The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

2.1/5, 48 Reviews
27% Recommended
0% letting valuation accuracy
25% letting fee satisfaction
By : 'Louise'
Services : Letting(I am a Tenant)
Would you recommend ? : No
Postcode : L7
I rented with Accommod8 in 2008/2009 and am not surprised to see that the company has not improved since. We experienced exactly the same problems 5 years ago as everyone seems to be experiencing now. It seems like Accommod8 will never learn from their mistakes. Our problems included: a window falling off it's hinges and therefore would not shut (this was not fixed for months despite it being winter and therefore freezing outside), the bathroom floor started to fall away which again took ages to fix despite the risk of the shower falling through to the ground floor, there was a bad smell when we moved in which turned out to be a dead rat under the sink, we had an ant infestation (from day 1) that they refused to deal with, the internet always went down and this would not be looked out unless it was Mon-Fri (it was centrally controlled for all of the houses so we were unable to look at it) and many other issues I have tried to forget. Responses were always slow and often you had to chase, although again this rarely helped. Going to the office didn't help either, creating a very frustrating situation. Leaving the property didn't help as then the deposit debate ensued. Accommod8 tried to take more than half of our desposit for ridiculous items including 'missing hoover attachments' which never existed and were not actually on the check-in inventory. Why on earth would I steal hoover attachments for a hoover I didn't own? We were also accused of stealing the key for the fire alarm box which 'coincedentally' had dispeared just after the last Accommod8 inspection. We were also charged for cleaning of the property and replacement sofas, despite fully cleaning the property upon leaving and the fact that the sofas were ripped when we arrived. We fought back against the deposit deductions with TDS and managed to get a big chunk of it back. It took months but it was worth it. One final comment, it's pretty clear to me that the majority of positive comments below were written by Accommod8 themselves, as anyone who has rented with the company will be able to tell. Don't be fooled! And one tip for Accommod8, you may want to hire someone to work on your SEO. Have you seen your front page on Google? It's the worst SEO I have ever seen for a company. Anyone who Googles you will know exactly what you're company is about - making money any way you can and treating your tenants like dirt. Whatever you do, don't rent with Accommod8.
Employing even one person with knowledge on customer service would be a start. Not sure there is anything they could ever do now to change my opinion of them.
By : The accommod8 Team
1 Feb 2014Dear 'Louise' Thank you for your review. We consider all reviews and comments about what we do and I hope my response will provide an acceptable explanation. You lived in our accommodation 5 years ago and I can confidently state our current tenants will not experience the same or similar problems you have alleged. I am aware in 2008 we had problems with repairs and maintenance at Heritage Court as the owner of that site undertook to carry out all repairs and maintenance using their own contractors, not under our control. The provision was inadequate resulting in various problems for tenants which frankly was unacceptable. This arrangement is no longer in place. All our accommodation is now maintained by our in house maintenance team and I am confident they provide a good level of service. With regard to deposits we are governed by the strict rules of the Tenancy Deposit Scheme (TDS) which means we have to justify any proposed deductions from deposits. In the event ex tenants are not satisfied with our procedures they can raise a dispute with the TDS. In most cases where a dispute is raised with the TDS acommod8 is awarded the deposit which vindicates us and validates our procedures. Our priority is to ensure our tenants get good service and great value accommodation. The accommod8 Team
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 25.00% | £325 | £2,660 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 3 | 0 | 9 | 34 | 0 | 0 | 0 | 0 | 1 | 1 |
Accommod8
Unit 64 Parliament Business Centre, Commerce Way, Liverpool, Merseyside
L8 7AB
0151 703 9355
By : 'Darcy'
Branch : Liverpool, Unit 64 Parliament Business Centre, Commerce Way
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : L7
Although the house and room sizes were great, accomod8 themselves are a company I would never recommend, completely unhelpful when i nearly became liable for the electric bills, awful communication and repairs done to the bare minimum including leaving an overflowing sewage drain they unblocked at ... Read Full Review
By : 'Emma'
Branch : Liverpool, Unit 64 Parliament Business Centre, Commerce Way
Services : Letting (As a Tenant)
Rent PCM : £1200
Would you recommend ? : No
Postcode : L15
I wouldn't recommend Accommod8 to anyone unless you want a freezing cold, mould infested and leaking house. The maintenance people were actually really good and did come round to fix the leaking window and my window, which was actually not put into place properly so you could see the literal ... Read Full Review
By : 'Owen'
Branch : Liverpool, Unit 64 Parliament Business Centre, Commerce Way
Services : Letting (As a Tenant)
Rent PCM : £2660
Would you recommend ? : No
Postcode : L7
While the house itself is a 7/10, the service of Accomod8 is absolutely shocking. Left us without wifi for months and tried to blame the tenants. Once finally getting an engineer out after us asking for months and months, it was revealed that it was Accomod8 that caused the wifi issue in the first ... Read Full Review
By : Emma Weeks
7 Jun 2021Dear Owen, Thank you for your review. We are so sorry to read your comments and apologise for any inconvenience caused. This falls way below the experience we would expect for our...
