The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

0/5, 73 Reviews
0% Recommended
0% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
By : 'Aleksander Szymanowski'
Services :
Would you recommend ? : No
29 Oct 2025This is by far the most unprofessional and unpleasant real estate agency I have ever dealt with. The manager was rude, unhelpful, and completely unprofessional from start to finish. When we viewed the flat, many signs of wear and damage from the previous tenant were clearly visible, but the agency assured us everything was fine and would be taken care of. When our tenancy ended, they suddenly claimed all those damages were our fault and tried to charge us for things we never did – even for holes in the wall and marks clearly made by the previous tenant. They also tried to invent additional “issues” just to take more money from our deposit, even asking for more than the deposit itself. This agency operates in a very dishonest way and clearly has no respect for tenants. They hide the real condition of the property and later blame you for everything to make money. Do yourself a favor and stay far away from this agency. They are not trustworthy, not transparent, and will try to take advantage of you in every possible way. One star only because zero stars isn’t an option.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 100% | £0 | £0 |
| Lettings | 0% | 99% | £0 | £0 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Brockenhurst Property Specialists
390 Uxbridge Road
Hatch End, Pinner, Middlesex
HA5 4HP
02084202020

By : 'Eldred'
Branch : Pinner, 390 Uxbridge Road
Hatch End
Services :
Would you recommend ? : Yes
28 Feb 2026We’ve been renting through Brockenhurst for almost 4 years now, and it’s been genuinely hassle-free from start to finish. In an industry where issues often crop up, they’ve consistently made the whole experience smooth and stress-free. What stands out most is the incredible support from Birju and ... Read Full Review
By : 'sumeet'
Branch : Pinner, 390 Uxbridge Road
Hatch End
Services :
Would you recommend ? : Yes
26 Feb 2026Company has been really quick and the tenancy process has been really smooth . All the team working there are professional and easily approachable especially Birju. We got everything sorted in a weeks time.We would recommend this letting agency to all our friends and ... Read Full Review
By : 'Ada'
Branch : Pinner, 390 Uxbridge Road
Hatch End
Services :
Would you recommend ? : Yes
19 Feb 2026✨I have been renting a flat through Brockenhurst property since 2020, and it has been a fantastic experience.
Birju and Kriss are professional, proactive, and always ready to help .
Birju especially has been a great helper from day one.
As a tenant, I especially appreciate Birju’s ... Read Full Review
By : 'chuck'
Branch : Pinner, 390 Uxbridge Road
Hatch End
Services :
Would you recommend ? : Yes
19 Feb 2026Great staff and very helpful who know there stuff. I' ve been dealing with them since 2016. Berju is amazing he goes out of his way to get things ... Read Full Review
By : 'Ajay'
Branch : Pinner, 390 Uxbridge Road
Hatch End
Services :
Would you recommend ? : Yes
18 Feb 2026I have been working with Brockenhurst Estate Agency for nearly two years now, specifically dealing with Birju, the Manager. As a part-time landlord with experience of various other agencies, I can honestly say that Brockenhurst is by far the best I have encountered.
