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1st Call Sales and Lettings
5/5, 240 Reviews
98% Recommended
99% sales valuation accuracy
94% letting valuation accuracy
92% sales fee satisfaction
92% letting fee satisfaction
Hi we\'re 1st Call. We sell homes, let property and manage investments. We do this with one focus and that is to provide a proactive, personal and professional service to each buyer, seller, landlord and tenant.
Latest Reviews
Christopher Riley
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 99.00% | 92% | £72,000 | £1,820,000 |
| Lettings | 94% | 92% | £695 | £1,250 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 14 | 1 | 6 | 1 | 136 | 1 | 70 | 0 | 8 | 3 |
Areas covered
- Benfleet
- Eastwood
- Hadleigh
- Leigh on Sea
- Rayleigh
- Shoeburyness
- Southchurch
- Southend on Sea
- SS0
- SS1
- SS2
- SS3
- SS4
- SS5
- SS6
- SS7
- SS9
- Thorpe Bay
- Westcliff on Sea
Address
1st Call Sales and Lettings
193 Woodgrange Drive, Southend on Sea, Essex
SS1 2SG
01702616416
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 08:30 - 18:00
- 08:30 - 18:00
- 08:30 - 18:00
- 08:30 - 18:00
- 08:30 - 18:00
- 09:00 - 17:00
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- OnTheMarket
- Rightmove
- Zoopla
Social Media
Members of
Rankings
Latest Properties
No Property Found
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Fantastic Service! A breath ...
5 Star Review
By : 'Jen'
Branch : Southend on Sea, 193 Woodgrange Drive
Services : Sales( As a Vendor )
Sold price : £245
Would you recommend ? : Yes
Postcode : SS2
30 Jun 2025
People found this helpful0
Fantastic Service! A breath of fresh air in a sector where many estate agents are misleading and untrustworthy. Rob at First Call is honest, fair, works his clients and made sure that I got the best deal. He is efficient, always at the end of the phoneemail, empathetic and skilled at negotiating ... Read Full Review
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Great estate ...
5 Star Review
By : 'Brett'
Branch : Southend on Sea, 193 Woodgrange Drive
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SS1
10 Feb 2025
People found this helpful0
Rob is refreshingly straight, diligent and professional. He has secured buyers where other agents have failed and remains engaged throughout the process to ensure the sale goes smoothly. 1st Call are a great agency and would highly recommend. I have used 1st Call as managing agents and very ... Read Full Review
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Just thought I would share ...
5 Star Review
By : 'steve'
Branch : Southend on Sea, 193 Woodgrange Drive
Services : Sales( As a Vendor )
Sold price : £372000
Would you recommend ? : Yes
Postcode : SS1
12 Sept 2024
People found this helpful0
Just thought I would share the amazing experience I had with 1st Call Sales and Lettings. The guy that looked after us was Rob Crowe, who was always polite and nothing was too much hassle. He kept us informed at all times and explained anything we did not understand coming from our solicitors, he ... Read Full Review
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Cannot thank Rob and the team ...
5 Star Review
By : 'Leanne'
Branch : Southend on Sea, 193 Woodgrange Drive
Services : Sales( As a Vendor )
Sold price : £174000
Would you recommend ? : Yes
Postcode : SS1
13 Jul 2024
People found this helpful0
Cannot thank Rob and the team at 1st Call for helping us sell and buy a new place. After trying a few other estate agents the difference in customer service was astounding. He checked in regularly and kept us up to date on everytging that was happening! Defintitely recogmend 1st Call and ... Read Full Review
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My only regret with 1st Call ...
5 Star Review
By : 'NYA'
Branch : Southend on Sea, 193 Woodgrange Drive
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SS1
27 Apr 2024
People found this helpful0
My only regret with 1st Call is that I didn't go with them sooner! After little luck with a previous estate agent, Rob sold my property quickly, and kept in communication with me constantly, without me having to chase for updates which kept me reassured throughout. I highly recommend 1st Call ... Read Full Review
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Tenant ...
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5 Star Review
By : 'Christopher'
Branch : Southend on Sea, 193 Woodgrange Drive
Services : 2
Would you recommend ? : Yes
Postcode : SS1
4 Oct 2025
People found this helpful
Want to say a massive thanks to Cam helping me with this process, she has been swift, efficient and easy to deal with in this whole process, a massive credit to the ... Read Full Review
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A very smooth purchase from ...
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5 Star Review
By : 'rob'
Branch : Southend on Sea, 193 Woodgrange Drive
Services : Letting( As a Prospective Landlord/Tenant )
Sold price : £207000
Would you recommend ? : Yes
Postcode : SS1
9 Sept 2025
People found this helpful0
A very smooth purchase from start to finish . Rob has been so helpful and always keeping me updated . Would definitely recommend and already ... Read Full Review
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A great ...
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5 Star Review
By : 'Rob.'
Branch : Southend on Sea, 193 Woodgrange Drive
Services : 3
Would you recommend ? : Yes
Postcode : CM3
26 Aug 2025
People found this helpful
I have been with 1st Call five years. They rented my house out from day one and then when I decided to sell the property they sold it me even now that house's are not selling very well. I have found the company to be very professional and I would highly recommended this company. Thank you ... Read Full Review
Comments on Agent Fees
The fees are inline with industry standards.
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1st call is the way to ...
