The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.8/5, 173 Reviews
92% Recommended
98% sales valuation accuracy
100% letting valuation accuracy
91% sales fee satisfaction
91% letting fee satisfaction

Karen

Julie
By : 'Serenity'
Services :
Would you recommend ? : No
Postcode : PL5
Honestly the worst experience I've ever had with an estate agent. I've taken a while to write this review but after my friend informed me they they are 'useless' and have been rude to her too, I felt like it would be a good idea. I should add I rarely right a bad review Have to say majority of the office are extremely polite. But Karen and Julie have to be two of the most unprofessional people I have ever seen. Karen was condescending, rude and belittling across the phone. I have never been spoken to like that in my life and was shocked. For our viewing we were 5 minutes late due to an accident but we called the office to let them know. When we turned up to the viewing, Julie mistook my partner for the owner of the house and proceeded to slag us off. Then tried to laugh it off when my partner asked her what she was doing. She also kept butting into our conversations which was just rude. We will never use this company again.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98.00% | 91% | £90,000 | £2,360,000 |
| Lettings | 100% | 91% | £340 | £850 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 4 | 1 | 1 | 4 | 81 | 4 | 65 | 1 | 8 | 4 |
Falcon Property Services (Plymouth)
8 Mannamead Road, Plymouth, Devon
PL4 7AA
01752 600444






By : 'Stan'
Branch : Mutley Plain Plymouth, 8 Mannamead Road
Services : 4
Would you recommend ? : Yes
Postcode : PL2
5 stars, Becky was really helpful and professional. Overall Falcon was easy to contact and extremely helpful. ... Read Full Review
By : 'Deri'
Branch : Mutley Plain Plymouth, 8 Mannamead Road
Services : 3
Would you recommend ? : Yes
Postcode : PL4
The service which my wife and I received from Falcon was admirable in every respect. From the initial contact and marketing of the property right through the negotiation process to the exchange and completion we benefited greatly from their professionalism, prompt communication and patient response ... Read Full Review
By : 'Steve'
Branch : Mutley Plain Plymouth, 8 Mannamead Road
Services : 4
Would you recommend ? : Yes
Postcode : PL3
Moving to a area can be a little scary but Falcon were really helpful with local knowledge. Big thanks to Karen your advice. Lovely people to deal ... Read Full Review

By : 'Owen'
Branch : Mutley Plain Plymouth, 8 Mannamead Road
Services : Sales( As a Buyer )
Sold price : £220000
Would you recommend ? : Yes
Postcode : PL4
Excellent from Start to Finish! I recently bought my 1st property and Falcon were the estate agents. From the booking of the initial viewing, to the offering stage, all the way through to completion of the sale the service they provided was top drawer. I was constantly updated with the progress and ... Read Full Review
By : 'Mark'
Branch : Mutley Plain Plymouth, 8 Mannamead Road
Services : 4
Would you recommend ? : Yes
Postcode : PL9
Very pleased with the service provided by Falcon and Cody at the Plymouth branch. Would recommend very ... Read Full Review
By : 'Libby'
Branch : Mutley Plain Plymouth, 8 Mannamead Road
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
I would strongly advise against using this company to sell your property. Our experience was deeply frustrating and upsetting. We feel we were misled and lied to throughout the process. We accepted an offer from a buyer who was a friend of one of the agents, and we were aware of that connection, ... Read Full Review
By : 'Miss'
Branch : Mutley Plain Plymouth, 8 Mannamead Road
Services : 3
Sold price : £242
Would you recommend ? : Yes
Postcode : PL6
I sold and purchased through Falcon. Falcon have been amazing right from my property valuation through to the exchange of contracts. Their communication is great and I have been updated and supported every step of the way. No question was viewed as silly and I very much appreciate the help from ... Read Full Review


By : 'mathew'
Branch : Mutley Plain Plymouth, 8 Mannamead Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : PL4
Falcon have been fantastic throughout, really helpful and prompt. We managed to have an offer after just 3 viewings with their lovely agents who were knowledgeable and really made both us and the people viewing comfortable. I would highly recommend them as we have had a not so good experience with ... Read Full Review


By : 'Ann'
Branch : Mutley Plain Plymouth, 8 Mannamead Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : PL3
Having decided to sell my rental property I wanted a local agent. From my first meeting with David I was impressed with his professionalism and knowledge. The appraisal was honest and realistic with useful suggestions to make the property more saleable. Once on the market a sale was agreed ... Read Full Review

