portfolio for over five years, and their service has been consistently excellent. They know the market and handle everything... Read Full Review


By : 'Eric'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RG3
I had an issue with a leaking tap, and Adams Estates sent a plumber the next day! They make living in their properties a... Read Full Review


By : 'Brian'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RG5
This was my first time renting with Adams Estates, and they exceeded my expectations. Their service is efficient, and I felt valued as a tenant, Talia is... Read Full Review


By : 'James'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RG1
The staff at Adams Estates are genuinely friendly and supportive. They've been quick to respond to maintenance issues, making my stay... Read Full Review


By : 'Sarah'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RG1
The property I rented through Adams Estates was in perfect condition, and they were incredibly accommodating during my move-in. Great... Read Full Review


By : 'Oliver'
Services : 22
Would you recommend ? : Yes
Postcode : DE1
Living in an HMO managed by Adams Estates has been fantastic. Any issues are quickly resolved, and they ensure everything runs smoothly. I've recommended them to friends! Jessica was just amazing and super... Read Full Review


By : 'D'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG1
NEVER use adams estates. They WILL withhold your deposit unnecessarily every single time and you will have to fight them for months over every single pound and eventually take legal action. They WILL charge you for the stupidest things imaginable such as dust gathering on surfaces between your move ... Read Full Review

By : 'Mr'
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : No
Postcode : RG30
Absolutely amazing and lovely service. Lived in the property for nearly 5 years. On time replies. Fixed all issues throughout my tenancy on-time and promptly. Very polite and cooperative staff. I had my full deposit refunded in the end. Special thanks to brother... Read Full Review
By : 'Elizabeth'
Services : Letting( As a Tenant )
Rent PCM : £1275
Would you recommend ? : No
Postcode : RG1
Terrible! Our landlady was atrocious and didn't give my friend back his deposit until he mentioned courts. Her English was very bad, which made communication hard, and at first she wanted me to pay in cheque, despite how unsafe that would be. She eventually remembered how to use bank... Read Full Review
By : 'Troubled'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG6
If you’re someone who loves being gaslit, lied to, and taken advantage of, then the is the perfect company! They will gaslight you for months and make you feel as though there is absolutely nothing they can do about the entire walls in your house becoming damp and mouldy. They will talk... Read Full Review

By : 'Robin'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG1
If you love mouldy, leaking houses with unresponsive landlords, check out Adams Estates! During my time at an Adams Property I absolutely loveeeed that water would come sporadically pouring through light fitments, and I loved that the landlord only paid for temporary fixes so the same issue kept... Read Full Review

By : 'Kitman'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG6
Terrible letting agent to avoid! They charged us additional cleaning costs even we had professional cleaning. They have withheld our deposits in full for more than 2 months after end of... Read Full Review


By : 'John'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG1
The worst real estate agents in the country no doubt about... Read Full Review
By : 'Venura'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG30
Be cautious if you're considering renting your next home through this agency. They are inflexible, even when they could be more accommodating. Their main focus is on landlords, not tenants. I had a very bad experience with this agent and ended up paying more than £2000 to sort it... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.