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The UK's Largest Customer Review Website for the Property Industry

3/5, 48 Reviews
54% Recommended
91% sales valuation accuracy
64% letting valuation accuracy
71% sales fee satisfaction
71% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 91.00% | 71% | £65,000 | £230,000 |
| Lettings | 64% | 71% | £500 | £800 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 10 | 4 | 2 | 10 | 10 | 1 | 3 | 5 | 0 | 3 |
Sanderson James Ltd
62-64 Reddish Lane, Manchester, Greater Manchester
M18 7JL
01612319696


By : 'Temp'
Branch : Gorton Lettings, 62-64 Reddish Lane
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : M11
I visited my aunty residing in 12 Fairfield Road, to describe her apartment as a sorry excuse is simply an understatement. I was made aware that this flat was let to her by Sanderson James. Firstly, the number of windows is abominable. There are no windows at all in the living room and in the ... Read Full Review


By : 'Andy'
Branch : Gorton Lettings, 62-64 Reddish Lane
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SK8
One star too many , this company should be seriously ashamed of their unprofessional dealings and terrible customer service. Sending clients to view a property that they knowingly have already let the week previously. I wasnt the only one , people were still there and still turning up as I left , ... Read Full Review
By : 'Catherine'
Branch : Gorton Lettings, 62-64 Reddish Lane
Services : Letting( As a Tenant )
Rent PCM : £540
Would you recommend ? : No
Postcode : M19
I rented from S & J over 5 yrs ago. Never again! It was a horrible experience as a single ... Read Full Review

By : 'AP'
Branch : Gorton Lettings, 62-64 Reddish Lane
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : SK9
Would you trust a company where the own Director's moral compass doesn't point due north? Wastes time and money of first time buyers?? Well this is what happened to us.... We discovered a property which we loved. Like all first time buyers we had a budget and negotiated until we ... Read Full Review

By : 'Miss'
Branch : Gorton Lettings, 62-64 Reddish Lane
Services : Sales( As a Buyer )
Sold price : £145000
Would you recommend ? : Yes
Postcode : M18
I have purchase a house from Sanderson James ,Gorton. During my purchase I was dealing with Dougie who was professional , efficient, kept me up to date with all that was going on and he kept me smiling all the way through the whole process. I would deal with Sanderson James again if I ever purchase ... Read Full Review
By : 'Jolanta'
Branch : Gorton Lettings, 62-64 Reddish Lane
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : SK3
We (JSD and BD) landlords from Stockport, would like to strongly advise NOT TO USE Sanderson James Estate Agents as Letting Agent. Unfortunately for us, we have used them as our Letting Agent in May2019 and had to deal with constant delays with rent payments up until now: July2020 Dealing ... Read Full Review
By : jennifer sanderson
23 Sept 2020I find this review extremely hurtful because it is simply not true. We are being pressured to not claim monies that are owed, you signed the contract which clearly detailed our charges for our...
By : 'Petcu'
Branch : Levenshulme, 902 Stockport Road
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : M19
They’re an absolute joke. We had to wait for 2 weeks for our money to be returned. In May we’ve paid the holding fee for a property where we were supposed to move in on July and then 2 days before the move in date we were told that the landlady is not even allowed to rent the ... Read Full Review

By : 'Ian'
Branch : Gorton, 67 Reddish Lane
Services : Letting( As a Owner )
Rent PCM : £700
Would you recommend ? : Yes
Postcode : M18
Olga dealt with setting-up the new tenancy agreement and was brilliant throughout. Olga was helpful, efficient, thorough, responsive and totally professional. On this basis I strongly recommend Sanderson James to landlords and tenants ... Read Full Review
By : 'Dolly'
Branch : Gorton Lettings, 62-64 Reddish Lane
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : M18
My experience with them was awesome. Very friendly staff always in position to help out in difficult situations. Olga was very nice and welcoming .I will use this agency again and ... Read Full Review
By : 'Virender'
Branch : Levenshulme, 902 Stockport Road
Services : Sales( As a Buyer )
Sold price : £170000
Would you recommend ? : No
Postcode : MONT
Hi all I wanted to view a property at monton street in M14, the guy at the office said that the owner is willing to accept 165000 pounds , Then another guy called Chris at the Stockport office cancelled the viewing for the property scheduled for Saturday and said u can view on Tuesday , on a day ... Read Full Review
By : 'Adam'
Branch : Gorton Lettings, 62-64 Reddish Lane
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : M18
This letting agency takes a lot of time to respond to any issues reported by tenants. But the biggest issue is their lack of cooperation after the contract is terminated; tenants' contents insurance company was not aware of my contract's termination up until six months later and ... Read Full Review
By : 'Never'
Branch : Levenshulme, 902 Stockport Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : M34
I have had the misfortune of dealing with Sanderson James twice (I would have rented a diffrent property if i had known) Late / unavailable to hand us keys costing us a fortune in van rental. Then contacted me nonstop once I said I would be moving. I emailed them to stop this harassment as I was ... Read Full Review
Bad- no value for service
By : Alicia Galvin
12 Nov 2018DO NOT LET FROM SANDERSON AND JAMES REDDISH ROAD gorton/reddish Stockport A Deceitful manager decided to add money onto my account to declare me in rent arrears and then refused to agree it was there ...
By : 'P.H'
Branch : Gorton, 67 Reddish Lane
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : M18
Really helpful, gave me great advise, sold my property quickly, they were professional and friendly, they were a god send getting the sale through, would definitely ... Read Full Review
good
By : Dr Mohammad Y Malik
26 Feb 2018Sanderson James are very professional and helpful Agents. They have provided me an excellent service and I have no hesitation in giving them 4.50 stars out of five. Very good...

