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Sanderson James Ltd

3/5, 48 Reviews
54% Recommended

91% sales valuation accuracy

64% letting valuation accuracy

71% sales fee satisfaction

71% letting fee satisfaction

Contact Us
At Sanderson James we offer a one-stop shop for all of your property and financial requirements and use the latest technology and systems to provide you with the best possible service. We have recently expanded and now have four offices located in Manchester and Tameside, employing over 35 highly trained professio
nal staff.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales91.00%71%£65,000£230,000
Lettings64%71%£500£800
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
1042101013503
Address

Sanderson James Ltd
62-64 Reddish LaneManchester, Greater Manchester
M18 7JL
01612319696

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:30 - 18:00
  2. 09:30 - 18:00
  3. 09:30 - 18:00
  4. 09:30 - 20:00
  5. 09:30 - 17:00
  6. 09:30 - 15:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Sanderson James Ltd Branches (View All 3)
UNLIVEABLE ...

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1 Star Review

By : 'Temp'
Branch : Gorton Lettings, 62-64 Reddish Lane
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : M11

13 Feb 2024
People found this helpful0

I visited my aunty residing in 12 Fairfield Road, to describe her apartment as a sorry excuse is simply an understatement. I was made aware that this flat was let to her by Sanderson James. Firstly, the number of windows is abominable. There are no windows at all in the living room and in the ... Read Full Review


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One star too many , this ...

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1 Star Review

By : 'Andy'
Branch : Gorton Lettings, 62-64 Reddish Lane
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SK8

24 May 2023
People found this helpful0

One star too many , this company should be seriously ashamed of their unprofessional dealings and terrible customer service. Sending clients to view a property that they knowingly have already let the week previously. I wasnt the only one , people were still there and still turning up as I left , ... Read Full Review

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I rented from S & J ...

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2 Star Review

By : 'Catherine'
Branch : Gorton Lettings, 62-64 Reddish Lane
Services : Letting( As a Tenant )
Rent PCM : £540
Would you recommend ? : No
Postcode : M19

15 May 2021
People found this helpful0

I rented from S & J over 5 yrs ago. Never again! It was a horrible experience as a single ... Read Full Review

Comments (0)Was this helpful?:
WARNING ALL BUYERS!- ...

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1 Star Review
UserName

By : 'AP'
Branch : Gorton Lettings, 62-64 Reddish Lane
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : SK9

11 Feb 2021
People found this helpful2

Would you trust a company where the own Director's moral compass doesn't point due north? Wastes time and money of first time buyers?? Well this is what happened to us.... We discovered a property which we loved. Like all first time buyers we had a budget and negotiated until we ... Read Full Review

Comments (0)Was this helpful?:
I have purchase a house from ...

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5 Star Review
UserName

By : 'Miss'
Branch : Gorton Lettings, 62-64 Reddish Lane
Services : Sales( As a Buyer )
Sold price : £145000
Would you recommend ? : Yes
Postcode : M18

13 Jan 2021
People found this helpful0

I have purchase a house from Sanderson James ,Gorton. During my purchase I was dealing with Dougie who was professional , efficient, kept me up to date with all that was going on and he kept me smiling all the way through the whole process. I would deal with Sanderson James again if I ever purchase ... Read Full Review

Comments (0)Was this helpful?:
DO NOT USE Sanderson James as ...

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1 Star Review

By : 'Jolanta'
Branch : Gorton Lettings, 62-64 Reddish Lane
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : SK3

27 Jul 2020
People found this helpful0

We (JSD and BD) landlords from Stockport, would like to strongly advise NOT TO USE Sanderson James Estate Agents as Letting Agent. Unfortunately for us, we have used them as our Letting Agent in May2019 and had to deal with constant delays with rent payments up until now: July2020 Dealing ... Read Full Review

Comments (1)Was this helpful?:

By : jennifer sanderson

23 Sept 2020

I find this review extremely hurtful because it is simply not true. We are being pressured to not claim monies that are owed, you signed the contract which clearly detailed our charges for our...


They’re an absolute ...

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1 Star Review

By : 'Petcu'
Branch : Levenshulme, 902 Stockport Road
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : M19

23 Jul 2020
People found this helpful2

They’re an absolute joke. We had to wait for 2 weeks for our money to be returned. In May we’ve paid the holding fee for a property where we were supposed to move in on July and then 2 days before the move in date we were told that the landlady is not even allowed to rent the ... Read Full Review

Comments (0)Was this helpful?:
Olga dealt with setting-up ...