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5 Star Review
By : 'Rob'
Branch : Southend on Sea, 193 Woodgrange Drive
Services : Letting( As a Tenant )
Would you recommend ? : No
30 Jul 2025
People found this helpful0
From the word go 1st call has been a godsend Rob has been our lifeline as we lived in Yorkshire and our son and daughter in law did all the viewing and sent us videos and all the time Rob was there to help, we have only spoken on the phone but he is always courteous and will do anything you . ... Read Full Review
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Exceptional Experience ...
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5 Star Review
By : 'Becky'
Branch : Southend on Sea, 193 Woodgrange Drive
Services : Sales( As a Vendor )
Sold price : £508000
Would you recommend ? : Yes
Postcode : SS1
30 Jul 2025
People found this helpful0
Working with Rob at First Call Sales was a truly positive experience. He was incredibly helpful, knowledgeable, and always professional throughout the entire process of selling our home. Rob took the time to explain everything clearly, answered all our questions, and provided expert guidance every ... Read Full Review
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Rob is a rare breed amongst ...
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5 Star Review
By : 'Phil'
Branch : Southend on Sea, 193 Woodgrange Drive
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SS1
25 Jun 2025
People found this helpful0
Rob is a rare breed among estate agents; I can't recommend him enough. I've purchased several properties through 1st Call, and he has been excellent every ... Read Full Review
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Selling made simple and easy, ...
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5 Star Review
By : 'Thomas'
Branch : Southend on Sea, 193 Woodgrange Drive
Services : Sales( As a Vendor )
Sold price : £355000
Would you recommend ? : Yes
Postcode : SS2
1 Apr 2025
People found this helpful0
All I can say is the whole process of selling was made easy and Rob was extremely helpful in the selling process. I can thoroughly recommend Rob and 1st Call anyone thinking of ... Read Full Review
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We have had a brilliant ...
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5 Star Review
By : 'Holly'
Branch : Southend on Sea, 193 Woodgrange Drive
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SS1
12 Mar 2025
People found this helpful0
We have had a brilliant experience with Rob at 1st Call. I purchased my flat after contacting Rob and recently sold it with Rob again and both times Rob was absolutely brilliant, always available and with very transparent updates on what was happening, it would have been a very stressful process ... Read Full Review
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Great service, Rob was really ...
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5 Star Review
By : 'Adam'
Branch : Southend on Sea, 193 Woodgrange Drive
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SS0
7 Mar 2025
People found this helpful0
Great service, Rob was really helpful and attentive during our process of buying. I would recommend them to others buyers ... Read Full Review
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Extremely professional and ...
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5 Star Review
By : 'John'
Branch : Southend on Sea, 193 Woodgrange Drive
Services : Sales( As a Vendor )
Sold price : £280
Would you recommend ? : Yes
Postcode : SS09
5 Mar 2025
People found this helpful0
Rob and his team have been extremely helpful and obliging. I have used Rob and 1st Call selling & renting my properties over the years. Rob is professional and liaised with solicitors in a timely manner. Thorough recommend the team at 1st Call. Well done Rob and the team at 1st ... Read Full Review
Comments on Agent Fees
Happy with agent fees
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Highly recommend, ...
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5 Star Review
By : 'Gytis'
Branch : Southend on Sea, 193 Woodgrange Drive
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SS1
17 Feb 2025
People found this helpful0
We have had an overall extremely positive interaction with 1st Call during our house purchase. Rob Crowe in particular was up most professional, helpful and an overall great agent. He was very helpful with all of our queries, honest, extremely responsive in getting back to us. I'd like to ... Read Full Review
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Absolutely ...
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5 Star Review
By : 'Jackie'
Branch : Southend on Sea, 193 Woodgrange Drive
Services : Sales( As a Vendor )
Sold price : £475000
Would you recommend ? : Yes
Postcode : SS1
12 Feb 2025
People found this helpful
Absolutely brilliant - Excellent service from Rob right through from the initial valuation to completion. Honest, straight talking, professional and friendly. Communications excellent, always kept abreast of developments with the very clear dashboard. Would absolutely recommend 1st Call - thank you ... Read Full Review
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A pleasure to work ...
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5 Star Review
By : 'Tim'
Branch : Southend on Sea, 193 Woodgrange Drive
Services : Sales( As a Buyer )
Sold price : £277000
Would you recommend ? : Yes
Postcode : SS1
29 Jan 2025
People found this helpful0
Rob is a pleasure to work with. He went above and beyond to make my purchase go smoothly. He was always there to help with any questions and dealt amazingly well with negotiations on all sides. It was a pleasure to work with him, and on that basis I would highly recommend 1st Call Sales & ... Read Full Review
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Rob was excellent from start ...
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5 Star Review
By : 'Nathaniel'
Branch : Southend on Sea, 193 Woodgrange Drive
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SS1
23 Dec 2024
People found this helpful0
Rob was excellent from start to finish, kind, empathetic and easy to talk to, Rob made what was unfortunately a long drawn out sale (solicitors fault) and excellent experience, he has an incredible dedication to people and doesn’t just treat you like a number on a spreadsheet, I will ... Read Full Review
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Rob Crowe was ...
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5 Star Review
By : 'Mul'
Branch : Southend on Sea, 193 Woodgrange Drive
Services : Sales( As a Buyer )
Sold price : £340000
Would you recommend ? : Yes
Postcode : SS12
18 Dec 2024
People found this helpful0
Rob Crowe was really great through out the process. He was really good at communicating where we were at within the process and chasing up the solicitor. I would really recommend him if you are buying a ... Read Full Review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 1/17/2019, 3:33:02 AM by allAgents
