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Saint Andrews Bureau Ltd

5/5, 50 Reviews
100% Recommended

100% sales valuation accuracy

60% letting valuation accuracy

61% sales fee satisfaction

61% letting fee satisfaction

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales100.00%61%£0£0
Lettings60%61%£450£2,000
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
90919300019
Address

Saint Andrews Bureau Ltd
44 Fore StreetHertford, Hertfordshire
SG14 1BY
01992 501752

Opening Hours
  1. Open
  1. 24/7
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Saint Andrews Bureau Ltd Branches (View All 7)
Can't even change a ...

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1 Star Review

By : 'Bob'
Branch : Cambridge, 18 Mill Road
Services : Property Management (They manage our building)
Would you recommend ? : No
Postcode : SG5

23 Oct 2018
People found this helpful0

Can't or won't do the simplest of maintenance jobs. Phone them up to report an issue - oh yes Sir we'll get on to that straight away.. nothing ever gets done. I take that back, after nearly a year of phoning and emailing they managed to change a light bulb in a pitch black area on ... Read Full Review


Comments on Agent Fees

Money for nothing..

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Useless! ...

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1 Star Review

By : 'Unhappy'
Branch : Cambridge, 18 Mill Road
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : CB24

23 Oct 2018
People found this helpful0

I cannot believe how awful and useless the Longstanton staff were. I was interested in a rental property. I was told they don't do viewings on a Saturday! They ask that you work full time to be able to take a rental property so the only way to view is to come out of work? How is that meant to ... Read Full Review


Comments on Agent Fees

Excessive for so little work

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Forget ...

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1 Star Review

By : 'zim'
Branch : Cambridge, 18 Mill Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CB22

7 Oct 2018
People found this helpful2

Don't expect your deposit back here - excuses and lies will part you from your cash. They also allowed tradesmen into my rented property without telling me which meant the place was left unsecure and stuff went missing. They ignored my complaints and were flippant and ... Read Full Review

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Very rude and ...

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1 Star Review

By : 'Hope'
Branch : Cambridge, 18 Mill Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CB1

31 Jul 2018
People found this helpful1

The service at SAB was appalling. We were promised that we would get to see 6 properties and that we would be updated on whether these properties went off the market and we were told that they would be replaced with other suitable properties. We arrived and were told we could only see 3 properties ... Read Full Review

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House ...

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5 Star Review

By : 'Cambridge'
Branch : Cambridge, 18 Mill Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : CB22

12 Jun 2018
People found this helpful0

Thanks for the quick efficient sale of our house and also making it a stress free part of the ... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
Great ...

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5 Star Review

By : 'Mr'
Branch : Cambridge, 18 Mill Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CB23

12 Jun 2018
People found this helpful0

We rented a house through SAB for a few years and had a positive experience throughout. The staff were helpful and friendly. Maintenance issues attended to promptly and no issue with our deposit at the end of the tenancy. Would recommend using them as it was a refreshing change to our experience ... Read Full Review


Comments on Agent Fees

Very reasonable for a quality service and experience.

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Lazy, avoidant, ...

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1 Star Review

By : 'Katebateman'
Branch : Cambridge, 18 Mill Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CB2

24 Apr 2018
People found this helpful0

The worst estate agent! So avoidant and unhelpful and never listen to requests - if ever any maintenance action is taken it's not even the right thing! Rude staff and expensive fees! Avoid at all ... Read Full Review


Comments on Agent Fees

Bad! Hope after the effort we've put into the property we're going to get our full deposit back though sincerely doubt it!

Comments (0)Was this helpful?:
Most helpful and ...

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5 Star Review
UserName

By : 'Akasaka'
Branch : Cambridge, 18 Mill Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : CB5

23 Mar 2018
People found this helpful0

Mr. Kane Astin and his Team had been taking care of several of my properties in Cambridge for the last 14 years. 2 of my properties were immediately when I first bought them. Always very kind, professional AND thorough in their work. Mr. Astin gave me valuable advises about all my properties (4) ... Read Full Review


Comments on Agent Fees

Normal charges

Comments (0)Was this helpful?:
taken flat for rent, to ...

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1 Star Review

By : 'Bingo'
Branch : Cambridge, 18 Mill Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CB10

26 Oct 2017
People found this helpful1

taken flat for rent, to collect the key, we have been asked to come to the office instead of at the property, even though we clearly mentioned. we cannot drive, so it took an hour taxi drive and an hour back. And there are un informed costs while taking the keys. very unorganized. They won't ... Read Full Review


Comments on Agent Fees

Bad

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Worst service provider. In ...

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1 Star Review

By : 'Mrunal'
Branch : Cambridge, 18 Mill Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SG85

1 Sept 2017
People found this helpful0

Worst service provider. In appropriate and very unprofessional approach towards tenants. Give incomplete information. They made us suffer even when we were moving through their agency from one house to ... Read Full Review

Comments (2)Was this helpful?:

By : Mrs Mrunal V Ambade

6 Sept 2017

VERY HAPPY WITH SAB . FRIENDLY STAFF. THEY HAVE THE BEST PROPERTIES IN TOWN AND ALWAYS AVAILABLE FOR...


