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Brices Sales and Lettings
4.7/5, 208 Reviews
92% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
96% sales fee satisfaction
96% letting fee satisfaction
Brices is an agency which makes a difference. With a refreshing mix of experience both in the corporate and independent sector we have built on our solid training and adapted it with personality and flair.
Brices is not bound by a corporate identity, this allows us to encourage involvement with our clients in th
e marketing decisions – every property and client is different!
We are more than just sales people and we do not adopt the hard sell approach – we know our clients, listen and intelligently match them to a tailor made service or suitable property to buy or rent.
We have designed our entire image and colour scheme from the office, interior and exterior, marketing material and boards to be sympathetic and subtly blend in to the historically protected area in which we specialise.
Emphasis has always been placed on reacting to market conditions and awareness of the needs of our clients and we have been successful adapting to a difficult and challenging time.
Brices is a successful & highly recommended agent with an innovative range of services combined with a dynamic but relaxed and friendly office environment which is substantiated by our achievements and testimonials.
"Seriously awful estate agents ..."
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1 Star Review
By : 'dominiqueindie'
Services : Letting(I am a Tenant)
Would you recommend ? : No
Postcode : BN3
24 Jan 2014
People found this helpful7
Seriously awful estate agents - the worst ones I have ever dealt with. Do not, do not use them. Not only are they quick to shirk off any responsibility - they are also extremely rude and incredibly defensive. Instead of being apologetic for their short-comings/misunderstandings near the end of my tenancy, they proceeded to act in a very defensive manner, verbosely making threats and personal digs towards me. I was basically called a bully, when actually all I had done is speak assertively (several colleagues of mine were opposite me while I was on the phone and testified to that, because I was concerned that I had been rude! Phew). To be honest with you, it was like talking to a petulant teenager. When I tried to explain that I wasn't being aggressive, I was just trying to sort something out, I was met with a sneer of 'well we deal with people every day and this doesn't happen'. Well evidently - that was a lie from seeing these reviews. I would say that they're all well and good, so long as they get your money and your signature. As soon as they have that then they are as rude to you as they like. I didn't argue back because there is more to life. I'm a big believer in reputation, and as far as I'm concerned, if they really want to upset people enough in this already saturated market, then me arguing back isn't going to do anything. Their shortcomings speak for themselves. I will not use them ever again, that's for sure and I'm glad to be rid of them. I'm also going to make sure that any friend, colleague, or loved one in Brighton&Hove I have will not use them either (yes, that's how strongly I feel about the 'service' I received).
What agent could do to change your mind?
It\'s hard to say what they could have done, because the nature of our interaction was so awful. I think they should all go to customer service lessons and realise that actually, to be a lettings agent, you should be friendly and accommodating. You are offering a service. They should probably go to counselling as well - the anger was so strong it was like it was pulsating off the phone!
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By : Louise Brice
27 Jan 2014Dominique, I was obviously concerned to read your review and I planned to do a full investigation into what happened to put things right but I have been through all tenancies for the past 5 years and can find none attached to your name? Please contact me so I can establish the circumstances and what we can do to rectify it without fail. Louise Brice Director
By : dominiqueindie
27 Feb 2014Hi Louise, Dominique is my middle name, not my first name. When I have finished my tenancy with you I will be in touch again. I had such appalling treatment with Brices that I'm very wary about giving my name at the moment. Very best, Dominique
By : Louise Brice
3 Mar 2014Dominique, I am still unable to locate any records for you in our database but want to reiterate that we take any complaint very seriously and I would really like the opportunity to look at what has happened and put things right. Please contact me on louise@brices.co.uk. Louise Brice - Director
By : Louise Brice
22 May 2014Dominique, I wanted to follow up on your last response 3 months ago that you would be in touch after the end of your tenancy. Can you please let me know if your tenancy has ended and, if it has, please outline what didn't work for you so I can feedback and discuss with my staff and put things right with you? If you are still a current tenant then it doesn't sit well with me at all that you remain unhappy and, again, I ask you to contact me to discuss this as we have no issues we are aware of nor unhappy tenants as I write this?
By : Dominiqueindie
16 Jan 2015Hi, I stayed in 55 Ventnor Villas but thankfully have now moved put and are now with Property Moves. Although PM aren't perfect, at least you don't get abuse from them. I suffer from anxiety - and after a conversation with your employee I had a panic attack. As I can see from the other reviews there your claim of "we have no complaints" is not true,is it?
