The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.5/5, 71 Reviews
80% Recommended
86% sales valuation accuracy
91% letting valuation accuracy
66% sales fee satisfaction
66% letting fee satisfaction

Varun

Ritika
By : 'Giulia Ilaria Piga'
Services : Letting(I am a Tenant)
Rent PCM : £2400
Would you recommend ? : No
Postcode : SM4
To shorten an absurdly almost 2-year-long story: the agents at the 99Home Sutton agency are some of the very worst I ever had the misfortune of dealing with! No one there cares at all about the tenants, they will delay urgent processes for no reason whatsoever, will never respect the deadlines they give you, will cost tenants hundreds of pounds unnecessarily, will never do their job, will be very disrespectful, WILL DO ILLEGAL THINGS (like not protecting your deposit on your second tenancy, and sending various people to your house without prior legal notice), and will ultimately COST YOUR LANDLORD OVER £16000 due to their negligence, ineptitude, will to be paid to do absolutely nothing, and disregard for tenants' rights. Oh, and let' s not forget: they will suddenly render your perspective new housemate homeless - costing them thousands of pounds - from one day to the next by blackmailing both you and them with insane requests and legal action (even though you' ve done absolutely nothing wrong), going back completely on the previously agreed terms. The aforementioned legal action that they will have the landlord take, and that said landlord will lose, as it happened to my now-former landlord. WORST AGENTS EVER! DO NOT TRUST THEM FOR A SECOND! Varun, Ritika, Komal, Sachin, et cetera: HORRIBLE
By : 99home Team
30 Sept 2024Dear Giullia Thank you for sharing your feedback. We are sorry to hear that your experience with us was not up to your expectations. However, we feel it is important to clarify a few points regarding the situation. As you mentioned, the property in question was shared by yourself, your boyfriend, and a relative. Unfortunately, due to issues/disputes between you and your boyfriend, the other relative left the property, leaving you as the sole occupant. If this wasn't the case, you would not be writing this review. Despite this, the full rent was not being paid, and as a result, the landlord suffered a significant financial loss. It is also important to note that the property is not an HMO (House in Multiple Occupations), and your actions effectively attempted to convert it into one. Due to this, we had no choice but to pursue legal action to regain possession of the property and rent it to a family. While we understand that rental arrangements can sometimes be complex, it is important to note that any actions taken were in line with our obligations to the landlord. We aim to act fairly and professionally towards both tenants and landlords, and we regret that you feel this was not the case. Should you wish to discuss this matter further, please feel free to reach out to us directly. Many thanks The 99home team
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 86.00% | 66% | £45,000 | £860,800 |
| Lettings | 91% | 66% | £550 | £2,400 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 23 | 1 | 6 | 3 | 21 | 2 | 2 | 1 | 7 | 4 |
99home Ltd
Restmor Way, Wallington, Surrey
SM6 7AH
0203 5000 999



No Branch Video found...
By : 'Barry'
Branch : Wembley, Restmor Way
Services : 3
Sold price : £700000
Would you recommend ? : Yes
Postcode : HP23
Komal & Vivek demonstrated huge patience & expediency in getting my property on all the major property portals within 24 hours. There are a number of hoops to jump through to be compliant with GDPR etc, but they helped massively in navigating ... Read Full Review

By : 'Raj'
Branch : Wembley, Restmor Way
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : BS34
99home have been very helpful of our house rental. Very professional service provided by Vivek. He has been very patience in all aspect and get the thing ... Read Full Review

By : 'David'
Branch : Wembley, Restmor Way
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SW1A
Don't believe any 5 Star Reviews you see on 99home page, they are all paid reviews, I personally added them and I have proof. They are not real and they also sacked Komal because she was the one who introduced me to the ... Read Full Review
They've been deceiving everyone with their 5 Star reviews
By : 'Jin'
Branch : Wembley, Restmor Way
Services : 1
Would you recommend ? : Yes
Postcode : HA9
Excellent service from 99homes! Puja Mehra was incredibly knowledgeable and made the process smooth from start to finish. She worked around my late working hours, which I really appreciated and her professionalism was outstanding. Highly ... Read Full Review

By : 'Kishan'
Branch : Wembley, Restmor Way
Services : Letting (As a Tenant)
Sold price : £1700
Would you recommend ? : Yes
Postcode : HA9
Good experience and the puja helped me a lot. ... Read Full Review
Overall great experience and the puja and varun were very helpful during my process.