By : 'Jake'
Branch : Liverpool, Unit 64 Parliament Business Centre, Commerce Way
Services : Letting (As a Tenant)
Rent PCM : £105
Would you recommend ? : Yes
Postcode : L7
The site Manager was extremely helpful and friendly. The repair and maintenance man was also very friendly and sorted each job the needed doing to high quality. An overall nice ... Read Full Review
By : 'Paul'
Branch : Liverpool, Unit 64 Parliament Business Centre, Commerce Way
Services : Letting (As a Tenant)
Rent PCM : £450
Would you recommend ? : No
Postcode : L7
If you can feasibly do so, avoid this company at all costs. Speaking as a guarantor and parent of a student renting via them, I can report the company was a nightmare to deal with, especially during COVID lockdown. My son and flatmates were banned from traveling back to Liverpool due to government ... Read Full Review
By : Emma Weeks
8 Sept 2020Dear Paul, Thank you for your comments, we do read all comments and consider them all carefully. I am so sorry you feel the situation was regrettable. We were at all times following the terms of the...

By : 'Marylyn'
Branch : Liverpool, Unit 64 Parliament Business Centre, Commerce Way
Services : Letting (As a Tenant)
Rent PCM : £400
Would you recommend ? : No
Postcode : L7
Don’t stay with Accommod8 The company is a SCAM!! Since I moved into my flat in October 2019 at 47-55 smithdown lane L7 3EL, me and the whole flat have been experiencing issues with having water in the flat. They have a designated pipe for every floor and when it’s more ... Read Full Review
By : Emma
8 Jan 2020Dear Marylyn, Thank you for your comments - we are so sorry you have had a problem. We can confirm the issue was resolved after your initial report. Please can you email us directly so that we can...


By : 'Danielle'
Branch : Liverpool, Unit 64 Parliament Business Centre, Commerce Way
Services : Letting (As a Tenant)
Rent PCM : £340
Would you recommend ? : No
Postcode : L7
Absolutely shocking experience living with this agency. It took over a year to sort a bad damp problem, their solution was to cover it with tinfoil. Do not rent with ... Read Full Review
By : Emma
21 Jan 2020Dear Danielle, we are so sorry you have had a problem with your previous tenancy - please do contact us with further information via enquiries@accommod8.biz so that we can confirm details with you -...
By : 'Ellie'
Branch : Liverpool, Unit 64 Parliament Business Centre, Commerce Way
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : L3
WOULD NOT RECOMMEND THIS AGENCY TO MY WORST ENEMY. I can guarantee that no matter how nice the flat/house is you're viewing, it won't be worth the promised aggro this company will put you through your whole tenancy. We have had to contact Liverpool Student Homes multiple times ... Read Full Review
By : Emma
21 Jan 2020Dear Ellie, we are so sorry you have had a problem with your previous tenancy - please do contact us directly so that we may address each area of concern with our complaints procedure-...
By : 'Whywontyouhelpus'
Branch : Liverpool, Unit 64 Parliament Business Centre, Commerce Way
Services : Letting (As a Tenant)
Rent PCM : £1940
Would you recommend ? : No
Postcode : L78R
The utter disregard and lack of respect they have for their tennants, shows through the âschool yard bullshitâ over the phones and no effort to aid their housing no hot water or properly working gas for 7 months no help? Still waiting? And have requested electrical repairs ... Read Full Review
Got gum decease 2 times through not being able to wash dishes with hot water properly and I’m someone with ocd
By : 'CT'
Branch : Liverpool, Unit 64 Parliament Business Centre, Commerce Way
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : L15
DISGUSTING company profiting off students with no money. They STOLE £100s from me and my flatmates from our deposit. We went through TDS to try and get it back and Accomod8 REFUSED to give the information proving we left the flat in pristine condition. We had photos to show TDS our flat was perfect ... Read Full Review
Shocking. Disgustingly expensive for poor accommodation and terrible customer service.
