The UK's Largest Customer Review Website for the Property Industry
Umega
4.8/5, 318 Reviews
96% Recommended
82% sales valuation accuracy
89% letting valuation accuracy
95% sales fee satisfaction
95% letting fee satisfaction
<p>
<h2>Why Umega Lettings?</h2>
Umega Lettings is one of the most <a href="https://www.allagents.co.uk/league-tables/letting-agents/edinburgh/">respected letting agents in Edinburgh </a>. We are innovators in property lettings in terms of transparency and great communicat
ion between tenants and landlords. We aim to deliver outstanding customer service and to innovate within the lettings sector. We are ARLA, Safe Agent & Investors in People accredited and are members of The Property Ombudsman and we understand the importance of excellent customer service and communication so we make sure we employee the best people and take care of them, so that they take care of our customers. We understand that the number of hurdles and pitfalls that a landlord faces can be quite overwhelming so Umega Lettings are here to take the stress out of owning a rental property.
</p>
Latest Reviews
Andrew Brown
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 82% | 95% | £140,000 | £270,000 |
| Lettings | 89% | 95% | £390 | £2,400 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 119 | 3 | 170 | 8 | 0 | 0 | 1 | 0 | 16 | 1 |
Areas covered
- Edinburgh
- EH1
- EH10
- EH11
- EH3
- EH4
- EH5
- EH6
- EH7
- EH8
- EH9
- Lothians
Address
Umega
10 Lister Square, Edinburgh, City of Edinburgh
EH3 9GL
0131 221 0888
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:00
- 09:00 - 17:00
- 09:00 - 17:00
- 09:00 - 17:00
- 09:00 - 17:00
- Closed
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- OnTheMarket
- Rightmove
- Zoopla
Social Media
Members of
Rankings
Latest Properties
No Property Found
No Property Found
Images and Videos
This was our first experience ...
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5 Star Review
By : 'Liz'
Branch : Edinburgh, 10 Lister Square
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : EH16
13 Sept 2017
People found this helpful0
This was our first experience of letting a property and I'm really glad that we chose Umega. They made the whole process really easy but were never 'pushy'. They quickly found us lovely tenants who are just about to renew their lease. Throughout the whole process they have been efficient, helpful ... Read Full Review
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I've been a fan of Umega ...
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5 Star Review
By : 'Dan'
Branch : Edinburgh, 10 Lister Square
Services : Letting (As a Tenant)
Rent PCM : £1800
Would you recommend ? : Yes
Postcode : EH9
11 Sept 2017
People found this helpful0
I've been a fan of Umega Lettings since before I was a tenant as I like their bright brand. I've not been disappointed as a tenant as they live up to their colours with a lovely happy, helpful ... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
Isla and the team have been ...
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5 Star Review
By : 'John'
Branch : Edinburgh, 10 Lister Square
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : EH3
7 Sept 2017
People found this helpful0
Isla and the team have been extremely helpful, attentive and professional since I first registered my property with them in 2016. I feel as though I am in good hands, and have comfort that I can all on Umega to support me in effectively executing my duties as a ... Read Full Review
Comments on Agent Fees
Fees are fair in relation to rental revenue generated.
Comments (0)Was this helpful?:
Very speedy responsive from ...
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5 Star Review
By : 'CarolineS'
Branch : Edinburgh, 10 Lister Square
Services : Letting (As a Owner)
Rent PCM : £795
Would you recommend ? : Yes
Postcode : EH4
4 Sept 2017
People found this helpful1
Very speedy responsive from Andy Whitmey after getting in touch.This was our first step into renting a property and we had good advice on getting prepared ahead of advertising. Helpful and efficient service and throughout the process. Following advice given flat was let unfurnished within 3 weeks ... Read Full Review
Comments on Agent Fees
Explained clearly upfront and seem fair for the service.
Comments (0)Was this helpful?:
What a wonderful personal ...
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5 Star Review
By : 'StuMcK'
Branch : Edinburgh, 10 Lister Square
Services : Letting (As a Tenant)
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : EH4
31 Aug 2017
People found this helpful1
What a wonderful personal service that we are receiving from the guys at Umega lettings. Any issues get fixed within as couple of days and the guys cant be more helpful. Great value and cant recommend these guys ... Read Full Review
Comments (0)Was this helpful?:
Since moving from Edinburgh a ...
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5 Star Review
By : 'Michael'
Branch : Edinburgh, 10 Lister Square
Services : Letting (As a Owner)
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : EH3
31 Aug 2017
People found this helpful1
Since moving from Edinburgh a couple of years ago I have left my flat in the capable hand of Umega. As a landlord they really put your mind at rest and take care of your property like it's one of their own. A top class service from incredibly helpful and personable team. Their knowledge, ... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
I have always found Emma to ...
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4 Star Review
By : 'HTM'
Branch : Edinburgh, 10 Lister Square
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : EH8
31 Aug 2017
People found this helpful0
I have always found Emma to be polite and efficient. Most importantly she is communicative and always keeps me advised of relevant issues relating to the ... Read Full Review
Comments on Agent Fees
Too high. I believe 10% is the norm.
Comments (0)Was this helpful?:
I've rented form Umega for ...
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5 Star Review
By : 'Peppa'
Branch : Edinburgh, 10 Lister Square
Services : Letting (As a Tenant)
Rent PCM : £950
Would you recommend ? : Yes
Postcode : EH3
31 Aug 2017
People found this helpful0
I've rented form Umega for the last couple of years, I have found them to be incredibly attentive and very speedy at fixing any issues we had in the properties. It has felt like a breeze renting through Umega, especially compared to other agencies I have used in the past. I haven't come across a ... Read Full Review
Comments (0)Was this helpful?:
Emma at Umega found us a flat ...