Sab took on our flats sercice ...

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1 Star Review
UserName

By : 'Flat'
Branch : Cambridge, 18 Mill Road
Services : Letting (Property Management)
Would you recommend ? : No
Postcode : CB24

22 Aug 2017
People found this helpful3

Sab took on our flats sercice charge from Cambridge property Management and promised a cheaper service...3 years later its still the same.The comunication and promised returned call backs from Damon are no existent and he is alway on holiday!....also he never turns up for appointments. Their ... Read Full Review


Comments on Agent Fees

They promise cheaper fee's to get you onboard and dont deliver.

Comments (0)Was this helpful?:
Me and my husband were ...

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2 Star Review

By : 'Tetiana'
Branch : Cambridge, 18 Mill Road
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £725
Would you recommend ? : No
Postcode : CB29

7 Mar 2017
People found this helpful1

Me and my husband were looking for a nice property to move in for a long period. After long search, we finally found a lovely apartment with acceptable price. The first issue was encountered by filling online form, where website was giving information that my emails (tried like 3 different ... Read Full Review

Comments (0)Was this helpful?:
just awful, in the middle of ...

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1 Star Review

By : 'honey'
Branch : Cambridge, 18 Mill Road
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : CB4

13 Jan 2017
People found this helpful1

just awful, in the middle of filing the complaint against their staff. Drove from another city for an hour and a half to see a property, and she managed to forget the keys.... didn't see the property in the ... Read Full Review

Comments (0)Was this helpful?:
SAB sold our house after ...

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5 Star Review
UserName

By : 'Brian'
Branch : Cambridge, 18 Mill Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : CB22

2 Nov 2016
People found this helpful0

SAB sold our house after being on the market with 2 other agents. They gave us excellent, professional service. Thanks ... Read Full Review

Comments (0)Was this helpful?:
Great service over 10 years ...

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5 Star Review

By : 'Tim'
Branch : Cambridge, 18 Mill Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : CB1

3 Jun 2016
People found this helpful0

Great service over 10 years of looking after our property in Cambridge. Kane and his team at SAB have managed the property, dealing with tenancies, repairs, maintenance and furnishing. They are prompt, professional and efficient and highly ... Read Full Review


What agent could do to change your mind?

fair


Comments on Agent Fees

fair

Comments (0)Was this helpful?:
I would definitely recommend ...

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5 Star Review
UserName

By : 'Michelle'
Branch : Hertford, 44 Fore Street
Services : Letting (As a Owner)
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : SG12

10 Feb 2016
People found this helpful0

I would definitely recommend this estate agents. Lynn in particular was very helpful, friendly and efficient and I will continue to use ... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
Don't use this agency! It ...

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1 Star Review

By : 'Zoe'
Branch : Cambridge, 18 Mill Road
Services : Letting (As a Tenant)
Rent PCM : £725
Would you recommend ? : No
Postcode : CB11

20 Jan 2015
People found this helpful3

Don't use this agency! It will annoy u when it come to get the deposit back from them ! I has been nearly two months since I moved out the propert and return keys back to them, I am still waiting them to give my deposit back! I have been calling and emailing them, and they are just lying all the ... Read Full Review


What agent could do to change your mind?

Give my deposit back and explain the poor service

Comments (0)Was this helpful?:
Costumer service at SAB was ...

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2 Star Review

By : 'daisy'
Branch : Cambridge, 18 Mill Road
Services : Letting (As a Tenant)
Rent PCM : £450
Would you recommend ? : No
Postcode : CB1

8 Sept 2014
People found this helpful3

Costumer service at SAB was horrendous. when I went to pick up my keys I was given the contract to sign while the women serving me just left me there without going through any of it and served more people while ignoring me...despite the fact I'd just handed over over a thousands pounds to them. ... Read Full Review


What agent could do to change your mind?

Improve costumer service


Comments on Agent Fees

rent from the year before was increased by over £35 which is not reasonable. admin fees of over £200were not reasonable either when other agencies charge £70!

Comments (0)Was this helpful?:
I have to warn you that SAB ...

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2 Star Review

By : 'Anonymous'
Branch : Cambridge, 18 Mill Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CB2

20 Feb 2014
People found this helpful10

I have to warn you that SAB are not people-friendly agents. When it comes to personal interaction, they are the McDonald's of letting agents, except with less human warmth. Do not expect to be offered a seat when you come in to sign your multi-thousand pound letting agreement, let alone a ... Read Full Review


What agent could do to change your mind?

Stop being miserable, arrogant, unfriendly and shamelessly greedy.

Comments (0)Was this helpful?:
Through the course of finding ...

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2 Star Review

By : 'Mxmagic'
Branch : Cambridge, 18 Mill Road
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : CB1

29 Jan 2014
People found this helpful2

Through the course of finding a flat I dealt with a few of the Cambridge lettings agents, and sab was easily the worst. I filled out the application for the flat I had seen that day and supplied the information that they asked for as best I could - the same information that I have given for other ... Read Full Review

Comments (0)Was this helpful?:
1 - 20 of 50 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.

Last updated at 6/10/2019, 7:56:51 AM by allAgents

Awards won by Saint Andrews Bureau Ltd

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