By : 'Omer'
Branch : Liverpool, Unit 64 Parliament Business Centre, Commerce Way
Services : Letting (As a Tenant)
Rent PCM : £1920
Would you recommend ? : No
Postcode : L15
As per the reviews written before me, I - a desperate university student just looking for somewhere to rent quickly for the next year - fell into Accommod8's horrible trap. The house was not clean when we moved in, there was a âcheck in inventoryâ taken whilst we were present upon move-in ... Read Full Review
Bad. Ridiculously overpriced for a disgusting service.
By : 'N/A'
Branch : Liverpool, Unit 64 Parliament Business Centre, Commerce Way
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : L7
The staff at Accommod8 Liverpool are fantastic. They are so helpful and friendly towards students living away from home. Any problems encountered are always dealt with in a professional manner. The Accommod8 contract and protocol is fair. Finally, the maintenance guys at accommod8 are excellent and ... Read Full Review
Accommod8 fees are very fair.
By : BarryBull
5 Mar 2019Don't chat...
By : 'JD'
Branch : Liverpool, Unit 64 Parliament Business Centre, Commerce Way
Services : Letting (As a Tenant)
Rent PCM : £325
Would you recommend ? : No
Postcode : L18
We had many problems with accomod8. Firstly, when I signed for the house they refused to give me a key to the property. The only shower was broken for two weeks despite repeated requests for it's fixing. The fridge broke, defrosting all of the food inside and again this took weeks to be ... Read Full Review
By : 'El'
Branch : Liverpool, Unit 64 Parliament Business Centre, Commerce Way
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : L1
I would never use this letting agency again and I would definitely not recommend them to anyone. I wish we had read reviews about them before we signed the contract as every single review I have seen about them is terrible. To start, they would let themselves into the property whenever they wanted, ... Read Full Review
After my experience this year and the quality of the facilities, at most I would pay £85 a week. I know people who lived in much nicer accommodation in the same area and paid £100 where as we paid £115 a week.
By : 'El'
Branch : Liverpool, Unit 64 Parliament Business Centre, Commerce Way
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : L1
I would never use this letting agency again and I would definitely not recommend them to anyone. I wish we had read reviews about them before we signed the contract as every single review I have seen about them is terrible. To start, they would let themselves into the property whenever they wanted, ... Read Full Review
After my experience this year and the quality of the facilities, at most I would pay £85 a week. I know people who lived in much nicer accommodation in the same area and paid £100 where as we paid £115 a week.
By : 'STUDENT1'
Branch : Liverpool, Unit 64 Parliament Business Centre, Commerce Way
Services : Letting (As a Tenant)
Rent PCM : £95
Would you recommend ? : No
Postcode : L7
Upon signing the contract we were told that we would be able to move in to the house early July. As it transpired we were not able to move in until late August which was particularly irritating as I was required to live in Liverpool due to my job and I was paying for a house that I was unable to ... Read Full Review
Overpriced
By : 'Anon'
Branch : Liverpool, Unit 64 Parliament Business Centre, Commerce Way
Services : Letting (As a Tenant)
Rent PCM : £130
Would you recommend ? : No
Postcode : L7
All they want is money, they will charge you for anything. The house you live in will look alright probably but things will start to break after a few months. Once they do they'll charge you for everything and they make there own prices up as they choose. Scammers using students money to ... Read Full Review
By : 'Ex'
Branch : Liverpool, Unit 64 Parliament Business Centre, Commerce Way
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : L3
Had to fight to get any repairs done throughout the entire tenancy despite living right above the office, including repairs to fix problems with hot water. Deposit return was a joke, with extortionate charges that weren't justifiable - including cleaning fees when the flat was cleaner after ... Read Full Review
By : 'Thomas'
Branch : Liverpool, Unit 64 Parliament Business Centre, Commerce Way
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : L7
Not the best experience with accommod8. The majority of the problem was the fact that the house we first moved into was full of damp, there was a bad smell of must and for a couple of weeks the odour of rotting. We were told it might be a dead rat under the floorboard and that we just have to leave ... Read Full Review
Too expensive for the first property, but cannot complain about the cost for the second house.

By : 'Eddie'
Branch : Liverpool, Unit 64 Parliament Business Centre, Commerce Way
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : L7
Rented from this agent for my second year at university. They were atrocious landlords in every aspect. The price I paid for what was essentially a very basic house is something a regret resoundlingly. Constant house inspections where the house had to be spotless left me and my housemates feeling ... Read Full Review
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Last updated at 9/11/2018, 9:37:40 AM by allAgents