Roy Brooks Ltd

Roy Brooks have managed our property since January 2014, when we moved to Singapore. Being 14 hours and 8 time zones away means that we needed an agent we could trust, especially since the house is our home to which we expect to return at some point. The 'local' knowledge was important to us. ... Read Full Review

I originally purchased my property with Roy Brooks acting as the selling agent. I was impressed by their service so when I moved abroad for work, they were my first choice to be an agent. Lewis Gordon has been my contact for many years and I am extremely happy with the advice he gives. What I ... Read Full Review

We have rented out our flat in Nunhead through Roy Brooks Ltd since summer 2013. The staff are very friendly and approachable, and the service has been excellent right from our first contact. The property management is very good, and communication is regular and clear. It all helps to take the ... Read Full Review

Kelly Walsh of Roy Brooks has found me tenants several times, every time she has worked miracles. I think she takes her job very seriously and nothing is ever too much trouble. She certainly gets fast results and I have never found any reason to ever complain about anything she has ever done, or ... Read Full Review

Our experience with Roy Brooks and with Toni has been extremely positive- they have been extremely helpful and made a stressful time as easy as possible. Great ... Read Full Review

Having had a really difficult time with other estate agents it was really a relief to meet Toni and everyone at Roy Brooks. It always felt like they were trying to make the move as easy as possible and wanted what was best for both us and their landlord, really positive experience and I have ... Read Full Review

When we and my housemate first went to view the property in Peckham we were greeted by Toni who was not only very informative but also very friendly! She is a big reason we went ahead in renting the property! Once we had put an offer in Kelly dealt with the referencing and tenancy agreement and ... Read Full Review

Having rented in London for six years and having had some odd experiences with agents (like the one who just let himself into our house, with no warning) it was a Dream Come True when we walked into Roy Brooks having just been shown a beautiful flat by Peter. They are all so lovely. So brilliant. ... Read Full Review

The agency makes a real effort to support you when you're moving in, including with deliveries and making sure everything works. Toni and Kelly are both very friendly, helpful and frank about the local ... Read Full Review

Kelly Walsh was my letting agent for the past two years, and from our first meeting was extremely friendly, helpful and efficient. The service she provided was very personal; she listened exactly to what we wanted, helped us on numerous occasions with issues such as when we wanted to renew our ... Read Full Review

We had an excellent service from Roy Brooks, especially from Kelly and Melanie. They were prompt in getting back to us and extremelly friendly and helpful. Unlike some agencies, they seemed to care about us and did all they could to make the move a smooth one. I would definately recommend ... Read Full Review

We are 1st time landlords and both Kelly and Toni couldn't have been more helpful, friendly and approachable whilst holding our hands through the whole process. I would highly recommend Roy Brooks to anyone who is looking to rent out their ... Read Full Review

We sold two properties at the same time with Roy Brooks - no easy task to co-ordinate - but they were great. We had a lot of dealing with agents because we were also buying and what stood out was that Roy Brooks are not a bunch of young men in suits like so many but an eclectic team of nice people ... Read Full Review

What can I say… Great, Great, Great service. I have worked with various letting agents over the years as a landlord and I have to say Kelly Thomas as provided the BEST service I could ask ... Read Full Review

We had a really smooth experience renting through Roy Brooks. It was easy to get an appointment to view the property (a big plus in London). Once we made an offer the whole process was quick and painless. Their fees weren't the cheapest, but they weren't the most expensive by a long way. ... Read Full Review

It was six months from acceptance of our offer until exchange of contracts - a stressful time, but James and Stacy took great pains to keep us in the loop. We very much appreciated ... Read Full Review

My flatmates and I have very recently found and moved home with the amazing help of Kelly Walsh at Roy Brooks. We were unfortunate enough to have our landlord sell the current house we were renting and Kelly immediately supported our every need. When we finally found our new flat, Kelly was 100% ... Read Full Review

I have nothing but praise for this agent. They made the buying experience really pleasurable. Stacy Kaur was in regular contact throughout and alerted and ironed out any problems in a very efficient manner. We felt she and James gave us individual attention at all times from start to a ... Read Full Review

Excellent customer service, Kelly acted quickly and efficiently keeping me fully up to date with all progress. a real credit to Roy Brooks, will be using again. Thank ... Read Full Review

Kelly was polite and attentive. She dealt with our concerns in a timely and professional manner. She did not keep us long during the agonising waiting process when we discovered someone had put in a bigger offer on our rental. It is a 4 star rating and not 5 star because Roy Brooks advertised the ... Read Full Review