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5 Star Review
By : 'Tom'
Branch : Edinburgh, 10 Lister Square
Services : Letting (As a Tenant)
Rent PCM : £2100
Would you recommend ? : Yes
Postcode : EH7
30 Aug 2017
People found this helpful0
Emma at Umega found us a flat very quickly and helped us with moving in. It was the easiest start to a new flat I've ... Read Full Review
Comments (0)Was this helpful?:
Lovely team. Know their ...
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5 Star Review
By : 'A'
Branch : Edinburgh, 10 Lister Square
Services : Letting (As a Owner)
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : EH5
30 Aug 2017
People found this helpful1
Lovely team. Know their stuff. Easy to deal with. Good to see them growing and making waves in edinburgh ... Read Full Review
Comments on Agent Fees
Fair
Comments (0)Was this helpful?:
Nikki met with me to inspect ...
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5 Star Review
By : 'Julie'
Branch : Edinburgh, 10 Lister Square
Services : Letting (As a Owner)
Sold price : £270000
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : EH9
30 Aug 2017
People found this helpful1
Nikki met with me to inspect and provide a valuation for a property I am letting out. She could not have been more professional, efficient and accommodating. She was also highly responsive and replied to all my queries quickly and professionally. She really knows her stuff and I would not hesitate ... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
Loved my dealings with this ...
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5 Star Review
By : 'Grant'
Branch : Edinburgh, 10 Lister Square
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : EH6
30 Aug 2017
People found this helpful1
Loved my dealings with this company - much better then the rest. Emma really held my hand through the stressful process of moving ... Read Full Review
Comments on Agent Fees
No fees charged!
Comments (0)Was this helpful?:
I've been using Umega ...
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5 Star Review
By : 'Paul'
Branch : Edinburgh, 10 Lister Square
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : EH12
30 Aug 2017
People found this helpful0
I've been using Umega Lettings for help with a property I rent out myself. Always quick to respond and forthcoming with information. Always ... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
A special thanks to Andy for ...
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5 Star Review
By : 'Grant'
Branch : Edinburgh, 10 Lister Square
Services : Letting (As a Owner)
Rent PCM : £1800
Would you recommend ? : Yes
Postcode : EH9
30 Aug 2017
People found this helpful0
A special thanks to Andy for all his help getting our property ready to market. Our circumstances have changed this year so we won't be letting out the property until next year now but I wanted to say how impressed I was with the service and advice you offered and we'll definitely be in touch in ... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
I've had a great experience ...
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5 Star Review
By : 'Cheryl'
Branch : Edinburgh, 10 Lister Square
Services : Letting (As a Tenant)
Rent PCM : £1800
Would you recommend ? : Yes
Postcode : EH9
30 Aug 2017
People found this helpful0
I've had a great experience with Umega Lettings. I am a tenant moving out of a flat that Umega have just got involved with and even though I'm not a Umega tenant they've been really considerate with not bothering my when I'm doing my dissertation/getting ready to move out. I've not lived in a ... Read Full Review
Comments on Agent Fees
Friendly & Adjustable
Comments (0)Was this helpful?:
Umega were very helpful ...
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5 Star Review
By : 'DC'
Branch : Edinburgh, 10 Lister Square
Services : Letting (As a Tenant)
Rent PCM : £390
Would you recommend ? : Yes
Postcode : EH10
29 Aug 2017
People found this helpful0
Umega were very helpful throughout the whole tenancy - we were with them for 2 years and they were much nicer than other estate agents we had dealt with. If we needed new things for the flat they were happy to replace it. Good experience ... Read Full Review
Comments (0)Was this helpful?:
Very efficient and ...
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5 Star Review
By : 'Lodgeextra'
Branch : Edinburgh, 10 Lister Square
Services : Letting (As a Owner)
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : EH3
29 Aug 2017
People found this helpful0
Very efficient and professional letting agent with very friendly and helpful staff , we have let two properties with them in the past 6 months and had quick rents with no problems ... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
Great service from a nice ...
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5 Star Review
By : 'North'
Branch : Edinburgh, 10 Lister Square
Services : Letting (As a Owner)
Rent PCM : £995
Would you recommend ? : Yes
Postcode : EH10
26 Aug 2017
People found this helpful1
Great service from a nice bunch of people who are a breath of fresh air in the renting world. 5 star ... Read Full Review
Comments on Agent Fees
Fair
Comments (0)Was this helpful?:
I was highly impressed with ...
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5 Star Review
By : 'Samantha'
Branch : Edinburgh, 10 Lister Square
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : EH4
26 Aug 2017
People found this helpful1
I was highly impressed with Umegas high standards. I will be recommending Umega to other friends looking to rent out a property! Efficient and reliable which is what I was looking for as a busy ... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
Dealing with Andrew from ...
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5 Star Review
By : 'Richard'
Branch : Edinburgh, 10 Lister Square
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : EH11
26 Aug 2017
People found this helpful1
Dealing with Andrew from start to finish was a breeze. Have rented with umega twice now both times I was impressed with the service would 100% ... Read Full Review
Comments on Agent Fees
Cheapest I could find
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Umega Lettings and Estate Agents aims to deliver an outstanding service to both landlords and tenants and we adhere to high professional standards, acting with integrity at all times. However, if you have a complaint this should be made, in writing to your property manager. If the matter is not brought to a satisfactory conclusion with 5 working days a formal complaint can be made, in writing, to our Head of Office who will investigate the issue and respond within 5 working days. If a customer is still not satisfied they are encouraged to contact either the Association of Residential Letting Agents (ARLA) the National Association of Estate Agents (NAEA) and The Property Ombudsman who may investigate the complaint on our customer's behalf.
Last updated at 2/22/2022, 11:22:12 AM by allAgents
