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Lenzie, Glasgow G66
4.9/5, 262 Reviews
97% Recommended
97% sales valuation accuracy
100% letting valuation accuracy
97% sales fee satisfaction
99% letting fee satisfaction
Pacitti Jones combines the property expertise of a successful estate agent with the integrity and professional standards of a law firm to deliver an exceptional property service.
Whether you are selling, buying, renting or investing, you can expect from us in-depth market knowledge, professionalism and outstand
ing service.
"Good Experience All..."
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5 Star Review
Fiona
Colin
By : 'Alastair Foggo'
Services : Sales(As a Vendor)
Would you recommend ? : Yes
Postcode : G66
7 Nov 2023
People found this helpful0
Pacitti Jones (PJ) were particularly attentive to our needs right from our initial enquiry whether they would be interested in being involved in the sale of our property. They did not disappoint us.
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97.00% | 97% | £55,000 | £3,465,000 |
| Lettings | 100% | 99% | £0 | £0 |
Areas covered
- g66
- G69
Address
Pacitti Jones
96 Kirkintilloch Road, Glasgow, East Dunbartonshire
G66 4LQ
0141 775 0005
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Pacitti Jones Branches (View All 11)
Absolutely first ...
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5 Star Review
By : 'David'
Services : 3
Sold price : £270000
Would you recommend ? : Yes
Postcode : G66
18 Nov 2025
People found this helpful
Absolutely first . From the valuation visit from Colin through to the work done by Fiona, and legal input from Tracy, all excellent. Excellent communication, organisation, clear advice and answered all my questions. Highly professional and would recommend Pacitti Jones to anyone selling their... Read Full Review
Comments on Agent Fees
Excellent value for money
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Wonderful ...
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5 Star Review
By : 'E'
Services : 3
Sold price : £141000
Would you recommend ? : Yes
Postcode : G66
21 Oct 2025
People found this helpful
Wonderful service. Fiona kept us up to date throughout the whole process, with regular calls to make sure we were happy with everything and to explain next steps. The client portal was also excellent as we could check progress at any time. Highly... Read Full Review
Comments on Agent Fees
We don’t yet have the bill but everything was explained and agreed in advance.
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Very professional, good local ...
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5 Star Review
By : 'Last'
Services : 3
Would you recommend ? : Yes
Postcode : G66
9 Oct 2025
People found this helpful
Very professional, easy to reach, good local knowledge and always very reactive and... Read Full Review
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An absolute pleasure to deal ...
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5 Star Review
By : 'Craig'
Services : 3
Would you recommend ? : Yes
Postcode : G66
2 Oct 2025
People found this helpful
An absolute pleasure to deal with. Fabulous team, great communication from the... Read Full Review
Comments on Agent Fees
Very competitive fees.
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First Class Sales ...
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5 Star Review
By : 'Gary'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : G66
23 Sept 2025
People found this helpful0
Fiona, Colin and the team have been supportive since my first contact. Always keeping me informed and moving my house sale forward. This is my second time dealing with Pacitti Jones and I would hesitate to use... Read Full Review
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Lenzie branch ...
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5 Star Review
By : 'Amy'
Services : 4
Would you recommend ? : Yes
Postcode : G66
17 Sept 2025
People found this helpful
Fiona and all of the team in the Lenzie branch have helped me with a sale and purchase and they were amazing. They went above and beyond and were so supportive. Great communication and I can't recommend enough! Thank you all... Read Full Review
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Great estate agent who know ...
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5 Star Review
By : 'Mel1801'
Services : 3
Would you recommend ? : Yes
Postcode : G66
18 Aug 2025
People found this helpful
Colin, Michelle, Fiona and the whole team are fantastic, professional and know the Lenzie and Kirkintilloch market extremely well, they also have exposure across many others areas in Glasgow which is very helpful You should not hesitate to use them to sell your property in the... Read Full Review
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Review ...
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5 Star Review
By : 'Amy'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : G66
7 Jul 2025
People found this helpful0
The team at Pacitti Jones, including Fiona, Maxine, Colin etc, have all been brilliant. This is my 3rd time using Pacitti Jones and I would highly... Read Full Review
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Would definitely ...
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5 Star Review
By : 'Hazel'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : G66
23 Jun 2025
People found this helpful0
Fiona, Michelle, Maxine, Colin and Saleem were friendly, reliable, knowledgeable and confident. They kept us up to date with regular emails and phone calls. The online portal was really useful also. Many thanks to a great... Read Full Review
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Excellent Professional ...
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5 Star Review
By : 'Terry'
Services : Sales( As a Vendor )
Sold price : £650000
Would you recommend ? : Yes
Postcode : G66
11 Jun 2025
People found this helpful0
From the outset, the Lenzie team have offered a professional service and we have been very pleased with everything, from the initial consultation, to the sales team taking the time to visit the property and thereby allowing them to understand what they are selling. The marketing advert itself... Read Full Review
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Very pleased with the high ...
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5 Star Review
By : 'Mary'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : G66
11 Apr 2025
People found this helpful0
Very pleased with the high quality service during selling... Read Full Review
Attached Files
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Fiona & Team "First Class" ...
