The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.9/5, 457 Reviews
98% Recommended
98% sales valuation accuracy
100% letting valuation accuracy
98% sales fee satisfaction
98% letting fee satisfaction

Sue
By : 'David Osborne'
Services :
Would you recommend ? : Yes
30 Jul 2023We initially thought we had found a true gem in Country Properties amongst the barren irritating hell-scape of Estate Agentry. Dave Maple in particular was superb in providing honest, friendly and accurate advice while showing us around properties and in his communication. This goodwill was however totally undone by the wider Welwyn Garden City Country Properties team when we neared the completion of the purchase of our first house. There were delayed communications and miscommunications between them, us and the seller. The worst aspect by far was the actual completion day when none of the Estate Agent team were available (although all were working that day) to ensure the successful completion and exchange of keys. We had worked incredibly hard to progress our purchase rapidly and this final - extremely stressful day was made even worse by their unavailability at this critical point and the simultaneously obtuse and incompetent actions of the 'Office Manager' Sue. Despite the vendors, both sets of Solicitors and the bank's approving the exchange - the robotic and useless Sue refused to release the keys until she had been called herself. Whilst moving our entire life's worth of furniture on a critical day, she maintained this to our extreme frustration and refused to just call them for permission herself. On arrival at the office she said 'I don't really have a clue what goes on round here' before giving us the keys anyway. Ridiculous. The manager Chris ignored us while entering the office at this point. Finally, they failed to take the sold sign down for 6 weeks despite multiple emails. Poor form at the key end stage. Clearly just the usual base sales people only really interested in money. They were totally unable/disinterested in following through.

| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98.00% | 98% | £28,000 | £55,500,000 |
| Lettings | 100% | 98% | £650 | £2,400 |
Country Properties
3 Bridge Road, Welwyn Garden City, Hertfordshire
AL8 6UN
01707339146

By : 'Ashley'
Services : Sales( As a Buyer )
Sold price : £265000
Would you recommend ? : Yes
Postcode : AL7
Dave and the team have been very helpful and diligent throughout the buying... Read Full Review
By : 'FKaan'
Services :
Would you recommend ? : Yes
25 Oct 2025... Read Full Review


By : 'Josh'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SG4
Helpful, transparent & responsive team. On hand to help with any... Read Full Review

By : 'Dean'
Services : Sales( As a Buyer )
Sold price : £400000
Would you recommend ? : Yes
Postcode : AL6
On moving in we had some initial issues with a door lock and the water being switched off, the agent Dave kept in touch, arranged a locksmith and got the sellers to cover the costs restoring the water. Good honest company to deal with and great staff who care about their clients. Highly... Read Full Review


By : 'Rhiannon'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : AL7
I am a tenant with country properties and renting through them. I must say every single interaction I’ve had with the staff there has been brilliant. Chris is an incredible guy who helped me get tenancy when I was struggling to get somewhere. He’s super efficient at responding and solving issues.... Read Full Review


By : 'Dave'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : AL7
Dave and Brandon have been incredibly helpful throughout our first experience of buying a property. They were consistently supportive and helpful and always willing to listen to us. We had trouble with our solicitor but they would always speak to us on the phone and do everything they possibly... Read Full Review
By : 'Mahmut'
Services :
Would you recommend ? : Yes
9 Aug 2025Great... Read Full Review

By : 'Mo'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : AL8
Lovely attentive staff who went above and beyond. They were very... Read Full Review
By : 'Sell'
Services :
Would you recommend ? : Yes
4 Aug 2025Excellent service. Paid attention to detail. Spent the time to make things work. Professional and friendly... Read Full Review


By : 'rmsterling'
Services : Sales( As a Vendor )
Sold price : £500000
Would you recommend ? : Yes
Postcode : SG4
Paid attention to detail. Professional. Spent the time to get things right. Quick to respond.... Read Full Review
Allowed a fixed fee which was fair to the customer.

By : 'Daisy'
Services :
Would you recommend ? : Yes
1 Aug 2025Everyone at Country Properties were helpful, proactive and patient when it came to us selling and buying our home. The whole team were brilliant - can’t be faulted. Every phone call answered and followed up efficiently. Dave Maple was especially proactive with progressing our sale and the buying... Read Full Review

By : 'Daisy'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SG4
Cannot fault Country Properties. They were nothing but helpful, proactive and patient when dealing with us buying our home. Every phone call was answered by someone in a helpful manner, or messages were passed on to the appropriate person proactively, with responses always given quickly and... Read Full Review

By : 'Daisy'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SG4
Cannot fault Country Properties. They were nothing but helpful, proactive and patient when dealing with us selling our home. Every phone call was answered by someone in a helpful manner, or messages were passed on to the appropriate person proactively, with responses always given quickly and... Read Full Review
By : 'Richard'
Services :
Would you recommend ? : Yes
27 Jul 2025Sold my dad's place well. Quick to... Read Full Review


By : 'Rebecca'
Services :
Would you recommend ? : Yes
18 Jul 2025Great service from Country Properties. I can’t thank Chris, Dave, Brandon and all the team enough for their help and support throughout the house buying and selling process. We would absolutely recommend them to... Read Full Review


By : 'Becky'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : AL7
Great service from Country Properties. I can’t thank Chris, Dave, Brandon and all the team enough their help and support throughout the house buying and selling process. We would absolutely recommend them to... Read Full Review

By : 'Alexandra'
Services : Sales( As a Vendor )
Sold price : £345
Would you recommend ? : Yes
Postcode : AL7
Really helpful and friendly. Great people to work with. Definitely recommend this... Read Full Review

By : 'Dave'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : AL7
At every stage of the process Dave kept all parties engaged and made sure communication was clear. Thanks so much handling it all so... Read Full Review

By : 'Annie'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : Yes
Postcode : AL7
Dave Maple is an excellent estate agent; professional, experienced; expedient; thorough; and personable. From start to finish, he provided an impeccable service to my family. I would have no hesitation recommending Dave and Country Properties to prospective... Read Full Review
By : Dave Maple
7 Jul 2025Hi Annie, Thank you for your kind words and it was my pleasure. I hope your mum is happy there...

By : 'Stephanie'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : AL7
Helpful staff. Dave looked after my sale and was always a friendly and calming presence... Read Full Review
It was refreshing not to have to negotiate down - they were straightforward about their low fee
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure is in house and available and our Welwyn Garden City office.
Last updated at 1/25/2023, 8:11:33 AM by allAgents