The UK's Largest Customer Review Website for the Property Industry
Leeds, LS7
4.9/5, 969 Reviews
99% Recommended
98% sales valuation accuracy
98% letting valuation accuracy
94% sales fee satisfaction
97% letting fee satisfaction
Although Northwood is a national network each office is locally owned and operated by highly trained professionals. Their business credentials, dedication and motivation mean that they understand how quality customer service oriented businesses need to be run to enable them to thrive and be profitable. No faceless
Corporates here!!
Local ownership ensures a commitment and dedication to its success, which benefits customers in terms of the service that they can expect to receive.
Attention to detail and customer service are the principal ingredients this is delivered by locally recruited, well-trained and motivated staff using all of the services of a national network.
"Top marks to Northwood Estate ..."
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5 Star Review
Karen
Richard
By : 'Andy'
Services : Sales(I sold a property using them)
Sold price : £330000
Would you recommend ? : Yes
Postcode : LS17
28 Feb 2025
People found this helpful0
Northwood have been very professional & their service has been excellent from meeting to sell through to completion of sale
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98.00% | 94% | £33,500 | £1,800,000 |
| Lettings | 98% | 97% | £374 | £2,250 |
Areas covered
- Alwoodley
- Chapel Allerton
- Far Headingley
- Leeds City Centre
- LS1
- LS16
- LS17
- LS2
- LS6
- LS7
- LS8
- Meanwood
- Moortown
- Oakwood
- Roundhay
Address
Northwood
64 Harrogate Road, Leeds, West Yorkshire
LS7 4LA
01132392791
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
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- ?National Homes Network
- ?Move With Us
- allAgents Portal
- OnTheMarket
- Rightmove
- Zoopla
Social Media
Rankings
Latest Properties
Northwood Branches (View All 92)
We recently bought our first ...
5 Star Review
By : 'I'
Services : Land & New Homes (I bought a new property)
Sold price : £290000
Would you recommend ? : Yes
Postcode : LS8
27 Feb 2024
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People found this helpful2
We recently bought our first home with Northwood. They were great to deal with and made all the process so easy. Always ready to help and answer to any question we had. Massive thank you to all the... Read Full Review
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I cannot speak highly enough ...
5 Star Review
By : 'Lewis'
Services : Letting (As a Tenant)
Rent PCM : £750
Would you recommend ? : Yes
Postcode : LS2
26 Feb 2024
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People found this helpful2
I cannot speak highly enough of my experience with Northwood Leeds. From the moment I first reached out to them, their professionalism and dedication to ensuring a seamless renting process were abundantly clear. Throughout my tenancy, they consistently demonstrated a remarkable level of... Read Full Review
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Sold a couple of houses with ...
5 Star Review
By : 'Luke'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : LS8
21 Feb 2024
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People found this helpful2
Sold a couple of houses with Northwood, good reach, advice when needed, and always responsive. Would... Read Full Review
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Really happy with how the ...
5 Star Review
By : 'sharon'
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : LS7
23 Jan 2024
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People found this helpful2
Really happy with how the sale has been handled. We had an offer fairly quickly and although it's taken a few months to get to completion, Karen our sales coordinator has been very patient and kept me informed throughout the process. She's really helped keep me from panicking! Northwood ... Read Full Review
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Reliable for letting and ...
5 Star Review
By : 'Rosie'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : LS7
18 Aug 2023
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People found this helpful4
I chose to use Northwood to sell my property because they have always done an excellent job managing it as a rental for me. Their integrity and work ethic became invaluable when my sale was disrupted by multiple issues on the buyer's side. Charlotte Ford, in particular, worked tirelessly to... Read Full Review
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As newcomers to the UK, ...
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5 Star Review
By : 'zhongbao'
Services :
Would you recommend ? : Yes
19 Feb 2026People found this helpful
As newcomers to the UK, finding a place to rent felt incredibly difficult and overwhelming. Fortunately, we met Sion Jones, the manager at Northwood. He was exceptionally meticulous, professional, and friendly throughout the entire process.
Even though my English isn't perfect, Sion was... Read Full Review
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They were great from start to ...
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5 Star Review
By : 'Manik'
Services :
Would you recommend ? : Yes
18 Feb 2026People found this helpful
They were great from start to finish from advertising to the eventual sale of the property. We did have a lot of ups and down with potential buyers of my property. I would like to give a shout out to Karen from the sales team who was amazing along our long journey. Thank you... Read Full Review
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Northwood are hands down the ...
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5 Star Review
By : 'Thomas'
Services :
Would you recommend ? : Yes
17 Feb 2026People found this helpful
Northwood are hands down the best estate agents in Leeds. We have such a pleasant, quick and smooth experience with them. Sion is especially a great example for Northwood. He actively looked for properties that suited us and was eager to help us move. I would recommend Northwood to anyone looking... Read Full Review
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If you want 5-star reviews ...
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5 Star Review
By : 'Alicia'
Services :
Would you recommend ? : Yes
16 Feb 2026People found this helpful
If you want 5-star reviews and want to remove negative reviews from Google, contact me via my profile; my contact details are listed... Read Full Review
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Very easy to work with estate ...
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5 Star Review
By : 'Historia'
Services :
Would you recommend ? : Yes
16 Feb 2026People found this helpful
Very easy to work with estate agent, incredibly clear communication and no issues whilst we were... Read Full Review
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Excellent service from ...
