The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.8/5, 331 Reviews
67% Recommended
0% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction

Megan

Melissa
By : 'Brian'
Services : Letting(I am a Tenant)
Would you recommend ? : Yes
Postcode : CV2
Was very sorry to leave suttons after 11great years with them , they were always helpful and polite whenever we spoke and problems with the property were always addressed. Megan and Melissa in particular went above and beyond for me always and was a pleasure to speak with them every time . I would go back to Suttons in the future without a doubt keep up the good work .
By : MELISSA AUSTIN
15 Feb 2024Thank you so much for your lovely review and feedback Brian! Also, thanks for being such a great tenant for so many years, we are sad to see you leave but wish you all the best for the future and if you ever look to move again, please dont hesitate to contact us! Best wishes, Suttons Team :)
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0.00% | 100% | £150,000 | £150,000 |
| Lettings | 100% | 99% | £695 | £1,485 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 3 | 2 | 0 | 0 | 0 | 0 | 1 | 1 |
Suttons (Austin Lee) Ltd
2 The Quadrant, Coventry, West Midlands
CV1 2EL
02476 525111


By : 'Muhammad'
Branch : Coventry, 2 The Quadrant
Services :
Would you recommend ? : Yes
30 Mar 2026We found Suttons a very reliable letting agency. They are professional and nice people. Me and my family got very good experience with Suttons. Happy on ... Read Full Review

By : 'taylor'
Branch : Coventry, 2 The Quadrant
Services :
Would you recommend ? : Yes
26 Mar 2026Suttons has been really helpful and providing from starting looking at the property to now being in it. Meg and the team told me the details, made the process seamless with lots of good services, and are quick to respond to various issues. I’m glad I went for ... Read Full Review

By : 'Ridmi'
Branch : Coventry, 2 The Quadrant
Services :
Would you recommend ? : Yes
25 Mar 2026I’ve had a really positive experience with the team over the past 6 months. The property has been well managed, and everything has been smooth and professional throughout. A special thank you to Nikki, who has been incredibly helpful and responsive. She always replies promptly to any queries or ... Read Full Review

By : 'Nikki'
Branch : Coventry, 2 The Quadrant
Services :
Would you recommend ? : Yes
20 Mar 2026I cannot recommend Suttons highly enough, particularly Meg, who was exceptional throughout the entire process. She was consistently polite, friendly, and highly professional, and her clear communication made what can often be a stressful experience feel straightforward and well-managed. I was ... Read Full Review


By : 'yiu'
Branch : Coventry, 2 The Quadrant
Services :
Would you recommend ? : Yes
17 Mar 2026Excellent and professional throughout the entire tenancy. They were consistently responsive to any maintenance reports, and repairs were always handled quickly. The move-out process was clear and professional, making for a brilliant and enjoyable experience overall. A huge thanks to Meg, Nikki, ... Read Full Review

By : 'Vera'
Branch : Coventry, 2 The Quadrant
Services :
Would you recommend ? : Yes
28 Feb 2026By far the best estate agents I've dealt with,from the kidness and effectiveness of Meg to the small gift I've received when collecting the keys everything was absolutely brilliant.Extremely happy with these agents,couldn't recommend ... Read Full Review

By : 'Cath'
Branch : Coventry, 2 The Quadrant
Services :
Would you recommend ? : Yes
23 Feb 2026We recently completed our purchase. Kyla was very helpful and supportive throughout the buying process. Really appreciate all the ... Read Full Review
By : 'Megan'
Branch : Coventry, 2 The Quadrant
Services :
Would you recommend ? : Yes
21 Feb 2026Very friendly and loving. Very good with communication. Highly ... Read Full Review

By : 'Abigail'
Branch : Coventry, 2 The Quadrant
Services :
Would you recommend ? : Yes
15 Feb 2026Kyla was friendly, proactive, patient, and a helpful communicator. Thank you ... Read Full Review
By : 'Dharmesh'
Branch : Coventry, 2 The Quadrant
Services :
Would you recommend ? : Yes
4 Feb 2026I would like to thank Suttons Estate Agents for their assistance in selling my home after 41 years in it. Especially Kyla for her professionalism and all the teams. Thank you once ... Read Full Review

By : 'Jackie'
Branch : Coventry, 2 The Quadrant
Services :
Would you recommend ? : Yes
29 Jan 2026We brought a house who suttons were the estate agents for and I would highly recommend them, everything went through smoothly from them especially Kyla who was amazing and kept us fully informed and up to date. Thank ... Read Full Review

By : 'Jagadeesh'
Branch : Coventry, 2 The Quadrant
Services :
Would you recommend ? : Yes
26 Jan 2026Really helpful in getting everything sorted. Thanks road to Nikki and ... Read Full Review

By : 'Piraitamilan'
Branch : Coventry, 2 The Quadrant
Services :
Would you recommend ? : Yes
21 Jan 2026I would like to thank Suttons, and in particular Melissa Austin, for the way an end-of-tenancy issue was ultimately handled. While there was some initial stress around a proposed cleaning charge, Melissa personally reviewed the matter, communicated clearly, and took the time to escalate it with ... Read Full Review
By : 'Eve'
Branch : Coventry, 2 The Quadrant
Services :
Would you recommend ? : Yes
19 Jan 2026Absolutely amazing people working here. Extremely helpful and very ... Read Full Review

By : 'Jake'
Branch : Coventry, 2 The Quadrant
Services :
Would you recommend ? : Yes
18 Jan 2026Meg from Suttons was excellent to us. Initially, she helped arrange a very last minute, out of hours viewing for a house my partner and I had our hearts set on. The house didn’t disappoint, and we started the application process from there. Meg kept us updated with every step, and answered as many ... Read Full Review
By : 'Piraitamilan'
Branch : Coventry, 2 The Quadrant
Services :
Would you recommend ? : No
14 Jan 2026I had a very disappointing experience with Suttons during the end of my tenancy. Although I thoroughly cleaned the property before vacating and provided full video and photo evidence, Suttons attempted to charge me for “professional cleaning.” This was despite the fact that the property was not ... Read Full Review

By : 'Kelly'
Branch : Coventry, 2 The Quadrant
Services :
Would you recommend ? : Yes
6 Jan 202610 out of 10. I can’t thank Megan enough through the entire process for being so amazing and helpful throughout the time of letting my first property through this company she has been nothing but so ... Read Full Review
By : 'Ethan'
Branch : Coventry, 2 The Quadrant
Services :
Would you recommend ? : Yes
11 Dec 2025Excellent service, very professional and easy to get in touch with when ... Read Full Review
By : 'Shirley'
Branch : Coventry, 2 The Quadrant
Services :
Would you recommend ? : Yes
3 Dec 2025I highly recommend Suttons estate agents they are friendly supportive and go above and beyond . They will always answer your queries and any issues they sort out promptly. It’s been a pleasure to have a tenancy under this company thank you ... Read Full Review
By : 'Sarah'
Branch : Coventry, 2 The Quadrant
Services :
Would you recommend ? : Yes
1 Dec 2025Kyla at Suttons was ever so friendly and kept us up to date. She was also a helpful communicator between seller and buyer, being able to answer all of our questions. Thank you ... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
https://www.suttonsestates.com/page/15-complaint-procedure
Last updated at 3/17/2023, 11:24:40 AM by allAgents