By : 'Biren'
Branch : Wembley, Restmor Way
Services : Letting (As a Owner)
Sold price : £550000
Would you recommend ? : Yes
Postcode : SM1
Amazing service! I am not local and cannot attend to my rental matters quickly, but 99homes has been very prompt in answering my questions. They provide timely reminders certificate renewals, and their renewal rates are very reasonable compared to the market. Also, there are no additional fees to ... Read Full Review

By : 'viki'
Branch : Wembley, Restmor Way
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SM1
good service from onboarding to check in. i strongly recommend service from 99 ... Read Full Review
By : 'Olatide'
Branch : Wembley, Restmor Way
Services : 1
Sold price : £1200
Would you recommend ? : No
Postcode : E14
This company has been buying reviews from me and they've decided not to work with me again after they used me and the worst part is that Komal has not been replying my texts again ever since then. I have proof everything... You can contact me here to ... Read Full Review
This is how they want to treat me after everything I've fone for them...
By : 'Steve'
Branch : Wembley, Restmor Way
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : WS12
At present I am conducting the sale of my Mother’s Shared Ownership property with the help of 99Home estate agents using a Lasting Power of Attorney. Since I haven’t bought or sold a house over 40 years, I often found my self floundering with the modern legal difficulties and stresses of house ... Read Full Review
By : 'Zane'
Branch : Wembley, Restmor Way
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : WR11
Mr amit kainth has been very helpful during our process. Would ... Read Full Review

By : 'Candy'
Branch : Wembley, Restmor Way
Services : Letting (Property Management)
Would you recommend ? : Yes
Postcode : BS8
I have always found a tenant through 99home. I've been using them over 5 years now and consequently have my entire portfolio at 99home. I particularly like the combination of reasonable advertising fee (using both Right move and Zoopla) with myself doing the viewings and tenant checks. I've never ... Read Full Review
Their fee is okay.

By : 'Salvia'
Branch : Wembley, Restmor Way
Services : Letting (As a Owner)
Sold price : £800
Would you recommend ? : Yes
Postcode : S10
Really straight forward affordable way to advertise your property . We have used this 3 times now and each time got a good response rate and a quick . We prefer to meet the tenants ourselves and are prepared to draft the advert etc so works perfectly us and saves a ... Read Full Review
Fee was quite alright

By : 'David'
Branch : Wembley, Restmor Way
Services : Sales (As a Vendor)
Sold price : £120000
Would you recommend ? : Yes
Postcode : EH3
Komal and her team have been excellent in selling our property. Communication was spot on and we were updated throughout. The fees are also incredibly reasonable. I wouldn't hesitate to recommend 99home to friends and ... Read Full Review
The fees are also incredibly reasonable.

By : 'Kelvin'
Branch : Wembley, Restmor Way
Services : Letting (Property Management)
Sold price : £105000
Would you recommend ? : Yes
Postcode : L3
I rate 99home very highly. They provide a great service, with plenty of options to tailor to your needs. I was impressed with the conscientiousness of my accounts representative. I will be using the again in the ... Read Full Review

By : 'Sophia'
Branch : Wembley, Restmor Way
Services : Letting (As a Tenant)
Sold price : £1200
Would you recommend ? : Yes
Postcode : G1
The Team at 99home have been fantastic. Komal in particular has been lovely to deal with throughout our tenancy. Quick to respond and readily available. Would highly recommended. Thanks ... Read Full Review

By : 'Target'
Branch : Wembley, Restmor Way
Services : Sales (As a Vendor)
Sold price : £105000
Would you recommend ? : Yes
Postcode : LS6
Professional, Knowledgeable, Act you, Personable not pushy, Driven the right result. I have never used 99home before and they certainly over achieved my expectations! If you looking agent who puts you first look no ... Read Full Review
The agent fee was quite alright

By : 'Arobilamin'
Branch : Wembley, Restmor Way
Services : Sales (As a Buyer)
Sold price : £91500
Would you recommend ? : Yes
Postcode : SW1A
We had a great experience with 99home from day one since we got our offer accepted our house. . We would like to thank Komal his amazing ... Read Full Review
It's was quite satisfactory

By : 'Destiny'
Branch : Wembley, Restmor Way
Services : Letting (Property Management)
Sold price : £1500
Would you recommend ? : Yes
Postcode : B12
Komal has been our Property Manager almost a year now and it has always been a pleasure to deal with her. She is very efficient, knowledgeable, and very helpful. She is also a good communicator. In all, her service has been ... Read Full Review
The agent fee is fair enough and worth the take.

By : 'Belle'
Branch : Wembley, Restmor Way
Services : Sales (As a Vendor)
Sold price : £86480
Would you recommend ? : Yes
Postcode : SW1A
I have been dealing with Komal. Very efficient and informative, thank you Komal. A buyer has been found my property within 24hrs so, fingers crossed it proceeds successfully.... Well done so ... Read Full Review
I'm so satisfied with the sale

By : 'Steven'
Branch : Wembley, Restmor Way
Services : Property Management (They manage our building)
Sold price : £1500
Would you recommend ? : Yes
Postcode : WR9
I have always found a tenant through 99home. I've been using them for over 5 years now and consequently have my entire portfolio at 99home. I particularly like the combination of reasonable advertising fee (using both Right move and Zoopla) with myself doing the viewings and tenant checks. ... Read Full Review
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Please email at info@99home.co.uk
Last updated at 10/2/2024, 2:18:15 AM by allAgents