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5 Star Review
UserName

By : 'Ian'
Branch : Gorton, 67 Reddish Lane
Services : Letting( As a Owner )
Rent PCM : £700
Would you recommend ? : Yes
Postcode : M18

28 Jun 2020
People found this helpful0

Olga dealt with setting-up the new tenancy agreement and was brilliant throughout. Olga was helpful, efficient, thorough, responsive and totally professional. On this basis I strongly recommend Sanderson James to landlords and tenants ... Read Full Review

Comments (0)Was this helpful?:
My experience with them was ...

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4 Star Review

By : 'Dolly'
Branch : Gorton Lettings, 62-64 Reddish Lane
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : M18

30 Aug 2019
People found this helpful1

My experience with them was awesome. Very friendly staff always in position to help out in difficult situations. Olga was very nice and welcoming .I will use this agency again and ... Read Full Review

Comments (0)Was this helpful?:
Hi all I wanted to view a ...

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1 Star Review

By : 'Virender'
Branch : Levenshulme, 902 Stockport Road
Services : Sales( As a Buyer )
Sold price : £170000
Would you recommend ? : No
Postcode : MONT

13 Aug 2019
People found this helpful0

Hi all I wanted to view a property at monton street in M14, the guy at the office said that the owner is willing to accept 165000 pounds , Then another guy called Chris at the Stockport office cancelled the viewing for the property scheduled for Saturday and said u can view on Tuesday , on a day ... Read Full Review

Comments (0)Was this helpful?:
Would not ...

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1 Star Review

By : 'Adam'
Branch : Gorton Lettings, 62-64 Reddish Lane
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : M18

26 Jul 2019
People found this helpful0

This letting agency takes a lot of time to respond to any issues reported by tenants. But the biggest issue is their lack of cooperation after the contract is terminated; tenants' contents insurance company was not aware of my contract's termination up until six months later and ... Read Full Review

Comments (0)Was this helpful?:
Awful Service full of ...

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1 Star Review

By : 'Never'
Branch : Levenshulme, 902 Stockport Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : M34

9 Jul 2018
People found this helpful3

I have had the misfortune of dealing with Sanderson James twice (I would have rented a diffrent property if i had known) Late / unavailable to hand us keys costing us a fortune in van rental. Then contacted me nonstop once I said I would be moving. I emailed them to stop this harassment as I was ... Read Full Review


Comments on Agent Fees

Bad- no value for service

Comments (1)Was this helpful?:

By : Alicia Galvin

12 Nov 2018

DO NOT LET FROM SANDERSON AND JAMES REDDISH ROAD gorton/reddish Stockport A Deceitful manager decided to add money onto my account to declare me in rent arrears and then refused to agree it was there ...


Really helpful, gave me great ...

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5 Star Review

By : 'P.H'
Branch : Gorton, 67 Reddish Lane
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : M18

21 Feb 2018
People found this helpful2

Really helpful, gave me great advise, sold my property quickly, they were professional and friendly, they were a god send getting the sale through, would definitely ... Read Full Review


Comments on Agent Fees

good

Comments (1)Was this helpful?:

By : Dr Mohammad Y Malik

26 Feb 2018

Sanderson James are very professional and helpful Agents. They have provided me an excellent service and I have no hesitation in giving them 4.50 stars out of five. Very good...


I bought my first property ...

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5 Star Review
UserName

By : 'M'
Branch : Gorton Lettings, 62-64 Reddish Lane
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : M18

18 Jan 2018
People found this helpful2

I bought my first property from Sanderson James they were really helpful and efficient the process was really smooth. I didn't have to put any effort in as they were doing all the hard work for me. I would strongly recommend them as a sales agent. The Lettings and Sales staff were very ... Read Full Review


Comments on Agent Fees

Very good

Comments (0)Was this helpful?:
*WARNING* Never go with this ...