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 96% | £145,000 | £825,000 |
| Lettings | 100% | 96% | £525 | £1,700 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 26 | 1 | 75 | 10 | 49 | 1 | 38 | 0 | 4 | 4 |
Areas covered
- BN1
- BN2
- BN3
- Brighton
- Hove
Address
Brices Sales and Lettings
30c Western Road, Hove, East Sussex
BN3 1AF
01273 323000
Opening Hours
- Monday :
- Tuesday :
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- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 18:00
- 09:00 - 18:00
- 09:00 - 18:00
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- 09:00 - 17:30
- 10:00 - 17:00
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Have used Brices for both ...
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5 Star Review
By : 'Matt'
Branch : Brighton and Hove, 30c Western Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : BN3
28 Mar 2025
People found this helpful0
Louise, Alex and the team at Brices have helped me my flat in Hove over the last 7 years - finding brilliant tenants quickly, and making the whole experience fussfree. This year they've helped to sell the flat too - and their experience with the added complications that inevitably come with ... Read Full Review
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House ...
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5 Star Review
By : 'Soma'
Branch : Brighton and Hove, 30c Western Road
Services : Sales (As a Vendor)
Sold price : £770000
Would you recommend ? : Yes
Postcode : BN1
4 Mar 2025
People found this helpful
I highly recommend Alex Sheppard of Brices Estate Agents. He worked tirelessly to sell our house and overcame many issues which came up when our chain failed. He was always available, contacting me in the evenings and even working on his holiday to get the sale done. He is very experienced and ... Read Full Review
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Great ...
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5 Star Review
By : 'C'
Branch : Brighton and Hove, 30c Western Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : BN1
1 Mar 2025
People found this helpful0
Alex and the team have been excellent. Their communication and commitment to us as buyers was exceptional and I’d absolutely work with them ... Read Full Review
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Sale of ...
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5 Star Review
By : 'Peter'
Branch : Brighton and Hove, 30c Western Road
Services : Sales (As a Vendor)
Sold price : £320000
Would you recommend ? : Yes
Postcode : BN3
5 Jun 2024
People found this helpful0
The person at Brices who dealt with our sale was Alex Sheppard. He really went the extra mile and kept us informed of all developments throughout a number or 'near sales' and misses along a rocky road, right up to the eventual sale and completion. With respect to communications with ... Read Full Review
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I have used Alex at Brices to ...
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5 Star Review
By : 'Returning'
Branch : Brighton and Hove, 30c Western Road
Services : Sales (As a Vendor)
Sold price : £350000
Would you recommend ? : Yes
Postcode : BN3
11 Aug 2023
People found this helpful0
I have used Alex at Brices to buy, sell and rent a property, and his knowledge and customer service have been excellent. Regarding follow-up and communication, Alex is exceptional and always delivers what he says he will. Inevitably there are always bumps along the road with buying and selling, ... Read Full Review
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Alex is friendly, ...
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5 Star Review
By : 'Paul'
Branch : Brighton and Hove, 30c Western Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BN3
10 Aug 2023
People found this helpful0
Alex is friendly, professional and conscientious. He has an excellent knowledge of the local market and in my experience, made moving far less stressful than it could have been. In the Wild West of the rental market, Alex should be given the job of ... Read Full Review
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Alex was brilliant - ...
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5 Star Review
By : 'Janet'
Branch : Brighton and Hove, 30c Western Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : BN3
7 Aug 2023
People found this helpful0
Alex was brilliant - efficient and helpful. He always got back to me quickly and dealt with my purchase in a professional and friendly manner. I would highly recommend him and the team at ... Read Full Review
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Alex at Brices was a really ...
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5 Star Review
By : 'Steve'
Branch : Brighton and Hove, 30c Western Road
Services : Sales (As a Vendor)
Sold price : £195000
Would you recommend ? : Yes
Postcode : BN1
4 Aug 2023
People found this helpful0
Alex at Brices was a really good estate agent. He was very honest and realistic with the valuation price. We sold quickly, which is what we wanted and he was very proactive in working with us to chase solicitors to push things along. Very pleased Steve and ... Read Full Review
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Alex was efficient and ...
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5 Star Review
By : 'Trish'
Branch : Brighton and Hove, 30c Western Road
Services : Sales (As a Vendor)
Sold price : £540000
Would you recommend ? : Yes
Postcode : BN3
3 Aug 2023
People found this helpful0
Alex was efficient and brilliant with all preamble that comes with selling a property. Nothing was too much trouble and he was always quick to respond to queries. I have recommended him to several friends ... Read Full Review
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Louise and Alex have been ...
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5 Star Review
By : 'Craig'
Branch : Brighton and Hove, 30c Western Road
Services : Letting (As a Owner)
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : BN3
3 Aug 2023
People found this helpful0
Louise and Alex have been fantastic. Helpful and friendly with both rentals and sales. Would highly recommend them. Lovely company to deal ... Read Full Review
Comments (0)Was this helpful?:
Dealt mainly with Alex and ...
