Rook Matthews Sayer

Marie and her team are totally professional.Marie especially supported me throughout this process giving me the advice and guidance I needed. I would have no hesitation about recommending them to ... Read Full Review

We were really happy with the support we received while selling our home. The staff really listened when we brought up concerns about interest rates and finding a buyer as we were desperate to secure a new build plot but if we didn't have a buyer we would lose it. They told us they would find ... Read Full Review

Used Rook Matthew to sell my house and the sale was achieved very quickly and efficiently .I had a number of viewings over a weekend and this was managed very efficiently with good communication . We also tried to buy a property being sold by the same estate agent and have had to withdraw our ... Read Full Review

I'm a cash buyer chasing the opportunity to view a property via RoomMatthew Sayer for a couple of months now. First I was told it's a holiday let and I couldn't view yet, then I was told there is no access to the property as they couldn't get hold of the landlord. So how did ... Read Full Review

I couldn't have asked for more. Sound advice on how best to market my house, really good communication, great attention to detail in contact with the other parties who needed to be kept informed. Thanks to the whole ... Read Full Review

Sold my house through a different estate agent yet bought house my 2nd house from rook Mathew sayers I can't thank Barbara and her team enough , Barbara would always take your call and go that extra mile ,after a bad start to my selling/buying not rook Mathew sayers fault , Barbara said ... Read Full Review

I was helped through the housebuying process and mortgage selection by Neil who was very knowledgeable and helpful. I had no idea what to expect when buying a house so his expertise and advice were ... Read Full Review

My nightmare with this firm darted in 2017 when they put a tenant into the house next door. I complained to them about the noise and the state of the garden to no avail. I had lived in this lovely estate since 2004 and my intention was to stay there. This particular neighbourhood used abusive ... Read Full Review

I choose RMS Forest Hall to sell my property as felt they were the best estate agent in the area. I was correct as an offer came in at 7 days, after wonderful negotiating during the next week, I accepted a suitable offer. A professional , knowledgable team and were also extremely helpful. ... Read Full Review

Following a good experience buying via RMS I returned, I have recently rented my home through RMS, I had my initial consultation from David who answered my questions and gave me Adele as a point of contact. I have spoken with Adele a lot during the process from my initial consultation to my ... Read Full Review

RMS are a great letting agent.I have used them for many years and they always deliver. All the staff I have dealt with have been absolutely brilliant. Adele has helped me find quality tenants and her knowledge advice and communication has always been top ... Read Full Review

A huge thank you to Adele and Simon for their efforts in securing a new tenant and arranging all the necessary follow-up works for the flat, in such a prompt manner. Adele has always kept me updated directly by phone and she certainly sounds a very warm end helpful lady in general. I am just ... Read Full Review

We sold our house through Ashingtons RMS 2018, we found their service very friendly and attentive. Wendy was always on call for our questions and couldn't have helped more. We have used them for two house sales now and would do so ... Read Full Review

We have recently bought through RMS. It wasn't a straight forward purchase and quite an unusual mortgage product but we received amazing support from Neil as Mortgage Advisor and Sian and Laura in the sales and after sales teams. I would highly recommend anyone to use RMS and look to use the ... Read Full Review

We recently rented a property through Rook Matthews Sayer. It was a really positive experience, and I couldn't rate Adele Eagleton (the Lettings Consultant) or Summer Glen (who handled the paperwork and references) highly enough, they were friendly, professional and responded quickly to any ... Read Full Review

I am a landlord and Have used Rook Mathew Sayer Bedlington tenant management system for both my properties, the Bedlington staff have been first class in securing good tenants extremely quickly and managing all details in a professional manner. I have also bought property through the Bedlington ... Read Full Review

After many phone calls and no return calls, arranged to view a property in Amble that had just gone on the market. Drove to Amble (took 2.5 hours) puilled up outside the property 5 minutes before the appointemnt time to find a SOLD board up. Called the Amble office to see what was going on and ... Read Full Review

An absolute joke of a company!! Myself and my partner have been renting a property for 7 months now with the absolutely terrible service from the repairs/support side of the agency. We have had problems from start to finish in regards to the heating, water and all round condition of the property. ... Read Full Review

thank you very much, all staff extremely helpful especially Angela and they were very professional. answered all questions i had about property. I can thoroughly recommend Rook Matthews Sayer for all sales and rentals. many thanks Martin ... Read Full Review

I am a student tenant of a flat that’s let out by this company. Unfortunately my flat mates and I were unable to attend a house viewing as we were situated in China for our year abroad, however, from the photos it looked like a suitable flat and so chose it. The original price stated ... Read Full Review