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5 Star Review
By : 'David'
Services : 2
Would you recommend ? : Yes
Postcode : LS7
11 Feb 2026
People found this helpful
The best letting agency I have dealt with so far. Jade and Northwood have great communication with both the landlord and us (the tenants), and they have resolved any situation promptly and efficiently. Always polite and very helpful, and providing answers to our questions throughout the process,... Read Full Review
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The best letting agency I ...
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5 Star Review
By : 'David'
Services :
Would you recommend ? : Yes
11 Feb 2026People found this helpful
The best letting agency I have dealt with so far. They have great communication with both the landlord and us (the tenants), and they have resolved any situation promptly and efficiently. Always polite and very helpful, and providing answers to our questions throughout the process, since we were... Read Full Review
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NORTHWOOD Estate agents. ...
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5 Star Review
By : 'Mat'
Services :
Would you recommend ? : Yes
28 Jan 2026People found this helpful0
NORTHWOOD Estate agents. Amazing estate agents, from when Richard came to value our property. He stood out from the other agents no pushy sales tactics just down to earth.Then the photographer Allen, amazing photos of our house that brought the viewings in. Looking at other estate agents photos... Read Full Review
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NORTHWOOD Estate agents. ...
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5 Star Review
By : 'Mat'
Services :
Would you recommend ? : Yes
27 Jan 2026People found this helpful0
NORTHWOOD Estate agents. Amazing estate agents, from when Ruchard came to value our property. He stood out from the other agents no pushy sales tactics just down to earth.Then the photographer Allen, amazing photos of our house that brought the viewings in. Looking at other estate agents photos... Read Full Review
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Karen was a lifesaver when it ...
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5 Star Review
By : 'ben'
Services :
Would you recommend ? : Yes
2 Jan 2026People found this helpful0
Karen was a lifesaver when it came to me and my partner buying our first home. Due to expecting our first child, we were in a rush to get things done and Karen made the process so much better for us. Excellent communication throughout and was always able to answer any questions we had. Would highly ... Read Full Review
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I have been a “Guaranteed ...
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5 Star Review
By : 'Beckie'
Services :
Would you recommend ? : Yes
29 Dec 2025People found this helpful0
I have been a “Guaranteed rent” customer of Northwood for almost 5 years and I can honestly say that it is one of the best decisions I have made with my property. Adam & Jade (and the rest of the team) are helpful, polite & knowledgeable, never too busy to take a call and super quick to resolve... Read Full Review
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Karen is amazing. Really feel ...
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5 Star Review
By : 'Racheda'
Services :
Would you recommend ? : Yes
23 Dec 2025People found this helpful0
Karen is amazing. Really feel like she cares and has your best interests at... Read Full Review
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Rebecca at Northwood Leeds, ...
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5 Star Review
By : 'Lubna'
Services :
Would you recommend ? : Yes
23 Dec 2025People found this helpful
Rebecca at Northwood Leeds, was incredibly friendly and professional. Having viewed many properties with various estate agents, she truly stands out as one of the best we’ve dealt with. We placed an offer on the property, and although we were unable to proceed in the end, the entire process was... Read Full Review
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Human, supportive, and ...
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5 Star Review
By : 'Rachy'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : LS7
22 Dec 2025
People found this helpful0
Karen was brilliant throughout the whole buying process. She guided me step by step, kept communication clear, and genuinely made what can be a stressful experience feel far more manageable. What really stood out was the human element she brought — she was kind, patient, and reassuring when it... Read Full Review
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Sold - A job very well ...
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5 Star Review
By : 'Georgina'
Services : 3
Would you recommend ? : Yes
Postcode : LS7
18 Dec 2025
People found this helpful
I have sold two properties with Northwood in Chapel Allerton and would definitely recommend them. Charlotte was really very helpful, knowledgeable and is always prepared to go the extra... Read Full Review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Northwood aims to run a high calibre lettings and estate agency business. Whilst we do our best to operate in a professional way and to the highest standards, it is possible that you may be unhappy about how we have dealt with a particular situation.
We have a standard procedure for handling complaints which is as follows:
1. Making an initial complaint
Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint should be directed in writing to the local Director. He or she has an honest and sincere desire to resolve your complaint as soon as possible and should respond within ten working days.
2. Making a formal complaint
If for whatever reason you remain dissatisfied then please contact us. At this point we will send you a complaint form to enable you to provide full written details of your complaint and copies of any supporting evidence. The Complaints Officer appointed will investigate and provide an independent review of your complaint.
Write to us
FAO The Complaints Officer
Northwood GB Limited
The Main Barn, Cams Hall Estate
Fareham, Hampshire
PO16 8UT
E-mail us
customerservice@northwooduk.com
3. Receiving your complaint
We will acknowledge the receipt of your written complaint within three working days and explain our process for resolving it. Due to the independent nature of the investigation we regret that we can only respond in writing.
4. Resolving your complaint
We will then investigate your written complaint as soon as possible and write to you as soon as we have completed our investigation. This process should take 15 working days. In our letter (the final viewpoint letter) we will explain:
?The outcome of our investigation
?What we will do to put things right if we have made a mistake
5. Property Ombudsman Review
If you are still unhappy at this stage, you have the option to take your complaint to the Property Ombudsman within six months of the date of the final viewpoint letter. The Property Ombudsman will not investigate any complaint that has not followed the in-house complaints process. Further details of the Property Ombudsman are available at tpos.co.uk
Last updated at 3/3/2025, 9:27:19 AM by allAgents
