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Clan Gordon
4.9/5, 664 Reviews
97% Recommended
98% letting valuation accuracy
80% letting fee satisfaction
At Clan Gordon, we pride ourselves on providing exceptional customer service to our landlord and tenant clients. We provide a complete service - from property investment to lettings and property management - for Edinburgh landlords. Regulated by ARLA and RICS.
"Extremely positive experience ..."
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5 Star Review
Hannah
By : 'Kate'
Services : Letting(As a Owner)
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : EH6
30 Aug 2024
People found this helpful2
Extremely positive experience with Clan Gordon after 18 years with a previous letting agency which was becoming an increasingly frustrating and disappointing service in recent years with a drive for online expansion and depersonalised service. Finding Clan Gordon has been a breath of fresh air and I only wish I had had the sense to find them years ago. Since making contact with Hannah Doig early in the year to discuss the possibility of selling our old rental flat in Edinburgh and upgrading to something better, she has been unfailingly helpful with her general guidance and feedback about the potential of various properties on the market in terms of suitability for the rental market. Even though she had no guarantees that we would use her services as a letting agent, she has provided friendly, knowledgeable and patient advice and support throughout the process of our new purchase and then the process of preparing the property for renting. Her communication is excellent, she has always done exactly what she promised to do and she has enabled us to get from collecting keys to getting a tenant in situ within 6 weeks even though we live several hundred miles away and could only be in Edinburgh for 72 hours in the whole process. The rest of the staff in the office have also been extremely helpful and supportive in the process of remedial and compliance work, and again their communication and guidance has been excellent and reliable. We are not professional landlords, but are buying a flat which we hope to retire to eventually, so we were looking for an agency which would focus on caring well for the property and treating the tenants well, who are enabling us to pay off our mortgage. Clan Gordon have exceeded all our expectations and we would not hesitate to recommend them. It's an absolute revelation after our previous experience. Whether you email or ring them, you have a clear response from a staff team who clearly work together closely and want to help each other and all their clients. It is a completely different experience than the previous agency where in the past couple of years we would never get to speak to the same person twice, had no idea of whether any action was being taken, and where we were hitting our heads against a brick wall and going round in circles. Clan Gordon have a very accessible, easy to use online landlord portal which is a great way of accessing everything we need to understand what is happening to our property, but what is so refreshing after our previous experience is that this does not seem to be designed as a substitue for personal customer service. It is a tool to support genuinely efficient working, rather than a way of cutting corners and responsibility by an agency. Clan Gordon seems to have retained all of the positive approachability of a small business whilst also being really efficient and professional. Thank you Hannah, Matthew and everyone else we have had dealings with in the Clan Gordon office for your high standards and very friendly and supportive service.
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 98% | 80.00% | £400 | £3,500 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 210 | 11 | 403 | 20 | 0 | 0 | 0 | 0 | 13 | 0 |
Areas covered
- Edinburgh
- EH1
- EH10
- EH2
- EH3
- EH4
- EH5
- EH6
- EH7
- EH8
- EH9
Address
Clan Gordon
Level 5 Sugarbond, 2 Anderson Place, Edinburgh, Midlothian
EH6 5NP
0131 555 4444
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:00
- 09:00 - 17:00
- 09:00 - 17:00
- 09:00 - 17:00
- 09:00 - 16:00
- Closed
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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Images and Videos
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Clan Gordan is the best ...
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5 Star Review
By : 'Mo'
Branch : Edinburgh, Level 5 Sugarbond, 2 Anderson Place
Services : 2
Would you recommend ? : Yes
Postcode : EH7
3 Dec 2025
People found this helpful
Clan Gordan is the best Lettings Agent in Edinburgh! I have been living and renting in Edinburgh over 5 years now, and am a fulltime single father of two very young boys - and I can say that Clan Gordon has been the best, most attentive lettings agent we've dealt with. They've been very ... Read Full Review
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Clan Gordan is the best ...
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5 Star Review
By : 'Mo'
Branch : Edinburgh, Level 5 Sugarbond, 2 Anderson Place
Services : 2
Would you recommend ? : Yes
Postcode : EH7
3 Dec 2025
People found this helpful
Clan Gordan is the best Lettings Agent in Edinburgh! I have been living and renting in Edinburgh over 5 years now, and am a fulltime single father of two very young boys - and I can say that Clan Gordon has been the best, most attentive lettings agent we've dealt with. They've been very ... Read Full Review
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Clan Gordan is the best ...