By : 'Lee'
Branch : Mutley Plain Plymouth, 8 Mannamead Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : PL3
Once Karen took over our sales progression it was a great experience. Communication was always there and the updates timely. This meant we we always felt well looked after and even with a tricky completion we were in safe ... Read Full Review


By : 'Kieran'
Branch : Mutley Plain Plymouth, 8 Mannamead Road
Services : Sales( As a Buyer )
Sold price : £215000
Would you recommend ? : Yes
Postcode : PL6
Falcon kept incredible communication throughout the entire process, I was confident I knew where the purchase was at all times. Whenever there was a change in circumstance, I would receive a call informing me of what had changed. They were always keen to help and ensured I had a positive experience ... Read Full Review

By : 'Tim'
Branch : Mutley Plain Plymouth, 8 Mannamead Road
Services : Sales( As a Buyer )
Sold price : £190000
Would you recommend ? : Yes
Postcode : PL2
Falcon property dilligent and helpful throughout. I would recommend ... Read Full Review


By : 'michaela'
Branch : Mutley Plain Plymouth, 8 Mannamead Road
Services : Sales( As a Buyer )
Sold price : £210000
Would you recommend ? : Yes
Postcode : PL2
Falcon were fantastic. I viewed a lot of properties via different agency’s. Some were really hard to book viewings with and not forthcoming with information. This was not the case with falcon. From the start it was extremely simple to arrange a viewing. The lady who showed us around was ... Read Full Review


By : 'MF'
Branch : Mutley Plain Plymouth, 8 Mannamead Road
Services : Sales( As a Vendor )
Sold price : £160000
Would you recommend ? : Yes
Postcode : PL1
Falcon Properties handled my sale extremely well from start to finish. The team's calm and friendly approach made the whole process less stressful. Highly ... Read Full Review


By : 'Tarafder'
Branch : Mutley Plain Plymouth, 8 Mannamead Road
Services : Sales( As a Buyer )
Sold price : £260000
Would you recommend ? : Yes
Postcode : PL3
All team members were very approachable, knowledgeable and helpful. Everyone involved made the process of purchasing my first property straightforward, exciting and pleasant. They took time to understand needs and arrange things around work times as well as sorting outstanding tasks when I was not ... Read Full Review


By : 'Richard'
Branch : Mutley Plain Plymouth, 8 Mannamead Road
Services : Sales( As a Vendor )
Sold price : £215000
Would you recommend ? : Yes
Postcode : PL4
Once again Falcon Estate Agents have surpassed expectations with the sale of my house in St.Judes. Being an independent firm, with thorough knowledge of the Plymouth market we found all the team were enthusiastic and clearly cared about our sale. The excellent video without doubt created keen ... Read Full Review
By : 'Dan'
Branch : Mutley Plain Plymouth, 8 Mannamead Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : PL4
We found Falcon an excellent estate agent from a buyers perspective. Great communication and personal service with with no ‘hard-sell’. We will definitely be looking to use them should we sell in the ... Read Full Review


By : 'Jemma'
Branch : Mutley Plain Plymouth, 8 Mannamead Road
Services : Sales( As a Vendor )
Sold price : £260000
Would you recommend ? : Yes
Postcode : PL3
From start to finish, Falcon has been nothing short of amazing. We hit a number of bumps along the road during the process and the team at Falcon went above and beyond every time in order to get things moving and to keep us calm. We felt supported every step of the way and always felt listened to. ... Read Full Review
By : 'Simon'
Branch : Mutley Plain Plymouth, 8 Mannamead Road
Services : Sales( As a Vendor )
Sold price : £260000
Would you recommend ? : Yes
Postcode : PL3
I recently used Falcon Property Services to sell my house in the Peverell area of Plymouth. I would definitely recommend them if you are considering selling (or buying), as they are extremely knowledgeable of the property market within this area. From my first meeting with the team the whole ... Read Full Review


By : 'Stephanie'
Branch : Mutley Plain Plymouth, 8 Mannamead Road
Services : Sales( As a Vendor )
Sold price : £106000
Would you recommend ? : Yes
Postcode : PL4
Excellent, kind and personal service. We're so glad we chose Falcon to manage our sale. The sales team were great and helpful. The progression team were so committed and caring , we had full faith in them. Reasonable ... Read Full Review
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Last updated at 10/20/2022, 3:21:20 AM by allAgents