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5 Star Review
By : 'Paul'
Branch : Brighton and Hove, 30c Western Road
Services : Sales (As a Buyer)
Sold price : £400000
Would you recommend ? : Yes
Postcode : RH15
3 Aug 2023
People found this helpful0
Dealt mainly with Alex and found him friendly, knowledgeable and attentive. Always at hand to answer queries and greatly contributed to a largely trouble free conclusion to my property purchase. I would definitely recommend ... Read Full Review
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Very personal and ...
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5 Star Review
By : 'Amy'
Branch : Brighton and Hove, 30c Western Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : BN3
2 Aug 2023
People found this helpful0
Very personal and professional. We had the best experience with them as a landlord and a seller. Would recommend to all looking for a reliable and friendly estate ... Read Full Review
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I bought a flat recently ...
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5 Star Review
By : 'Panna'
Branch : Brighton and Hove, 30c Western Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : BN3
2 May 2022
People found this helpful0
I bought a flat recently through Brices in Hove. They were excellent. I was viewing a place around the corner, but stumbled upon the estate agents window and saw a place I liked. Alex and Sam were great, they called the seller and got me a viewing within half an hour. They accommodated further ... Read Full Review
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Excellent service all the way ...
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5 Star Review
By : 'Max'
Branch : Brighton and Hove, 30c Western Road
Services : Sales (As a Vendor)
Sold price : £275000
Would you recommend ? : Yes
Postcode : BN3
8 Apr 2022
People found this helpful0
Excellent service all the way from the beginning until completion. They were very helpful in informing the buyer and managing timing ... Read Full Review
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Lovely ...
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5 Star Review
By : 'Mo'
Branch : Brighton and Hove, 30c Western Road
Services : Letting (As a Tenant)
Rent PCM : £1500
Would you recommend ? : No
Postcode : BN1
8 Dec 2021
People found this helpful0
Sam was super helpful getting us into our flat. Felt like she really wanted to see us sorted and settled in our new place. Lovely team all ... Read Full Review
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A Brilliant ...
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5 Star Review
By : 'Bic'
Branch : Brighton and Hove, 30c Western Road
Services : Sales (As a Vendor)
Sold price : £740000
Would you recommend ? : Yes
Postcode : BN1
1 Aug 2021
People found this helpful0
We sold though Brices, and what a brilliant team. Real human beings with great, positive, down to earth attitudes. Alex was our contact, we met him on a viewing and decided immediately we wanted to work with him on our sale. Thanks also to Louise, who went the extra mile and beyond the call of duty ... Read Full Review
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We were well looked after ...
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5 Star Review
By : 'Steve'
Branch : Brighton and Hove, 30c Western Road
Services : Sales (As a Vendor)
Sold price : £393000
Would you recommend ? : Yes
Postcode : BN3
14 Mar 2021
People found this helpful0
We were well looked after very well by Alex from start to finish, making the sale of our flat go pretty smoothly. We chose Brices services being a leading agent in the area and we were not disappointed, I would have no hesitation in using their services ... Read Full Review
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First ...
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5 Star Review
By : 'Laura'
Branch : Brighton and Hove, 30c Western Road
Services : Sales (As a Vendor)
Sold price : £272000
Would you recommend ? : Yes
Postcode : BN3
3 Mar 2021
People found this helpful0
Brice’s have provided us with faultless service when selling our property despite the pandemic and many obstacles along the way. It was a very lengthy selling process but we never felt a nuisance and were treated with kindness and respect at all times. Alex in particular went over and ... Read Full Review
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Fantastic service and back ...
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5 Star Review
By : 'Keith'
Branch : Brighton and Hove, 30c Western Road
Services : Sales (As a Buyer)
Sold price : £690000
Would you recommend ? : Yes
Postcode : BN3
15 Oct 2020
People found this helpful0
Fantastic service and back up from Louise and Alex at Brices - helped us every stage of the way and strong communication and friendly helpful service - highly recommend - Keith and ... Read Full Review
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Brices are the best agency we ...
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5 Star Review
By : 'Tom'
Branch : Brighton and Hove, 30c Western Road
Services : Letting (As a Tenant)
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : BN3
14 Aug 2020
People found this helpful0
Brices are the best agency we have ever worked with. They help when you have issues with the property and have also been very kind as we transition from renting to buying our first ... Read Full Review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Should you be dissatisfied with our service please contact our Office Manager Ellie Koutsouris in writing at ellie@brices.co.uk.
Last updated at 9/1/2016, 3:00:37 AM by allAgents
