If I could give this company zero stars I would. The customer service is abysmal, as a tenant you need to know who to contact should you encounter a problem and with AM every department seemed to not want to have anything to do with assisting you and would pass any issue to someone else so more... Read Full Review

Worst agents I have come across in 25 years of letting business. Told lies to tenant and myself. They have no idea of good service - only interested in taking... Read Full Review

Rented a property for two years and will never use their services again. Terrible customer service, unethical and bullying practices. They went into the flat I was renting on two occasions while I was in the flat and without previous notice. They did not bother to knock and used their key. I... Read Full Review

We approached Atkinson Mcleod - Aldgate about a flat listed on their website. On 23 July, we viewed the flat and were very much interested in it. We reached an agreement with the landlord via the estate agent, Alexandra, on price and duration. On 23 July, we paid the holding deposit and signed an... Read Full Review

Used AM to find tenant for my flat. Failure to get any offers in 6 weeks. Local rival estate agent found someone at the right price within 10 days. Once I informed Megan at AM of this she magically found someone within 24 hours, at a very high offer rate. Turns out she had made them up to stall for ... Read Full Review

I would not trust these people to tie their own shoelaces, let alone let them handle a property of mine. As tenants who had them inflicted upon us as managing agency, every fresh dealing we had with them brought some new instance of unprofessionalism or incompetence. I have never written a consumer ... Read Full Review

We had to deal with Atkinson McLeod for two years and everything seems to be a problem at this agency. To mention a few things: - problems with the beginning of the tenancy, we paid a deposit, did not hear about them for two weeks, and got warned that the landlord had accepted different conditions ... Read Full Review

This agency is really good when you need to search for a property and when they need something from you. Eg. they were very quick at taking the money for the deposit and fees. Moreover, they were very fast and proactive when they wanted to come to see the flat during the period before we left the... Read Full Review

Nightmare experience! Ross Atwell went back on several promises on what would and would not stay in the house. And on the move-in day we were shocked that the flat had not been cleaned (there was even old underwear left behind!). No compensation was given for moving in a day later. When... Read Full Review

Very unhappy with the service. We were showed a house by the agent Russ Attewell which was not of our like. The next day we call him to let him know we were not interested. He asked why we weren't interested so I gave my opinion, choosing the words sensibly, and he took it personal and start to... Read Full Review

Izabella is an excellent professional. Very transparent, efficient and provides continuous updates. She is always ready to help you in the complexities of the... Read Full Review

Izabella was brilliant throughout the process of selling our property, really efficient and positive. We would highly recommend using... Read Full Review

Professional, thorough and knows the local area. I had a choice of estate agents to choose from in my local area and Izabella stood out for her professional approach and for being easy to deal with. This proved to be an excellent choice. Whilst her original valuation was low she was flexible... Read Full Review

Inga was extremely helpful finding a suitable flat for myself, very professional and proactive in getting the process moving and ensuring a effortless transition. Highly recommend Inga for anyone looking to move into central... Read Full Review

I keep coming back to Atkinson Mcleod because of Chloe Parker. Chloe is efficient, helpful and no problem is too much trouble. I don't have a lot of time and I'm difficult to get hold of, but Chloe helps take the stress out of the various issues that crop up from time to time. Definitely an asset... Read Full Review

Manon quickly deciphered what I was looking for. She immediately found exactly the right flat for me. It was the smoothest and swiftest flat search for me ever. I moved 5 times so far, but Manon was by far the most professional, understanding, trustworthy, and personable agent. I greatly enjoyed... Read Full Review

I chose to use Aitkinson Mcleoed as I had rented another flat through them, and subsequently bought this property through them. At the time I had been impressed with their service so decided to give them the business to sell it again. Izabella was very thorough with the sale of my property and... Read Full Review

Very Good service all round - Ebru was polite and professional and guided us through the process of extending our contract. Would recommend to... Read Full Review

Manon is truly an outstanding agent! We had some very specific requests (an extremely quiet and spacious flat, but still in the heart of the city of London, in order to be able to walk to work), and she managed to very quickly find us a fantastic place in the right location, and exactly at the... Read Full Review

Manon was great! From the minute I spoke to her on the phone all the way up to securing the flat she was there to help. She was knowledgeable and friendly and offered advice and guidance every step of the way. Dealing was Leigh was also a pleasure who was also very friendly and helpful I would... Read Full Review