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1 Star Review

By : 'Warning'
Branch : Gorton, 67 Reddish Lane
Services : Letting( As a Tenant )
Rent PCM : £595
Would you recommend ? : No
Postcode : M12

7 Jul 2017
People found this helpful0

*WARNING* Never go with this estate agents if you value your life !! they have left us homeless !! Shortly after signing the contract we discovered a mice infestation in the property they rented us , which is apparently in the contract that we have to deal with them. They had loose laminate over ... Read Full Review


Comments on Agent Fees

Their fees are ridiculous for even a new reference to move out etc, wasted thousands on a property that cannot be utilised so Jennifer can go round in her Audi

Comments (0)Was this helpful?:
Sanderson James have had my ...

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1 Star Review
UserName

By : 'Anon'
Branch : Levenshulme, 902 Stockport Road
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : M19

26 Jan 2017
People found this helpful3

Sanderson James have had my property on the market for almost 8 months. When they initially visited their sales representative made a number of promises of which none of which were kept. I had to chase the branch on over 17 occasions to get simple things completed that were incorrect or where they ... Read Full Review

Comments (0)Was this helpful?:
By far the best service I've ...

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5 Star Review
UserName

UserName

By : 'KelHomes'
Branch : Gorton Lettings, 62-64 Reddish Lane
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : M18

7 Nov 2016
People found this helpful3

By far the best service I've received. My house is well looked after. Always at hand when I need advice. very efficient and knowledgeable ... Read Full Review


Comments on Agent Fees

good

Comments (0)Was this helpful?:
I have used Sanderson James ...

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5 Star Review

By : 'Duncan'
Branch : Gorton Lettings, 62-64 Reddish Lane
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : M18

28 Sept 2016
People found this helpful3

I have used Sanderson James for about four years, since I first started letting my property. They are always very courteous and friendly and handle everything in a very professional and efficient manner. They communicate clearly and effectively, which is always ... Read Full Review


Comments on Agent Fees

I believe the agent's fees are competitive, although I have not benchmarked recently.

Comments (0)Was this helpful?:
When I decided to let my ...

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5 Star Review

By : 'Anon'
Branch : Levenshulme, 902 Stockport Road
Services : Sales( As a Vendor )
Sold price : £121000
Rent PCM : £565
Would you recommend ? : Yes
Postcode : M19

8 Jul 2016
People found this helpful3

When I decided to let my house five years ago I wanted the whole experience to be hassle-free. Sanderson James are consistently rated as being the best letting and estate agents in the area. Based on their reputation I decided to go with SJ and soon understood why! Their approach is a combination ... Read Full Review


Comments on Agent Fees

Very reasonable and competitive.

Comments (0)Was this helpful?:
I sold my house within one ...

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5 Star Review
UserName

By : 'Review'
Branch : Gorton Lettings, 62-64 Reddish Lane
Services : Sales( As a Vendor )
Sold price : £119995
Would you recommend ? : Yes
Postcode : M34

26 Apr 2016
People found this helpful3

I sold my house within one month of having it up for sale and also the sale went through within 4 weeks. I could not recommend your Company enough. The service was excellent from start to finish. Special thanks to Gemma Bailey for all her help & hard work. I was kept up to date with the ... Read Full Review


Comments on Agent Fees

Good fees & excellent customer service.

Comments (0)Was this helpful?:
1 - 20 of 48 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

CUSTOMER COMPLAINTS HANDLING PROCEDURE As a firm licensed by the National Approved Letting Scheme Sanderson James aims to provide the highest standards of service to all landlords and tenants, but to ensure that your interests are safeguarded, we offer the following: If you believe you have a grievance, please write in the first instance to Jennifer Drinkwater at the address below: 62-64 Reddish Lane Gorton Manchester M18 7JL The grievance will be acknowledged within 7 working days and then investigated thoroughly in accordance with established “in-house” procedures. A formal written outcome of the complaint will be sent to you within 21 days. If we require longer than this timescale we will advise you in writing and confirm our revised response date. If you remain dissatisfied with the result of the internal investigation, please contact Gemma Lawlor(Bailey) the Area Manager who will review the complaint, at the address below: 902 Stockport Road, Levenshulme Manchester M19 3AD The grievance will be acknowledged within 7 working days and then investigated thoroughly in accordance with established “in-house” procedures. A formal written outcome of the complaint will be sent to you within 21 days. If we require longer than this timescale we will advise you in writing and confirm our revised response date. Following the conclusion of our in-house review we will write to you with a final written statement. If you are dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to : Ombudsman Services: Property PO Box 1021 Warrington WA4 9FE

Last updated at 3/2/2018, 10:45:56 AM by allAgents

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