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5 Star Review
By : 'Mo'
Branch : Edinburgh, Level 5 Sugarbond, 2 Anderson Place
Services : 2
Would you recommend ? : Yes
Postcode : EH7
3 Dec 2025
People found this helpful
Clan Gordan is the best Lettings Agent in Edinburgh! I have been living and renting in Edinburgh over 5 years now, and am a fulltime single father of two very young boys - and I can say that Clan Gordon has been the best, most attentive lettings agent we've dealt with. They've been very ... Read Full Review
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Clan Gordon have been ...
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5 Star Review
By : 'Angus'
Branch : Edinburgh, Level 5 Sugarbond, 2 Anderson Place
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EH6
3 Dec 2025
People found this helpful0
Clan Gordon has been amazing! Any issues have been promptly fixed, communication has been exceptional, really enjoying our flat so far! Would highly ... Read Full Review
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Accommodating and ...
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5 Star Review
By : 'James'
Branch : Edinburgh, Level 5 Sugarbond, 2 Anderson Place
Services : Letting( As a Tenant )
Would you recommend ? : No
25 Nov 2025
People found this helpful0
Great experience and professionalism from everyone I've been on contact with. Painless from the point of viewing to getting the keys - even accommodating at the last minute when trains were ... Read Full Review
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I have recently moved out of ...
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5 Star Review
By : 'Farah'
Branch : Edinburgh, Level 5 Sugarbond, 2 Anderson Place
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EH5
3 Nov 2025
People found this helpful0
I have recently moved out of my Edinburgh apartment. The Clan Gordon team throughout the period of my stay were absolutely great! I appreciate their assistance and excellent service from the moment I got in contact with them searching an apartment until my very last correspondences with them even ... Read Full Review
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Exceptional letting agency - ...
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5 Star Review
By : 'Daniel'
Branch : Edinburgh, Level 5 Sugarbond, 2 Anderson Place
Services : 1
Sold price : £1275
Would you recommend ? : Yes
Postcode : EH14
29 Oct 2025
People found this helpful
Clan Gordon have helped me throughout the entire process of preparing my property rent - through booking inspections, remedial works & decoration touchups, nothing has been too much trouble! A very friendly, professional outfit & I could not recommend them strongly enough any prospective ... Read Full Review
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Exceptional letting agency - ...
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5 Star Review
By : 'Daniel'
Branch : Edinburgh, Level 5 Sugarbond, 2 Anderson Place
Services : 1
Sold price : £1275
Would you recommend ? : Yes
Postcode : EH14
29 Oct 2025
People found this helpful
Clan Gordon have helped me throughout the entire process of preparing my property rent - through booking inspections, remedial works & decoration touchups, nothing has been too much trouble! A very friendly, professional outfit & I could not recommend them strongly enough any prospective ... Read Full Review
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Perfect customer service, ...
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5 Star Review
By : 'Pawel'
Branch : Edinburgh, Level 5 Sugarbond, 2 Anderson Place
Services : Letting( As a Tenant )
Would you recommend ? : No
16 Oct 2025
People found this helpful0
Perfect customer service, great communication, helping, always in touch, ... Read Full Review
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Excellent ...
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5 Star Review
By : 'Andreas'
Branch : Edinburgh, Level 5 Sugarbond, 2 Anderson Place
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : EH3
10 Oct 2025
People found this helpful
Excellent renting service landlords from start to end with no problems. Clan Gordon was very approachable and responsive at all times. Minor repairs were also dealt with efficiently and with high quality contractors at decent prices. Would definitely use them again the opportunity ... Read Full Review
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GlanGordon have been ...
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5 Star Review
By : 'Shirley'
Branch : Edinburgh, Level 5 Sugarbond, 2 Anderson Place
Services : Letting( As a Tenant )
Sold price : £1650
Would you recommend ? : Yes
Postcode : EH12
6 Oct 2025
People found this helpful0
GlanGordon have been excellent in assisting me in my search a rental property. They are professional, helpful, polite, always answer any queries clearly and in a timely manner. From my first call with Cameron, subsequent correspondence with Malin and Islay and been shown around the property by Ed ... Read Full Review
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Cameron, the agent that ...