By : 'M'
Branch : Gorton Lettings, 62-64 Reddish Lane
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : M18
I bought my first property from Sanderson James they were really helpful and efficient the process was really smooth. I didn't have to put any effort in as they were doing all the hard work for me. I would strongly recommend them as a sales agent. The Lettings and Sales staff were very ... Read Full Review
Very good
By : 'Warning'
Branch : Gorton, 67 Reddish Lane
Services : Letting( As a Tenant )
Rent PCM : £595
Would you recommend ? : No
Postcode : M12
*WARNING* Never go with this estate agents if you value your life !! they have left us homeless !! Shortly after signing the contract we discovered a mice infestation in the property they rented us , which is apparently in the contract that we have to deal with them. They had loose laminate over ... Read Full Review
Their fees are ridiculous for even a new reference to move out etc, wasted thousands on a property that cannot be utilised so Jennifer can go round in her Audi

By : 'Anon'
Branch : Levenshulme, 902 Stockport Road
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : M19
Sanderson James have had my property on the market for almost 8 months. When they initially visited their sales representative made a number of promises of which none of which were kept. I had to chase the branch on over 17 occasions to get simple things completed that were incorrect or where they ... Read Full Review


By : 'KelHomes'
Branch : Gorton Lettings, 62-64 Reddish Lane
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : M18
By far the best service I've received. My house is well looked after. Always at hand when I need advice. very efficient and knowledgeable ... Read Full Review
good
By : 'Duncan'
Branch : Gorton Lettings, 62-64 Reddish Lane
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : M18
I have used Sanderson James for about four years, since I first started letting my property. They are always very courteous and friendly and handle everything in a very professional and efficient manner. They communicate clearly and effectively, which is always ... Read Full Review
I believe the agent's fees are competitive, although I have not benchmarked recently.
By : 'Anon'
Branch : Levenshulme, 902 Stockport Road
Services : Sales( As a Vendor )
Sold price : £121000
Rent PCM : £565
Would you recommend ? : Yes
Postcode : M19
When I decided to let my house five years ago I wanted the whole experience to be hassle-free. Sanderson James are consistently rated as being the best letting and estate agents in the area. Based on their reputation I decided to go with SJ and soon understood why! Their approach is a combination ... Read Full Review
Very reasonable and competitive.

By : 'Review'
Branch : Gorton Lettings, 62-64 Reddish Lane
Services : Sales( As a Vendor )
Sold price : £119995
Would you recommend ? : Yes
Postcode : M34
I sold my house within one month of having it up for sale and also the sale went through within 4 weeks. I could not recommend your Company enough. The service was excellent from start to finish. Special thanks to Gemma Bailey for all her help & hard work. I was kept up to date with the ... Read Full Review
Good fees & excellent customer service.
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CUSTOMER COMPLAINTS HANDLING PROCEDURE As a firm licensed by the National Approved Letting Scheme Sanderson James aims to provide the highest standards of service to all landlords and tenants, but to ensure that your interests are safeguarded, we offer the following: If you believe you have a grievance, please write in the first instance to Jennifer Drinkwater at the address below: 62-64 Reddish Lane Gorton Manchester M18 7JL The grievance will be acknowledged within 7 working days and then investigated thoroughly in accordance with established “in-house” procedures. A formal written outcome of the complaint will be sent to you within 21 days. If we require longer than this timescale we will advise you in writing and confirm our revised response date. If you remain dissatisfied with the result of the internal investigation, please contact Gemma Lawlor(Bailey) the Area Manager who will review the complaint, at the address below: 902 Stockport Road, Levenshulme Manchester M19 3AD The grievance will be acknowledged within 7 working days and then investigated thoroughly in accordance with established “in-house” procedures. A formal written outcome of the complaint will be sent to you within 21 days. If we require longer than this timescale we will advise you in writing and confirm our revised response date. Following the conclusion of our in-house review we will write to you with a final written statement. If you are dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to : Ombudsman Services: Property PO Box 1021 Warrington WA4 9FE
Last updated at 3/2/2018, 10:45:56 AM by allAgents