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5 Star Review
By : 'Susan'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : G65
26 Mar 2025
People found this helpful
Picking to sell with Pacitti Jones (Lenzie) was the best decision I've made so far this year. The team have been First Class. My flat is I think "gorgeous" but the photos just made it look even more beautiful and the surrounding area photos were amazing so much so that I have accepted an offer... Read Full Review
Comments on Agent Fees
Worth the Cost.
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From the initial valuation ...
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5 Star Review
By : 'Susan'
Services : Sales( As a Vendor )
Sold price : £145000
Would you recommend ? : Yes
Postcode : G33
28 Feb 2025
People found this helpful0
From the initial valuation from Colin to the process of selling my property, the service from Pacitti was fantastic. The girls at the Lenzie office (FionaMichelleKarenMaxine) kept me up to date on an almost daily basis. I did not conduct the viewings myself but Ian who carried them out me was the... Read Full Review
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The team at Pacitti Jones ...
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5 Star Review
By : 'Colin'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : G66
19 Feb 2025
People found this helpful0
The team at Pacitti Jones especially Fiona were very professional in dealing with everything in relation to the sale of our house and made what can be a stressful time as easy as... Read Full Review
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The entire team at Pacitti ...
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5 Star Review
By : 'John'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : G66
7 Feb 2025
People found this helpful0
The entire team at Pacitti Jones have been exceptionally helpful right from the outset. Colin, Fiona and Maxine kept us fully up to date on progress at all times and delivered on their commitments. Wonderful service and would highly... Read Full Review
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Great team, easy to work with ...
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5 Star Review
By : 'Kirsten'
Services : Sales( As a Vendor )
Sold price : £365000
Would you recommend ? : Yes
Postcode : G66
31 Jan 2025
People found this helpful0
Great team, easy to work with and kept us up to date at all times. Turned around getting us onto market and sign up out front super quick. Colin & Fiona have been great as well as the photographer (who I have forgotten the name... Read Full Review
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Fantastic service, kept me ...
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5 Star Review
By : 'Kets13'
Services : Sales( As a Vendor )
Sold price : £165350
Would you recommend ? : Yes
Postcode : G66
13 Dec 2024
People found this helpful0
Fantastic service, kept me informed and advised every step of the way. Felt reassured and supported. Thanks... Read Full Review
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Could not recommend ...
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5 Star Review
By : 'Dan'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : G66
18 Nov 2024
People found this helpful0
Pacitti Jones has completely taken the stress away from selling my property. Every single member of the team that I dealt with was very helpful and professional. There was never a moment that I felt like I was alone throughout the process. The whole team made me feel like I was their only... Read Full Review
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Sale of ...
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5 Star Review
By : 'Jennifer'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : G66
17 Nov 2024
People found this helpful0
We have had an excellent experience with Pacitti Jones. They kept us updated and informed with the sale of our property. would highly... Read Full Review
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We really appreciate the work ...
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5 Star Review
By : 'Sheena'
Services : Sales( As a Vendor )
Sold price : £170000
Would you recommend ? : Yes
Postcode : G33
8 Nov 2024
People found this helpful0
We really appreciate the work we have had with Pacitti Jones in selling our flat. They have been extremely professional and efficient and did a wonderful job of marketing our flat and guiding us through the process. Very happy to have secured an offer... Read Full Review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Our aim is to ensure that all of our clients are satisfied with everything that we do for them.
But we know that sometimes things don’t go as expected and we welcome feedback positive or negative so that we can improve our services and work out how to do things better in future.
If you have a complaint to make, please tell the person you have been in contact with that you are not happy with the service provided as soon as possible. You can do this in person, by telephone, by email or in writing. If they can deal with your complaint there and then, that is the quickest way to put things right.
If you are not happy with the response you receive, you should refer your complaint to the Manager responsible for that Branch or service. If you want to do this, we would ask that you set out your complaint in writing, either by e-mail or post. This will allow us to keep a formal record of your complaint and to understand the grounds of your complaint in more detail – which will help us to respond promptly. We endeavour to solve issues if and when they arise and setting out the objective or resolution that you would wish to see would be very helpful.
If the relevant Manger is unable to resolve your complaint to your satisfaction, they will usually refer it to the Chief Executive as a matter of course, but you can also ask them to do so.
Where a complaint is referred to the Chief Executive, he will review all the documentation relating to the service we have provided so far and all communications in either direction. He may involve and\/or consult other senior personnel in Pacitti Jones who have no prior involvement in providing the service that is the subject of your complaint.
He will reply in writing directly to you, usually by e-mail but by post if you prefer.
We recognise that Alternative Dispute Resolution Regulations have implemented EU law to promote alternative dispute resolution as a means of redress for consumers in relation to unsatisfactory services. We have chosen not to adopt a named ADR provider and any concerns over services should be addressed to the Chief Executive who will consider with you the suitability of ADR.
If you are not satisfied with the findings of our review and you and we do not agree to use ADR then you can refer your complaint to an independent body. Pacitti Jones is regulated by a number of independent bodies including the Law Society of Scotland, the Council of Letting Agents and the Financial Conduct Authority. The nature of your complaint would determine which regulator is appropriate and we will advise you which body is relevant to your case should the need arise (Scottish Legal Complaints Commission is the single gateway for legal complaints).
Last updated at 5/4/2016, 2:38:02 AM by allAgents