Their communication is ... Read Full Review
By : 'Alexander'
Branch : Pinner, 390 Uxbridge Road
Hatch End
Services :
Would you recommend ? : Yes
12 Feb 2026I had a great experience with Brockenhurst Estate Agents. Birju communicated with me promptly and sorted out my issues quickly with professionalism. Highly ... Read Full Review
By : 'Krunal'
Branch : Pinner, 390 Uxbridge Road
Hatch End
Services :
Would you recommend ? : Yes
9 Feb 2026I’ve had an excellent experience with "Brockenhurst Agency". The team has been very responsive, and whenever I reported any issue, they replied promptly and helped resolve it quickly. Overall, a really pleasant and professional service and great experience so ... Read Full Review
By : 'neel'
Branch : Pinner, 390 Uxbridge Road
Hatch End
Services :
Would you recommend ? : Yes
9 Feb 2026Brockenhurst is a very professional and reliable property agent. I have let my property through them for the past two years and have had an excellent experience throughout. I would highly recommend their ... Read Full Review
By : 'Akash'
Branch : Pinner, 390 Uxbridge Road
Hatch End
Services :
Would you recommend ? : Yes
9 Feb 2026This agency is too good very supportive and help full. They will understand your situation and help ... Read Full Review
By : 'sineda'
Branch : Pinner, 390 Uxbridge Road
Hatch End
Services :
Would you recommend ? : Yes
9 Feb 2026I had a very good experience with Brockenhurst. The staff were friendly, helpful, and professional, and the whole process was smooth and easy. I’m happy with their service and would recommend them to ... Read Full Review
By : 'Krishna'
Branch : Pinner, 390 Uxbridge Road
Hatch End
Services :
Would you recommend ? : Yes
7 Feb 2026I really had a great experience renting a property through Brockenhurst property especially Birju and Kriss, both were completely professional and proactive, to respond to any queries throughout the process. I highly recommend them to anyone looking to rent in the area where their property is ... Read Full Review
By : 'Anusha'
Branch : Pinner, 390 Uxbridge Road
Hatch End
Services :
Would you recommend ? : Yes
28 Jan 2026Brockenhurst is a great agency to work with. The team is professional, responsive, and genuinely committed to making the renting experience smooth and stress-free. They communicate clearly and handle queries quickly thereby creating a sense of trust for the tenant. Highly recommend for anyone ... Read Full Review
By : 'Ogidi'
Branch : Pinner, 390 Uxbridge Road
Hatch End
Services :
Would you recommend ? : Yes
26 Jan 2026I have been renting through Brokenhurst for almost 4 years and had zero issues. They respond promptly to complaints and also conduct regular/safety checks on the facilities from time to time in order to ensure safety as well as comfort . In addition to this, they are very swift with responses. I ... Read Full Review
By : 'Berns'
Branch : Pinner, 390 Uxbridge Road
Hatch End
Services :
Would you recommend ? : Yes
17 Dec 2025Very satisfied w my new flat. The team has been very responsive to my needs. I'm most appreciative of their expert opinions. Thank you - I was able to move ... Read Full Review
By : 'Roman'
Branch : Pinner, 390 Uxbridge Road
Hatch End
Services :
Would you recommend ? : No
17 Dec 2025complete waste of time. Transparency and honesty are clearly lacking. I would strongly advise people to avoid this agency and look ... Read Full Review
By : 'umesh'
Branch : Pinner, 390 Uxbridge Road
Hatch End
Services :
Would you recommend ? : Yes
16 Dec 2025My first best renting experience which really best and successful and kriss help me a lot to do ... Read Full Review
By : 'Komenczi'
Branch : Pinner, 390 Uxbridge Road
Hatch End
Services :
Would you recommend ? : Yes
16 Dec 2025I had a really positive experience renting through Brockenhurst Estates. Birju handled both the move-in and maintenance and was always friendly, professional, and quick to respond. Communication was clear throughout, and any issues were dealt with promptly, which made the whole process easy and ... Read Full Review
By : 'AMK'
Branch : Pinner, 390 Uxbridge Road
Hatch End
Services :
Would you recommend ? : Yes
16 Dec 2025I listed my property (rental) with Brockenhurst for several years, in fact for over 10 years. The service has been professional and the team have always been at the end of the phone when needed. A massive thanks to Rakesh, Birju and the team for the excellent service and support over the years, ... Read Full Review
By : 'Roman'
Branch : Pinner, 390 Uxbridge Road
Hatch End
Services :
Would you recommend ? : No
15 Dec 2025Very unprofessional and misleading. The property was advertised and shown at £1,750 per month, but immediately after 3/4 day of viewing the rent was increased by £100 with no explanation. This feels like a bait-and-switch tactic and a complete waste of time. Transparency and honesty are clearly ... Read Full Review
By : 'Sole'
Branch : Pinner, 390 Uxbridge Road
Hatch End
Services :
Would you recommend ? : Yes
12 Dec 2025Great local estate agent who assisted with letting my property. Great communication and transparency and a good energy from the team. Thanks for all the ... Read Full Review
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Last updated at 10/21/2025, 2:34:51 PM by allAgents