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5 Star Review
By : 'Aneesah'
Branch : Edinburgh, Level 5 Sugarbond, 2 Anderson Place
Services : 2
Would you recommend ? : Yes
Postcode : EH1
2 Oct 2025
People found this helpful
Cameron, the agent that assisted us was amazing! She went above and beyond us and although we did not secure a property with ClanGordon, they were definitely the estate agents that assisted us the most. They allowed virtual viewings, promptly responded and kept us well informed at every point. ... Read Full Review
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Clan Gordon have been ...
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5 Star Review
By : 'Francesca'
Branch : Edinburgh, Level 5 Sugarbond, 2 Anderson Place
Services : 2
Sold price : £1550
Would you recommend ? : Yes
Postcode : GL52
30 Sept 2025
People found this helpful
Clan Gordon have been wonderful and made our tenancy and move in process so smooth. Couldn’t recommend ... Read Full Review
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Their service was SUPER FAST, ...
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5 Star Review
By : 'Elsie'
Branch : Edinburgh, Level 5 Sugarbond, 2 Anderson Place
Services : 2
Sold price : £950
Would you recommend ? : No
Postcode : EH5
26 Sept 2025
People found this helpful
Their service was SUPER FAST, PROFESSIONAL AND EXCEPTIONAL... .. ... Read Full Review
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Clan Gordon Ltd ...
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5 Star Review
By : 'Francesca'
Branch : Edinburgh, Level 5 Sugarbond, 2 Anderson Place
Services : Letting( As a Tenant )
Would you recommend ? : No
18 Sept 2025
People found this helpful0
We have been renting with Clan Gordon almost five years and they have been fantastic from start to finish. The whole team have always been so supportive and communicative and nothing was ever too much trouble. Whenever we needed anything they were quick to respond and always really helpful and ... Read Full Review
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Recommend ...
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5 Star Review
By : 'F'
Branch : Edinburgh, Level 5 Sugarbond, 2 Anderson Place
Services : Letting( As a Owner )
Would you recommend ? : No
17 Sept 2025
People found this helpful0
A business colleague recommended Clan Gordon to us and we were very glad they did: from the first contact, we have found Clan Gordon to be extremely approachable, professional and efficient, with excellent service to ... Read Full Review
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Professional, efficient and ...
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5 Star Review
By : 'FM'
Branch : Edinburgh, Level 5 Sugarbond, 2 Anderson Place
Services : 1
Would you recommend ? : Yes
Postcode : EH16
1 Sept 2025
People found this helpful
We have been very impressed at the professionalism and efficiency shown so far by Clan ... Read Full Review
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Contractor ...
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5 Star Review
By : 'Aquawave'
Branch : Edinburgh, Level 5 Sugarbond, 2 Anderson Place
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : EH21
31 Aug 2025
People found this helpful
Great company to do work with great knowledgeable staff. It’s a pleasure to work with ... Read Full Review
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Excellent ...
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5 Star Review
By : 'Jonathan'
Branch : Edinburgh, Level 5 Sugarbond, 2 Anderson Place
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : EH14
31 Aug 2025
People found this helpful0
I’ve had an excellent experience with Clan Gordon. They are consistently professional, reliable and highly organised in anticipating and dealing with any issues. Communication is prompt, and my confidence in them makes the process of letting much easier. I would always recommend them to anyone ... Read Full Review
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Courteous, efficient and ...
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5 Star Review
By : 'RB'
Branch : Edinburgh, Level 5 Sugarbond, 2 Anderson Place
Services : Letting( As a Owner )
Rent PCM : £1390
Would you recommend ? : Yes
Postcode : EH9
31 Aug 2025
People found this helpful0
I have used Clan Gordon as a letting agent several years now and always found them to be courteous, efficient and thoroughly effective. Always on the ball with regulations and repairs I can rest easy knowing my properties are in good ... Read Full Review
Comments on Agent Fees
Good value
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 2/15/2024, 7:29:38 AM by allAgents
