Smart Property Solutions

Absolutely awful. 6 months of nothing but problems. 2 months with no freezer, 3 weeks no hob, gardener we were charged for never turned up and then they hold back £155 of deposit because of light dust on skirting board . Lies and profiteering. Will never use ... Read Full Review

First time dealing with Kat and the team, very approachable and easy to deal with. Kept us updated at each step. Came highly recommended and after our experience, we would ... Read Full Review

Horrendous customer service and couldn't care less about their tenants. Problem after problem and they're unwilling to come out and fix things! Avoid at all ... Read Full Review

Over a week I have contacted Smart Property three times to request a viewing on one of their properties. I have still not received any replies at all. First time via the 'book a viewing' section of their site (requiring me to sign up for an account to do so.) Second time via the ... Read Full Review

Appalling service after nearly 2 years of renting. Failed to serve the eviction notice for 2 months after taking additional money, sent up neighbours to repairer a crack in the ceiling which was leaking, failed call backs and false promises. Was asked to collect keys from the Directors house, as ... Read Full Review

Terribly unprofessional company. Poor customer service with an absolute contempt to the customer. Avoid this agency. I was astounded with the email replies, no real understanding of the professionalism needed within this industry. Easily the worst estate agency that I have ever worked ... Read Full Review

I have recently let my property through Smart Property, and received excellent service from the lettings department! As a first time landlord I was very apprehensive about renting my property but Smart made this process stress free and my tenant is lovely. I would not hesistate to recommend Smart ... Read Full Review

I have rented for many years and this is the most dysfunctional and uncoordinated agency I have dealt with. The agencies staff interpersonal skills are non- existent to the extent of showing no interest in anything other than their own processes. Their communication is poor with emails often ... Read Full Review

We sold and bought through Smart Property in 2016. Absolutely fantastic service. First class professionals. Simply the best agents in Hastings. Well done ... Read Full Review

Under no circumstances use this estate agency, they have breached my data protection on a number of occasions and that's just one of the many bad experiences i have had from them. The lack any type of empathy and have poor customer service skills, i have spoken to a few members who have been ... Read Full Review

This agency is very unprofessional. After having my offer accepted on a property, arranging a solicitor & searches etc I still had no paperwork from agent. I chased them up, they did not respond to my enquiries. Then after several days they allowed it to be gazumped. Very poor ... Read Full Review

We used this agent to market my property and 3 house sales fell through due to their poor management and the system they run. The have ,"sales agents" who apparently sell(although each offer we had was from viewings WE did ourselves), then they basically have administrators run the after ... Read Full Review